Vice President of Information Technology

AN INSPIRING CAREER AWAITS YOU

The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

We believe people want to be inspired

Our Grand Performers Receive Many Benefits Including:

- Marriott Employee Discounts Worldwide
- Competitive Wage & Discretionary Bonus Program
- Medical, Dental, Vision Insurance
- Company-Sponsored Life Insurance
- Short & Long-Term Disability Insurance
- Pet Insurance
- Tuition Reimbursement Program
- 401(K) with Discretionary Company Matching Contributions
- Employee Assistance Program

JOB SUMMARY

This role is primarily responsible for directing and coordinating development and production activities within the Information Technology department by performing duties either personally or through subordinates. This incumbent is responsible for technology planning, decision-making, implementation, and maintenance of corporate and hotel systems. They provide inspiring and strategic leadership, guiding the Information Technology Department in support of the mission, core values, standards and goals established by the company.

CORE RESPONSIBILITIES

Primary areas of responsibility include, but are not limited to the following:

Strategic Leadership and Vision:

- Shape and communicate a clear IT strategic vision that aligns with the company’s overall business objectives, leading major transformations such as cloud adoption and infrastructure optimization.
- Consult with management to analyze computer system needs for management information and functional operations, to determine scope and priorities of projects, and to discuss system capacity and equipment acquisitions.
- Recommend and develop plans for systems development and operations, hardware and software purchases, budget, and staffing.
- Manage the development, implementation, installation, and operation of information and functional systems for the organization.
- Negotiate and contract with consultants, technical personnel, and vendors for services and products.
- Provide support to end users in the selection, procurement, usage, and maintenance of software programs and hardware.

Cybersecurity and Compliance:

- Enhance the organization's cybersecurity measures through regular training, dedicated roles, and vigilant compliance with regulatory requirements, ensuring robust risk management and data protection.
- Develop, implement, and monitors management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance.

Optimized Staffing and Resource Allocation:

- Strategically manage staffing to alleviate bottlenecks and prevent over-reliance on key individuals, ensuring the IT department can sustain performance and adapt to evolving business needs.
- Provide leadership, direction, and performance management for direct reports including hotel and/or corporate IT personnel.

Innovation and Continuous Improvement:

- Drive innovation and continuous improvement within the IT department, prioritizing the adoption of new technologies and developing a roadmap for IT automation to enhance operational efficiency.

Operational Management:

- Manage computer operation scheduling, backup, storage, and retrieval functions.
- Review reports of computer and peripheral equipment production, malfunction, and maintenance to determine costs and impact, and address problems.
- Develop, maintain, and test disaster recovery plans.

KNOWLEDGE / SKILLS / ABILIITES (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

- This individual must be able to foster a collaborative environment by working closely with senior leaders and general managers to ensure IT strategies are well-integrated with overall business operations and that feedback from all levels is actively sought and valued.
- Ability to develop and oversee a competitive and equitable compensation model, fostering a positive work culture that supports work-life balance and prevents burnout.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, legal documents, or governmental Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- To perform this job successfully, an individual should have knowledge of accounting software; Contact Management systems; Database software; Design software; Development software; Human Resource systems; Internet software; Inventory software; Manufacturing software; Order Processing systems; Payroll systems; Project Management software; Spreadsheet software and Word Processing

SUPERVISORY RESPONSIBILITIES

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.

- Corporate IT Team
- Hotel IT Teams

KEY PARTNERSHIPS

To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.

- President & COO, Kessler Collection Design & Development
- President, Kessler Collection Management
- President, Hospitality Operations
- Chief Financial Officer
- Chief People Officer
- Other Department Heads

MINIMUM QUALIFICATIONS

Education, License, Certifications, Experience

- Bachelor’s degree in business or related training equivalent - required
- 5+ years of relevant work experience in similar scope and title – required
- Certified Hospitality Technology Professional - preferred
- Experience within luxury brand/markets - preferred
- Experience with multi-property hotel companies – preferred
- Extensive experience with regulatory compliance including PCI-DSS – required
- Extensive experience with ERP systems and integrations – required

WORK ENVIRONMENT

The work environment/conditions described herein are representative of those that an incumbent may experience.

- Must be comfortable working in a shared space, with constant noise, without the use of a private
- Must be able to cope with frequently changing priorities and deadlines with a high degree of optimism, professionalism &
- Schedules may vary from week to week based on business demands in excess of 40 hours with or without

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

- Push, pull, and lift up to 20lbs on a weekly
- While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of