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Specialty Pharmacy Technician
2 months ago
Number of Job Openings Available:
1Date Posted:
June 19, 2024Department:
70007908 Community Pharmacy Abbott Northwestern Heart HospitalShift:
Day/Evening (United States of America)Shift Length:
8 hour shiftHours Per Week:
40Union Contract:
Non-UnionWeekend Rotation:
OtherJob Summary:
Provides excellent customer service in a fast paced environment. Coordinates patient intake, coverage determination, payment coordination, and delivery methods to ensure seamless patient care for those obtaining specialty medications.Key Position Details:
- 1.0 FTE
- Day/Evening shifts
- Partially remote position
- Benefit Eligible
Pre-employment Drug Screen: This role requires that all external and internal applicants successfully pass a drug test before beginning work. A positive test result and/or refusal to submit to testing will result in disqualification of further employment consideration.
Job Description:
Principle Responsibilities
- Performs customer service.
- Manages large call volumes.
- Assists patients with any non-clinical questions and/or concerns.
- Supports patient intake, accurately enters patient demographics, history and order information into the practice management system(s).
- Completes referrals to specialty providers, home health, etc., where needed
- Arranges for the proper delivery of the medication when needed
- Processes insurance.
- Verifies insurance eligibility and benefits and records the information in Excellian.
- Supports providers and payers to expedite prior authorizations and/or formulary exceptions when needed.
- Helps facilitate financial support and prescription assistance for patients.
- Ensures Compliance
- Tracks patients and medication utilization.
- May participate in accreditation maintenance and monitoring of defined metrics.
- May participate in safety and quality program.
- Other duties as assigned.
Job Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
- Vocational or Technical Training from an American Society of Health-System Pharmacists (ASHP) accredited pharmacy technician training program preferred
- Experience as a Pharmacy Technician required
- 2+ years of experience with advanced knowledge of insurance processing, prior authorizations and formulary resolutions preferred
- Registered Pharmacy Technician - MN Board of Pharmacy required upon hire
- Certified Pharmacy Technician - Pharmacy Technician Certification Board required within 180 Days
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.