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Reception and Hospitality Team Manager

2 months ago

New York City, United States Beacon Hill Staffing Group, LLC Full time
Our client, a prestigious Hedge Fund, is seeking a Reception and Hospitality Team Manager to join their NYC team. The hours are 7am-7pm (flex within this window) and this role is in the office five days a week.
Responsibilities:
Supervise 7-8 receptionists and 2 Hospitality Coordinators, ensuring excellent customer service Assign shifts and coordinate coverage for PTO for both teams Ensure Hospitality team is providing best in class service regarding catering, conference room set up, and facilities inspection Handle escalated customer inquiries and complaints Conduct training sessions for new employees Provide ongoing support to employees regarding payroll and timekeeping inquiries Handle HR-related matters Requirements:
Bachelor's degree required 5-8
years of experience in a reception, hospitality, or facilities management role Proven experience managing a team, with excellent leadership and communication skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Compensation:
Up to $120K-130K base depending on experience
bonus 10 Days PTO and 5 sick days Medical, Dental, and Vision Benefits with employee contribution 401K Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:
https:
//jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. We look forward to working with you.Beacon Hill. Employing the Future (TM) Recommended Skills Communication Customer Service Facility Management Hospitality Leadership Microsoft Excel Apply to this job. Think you're the perfect candidate? Apply Now $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.