Program Support Clerk(OA)

4 weeks ago


North Chicago, United States Department Of Veterans Affairs Full time
Summary

The position is located in the Facility Management Department of the Facility Support Directorate located in the Captain James A. Lovell Federal Health Care Center (FHCC) in North Chicago, Illinois. The James A. Lovell Federal Health Care Center is larger than just a single Facility, but rather a system of facilities throughout Northeastern Illinois which provide medical Care and dental services to U.D. military Veterans, Recruits, Active Duty, and eligible beneficiaries.



Duties

Program Support
Maintenance of the Work Order System

  • Maintains the Computerized Engineering Work Order Management System through DHCP/Outlook. Analyzes incoming computerized or written work orders for compliance with station and FHCC policies and procedures.
  • Screens all work orders for completeness. When work orders are incomplete, incumbent contacts requestor by phone to request additional information. Incumbent evaluates and prioritizes all requests received (verbally or written), codes and then enters (types) all required information into DHCP Work Order System. Properly distributes work orders to assigned shop for execution of the requested work.
  • Monitors the work order system on a daily basis and provides each shop with status of their orders, upon request. Runs computerized printouts by shop areas, listing all work orders over 30 days old. Meet with Shop Forman to verify status reports and makes necessary corrections to keep this information current.
  • Maintains the work order system by monitoring status, closing our work orders when complete, And properly filling completed orders for future reference, if required. All closed out entries are checked for accuracy prior to being filed.

Mail, Correspondence and Reports???????
  • Prints PM schedules monthly for distribution to the shops for required work performance of preventive maintenance tasks. Upon completion of the field work by journeymen tradesmen, makes computerized entries closing out the PM's. Also enters any changes to the system information if changes are noted by technicians.
  • Types general correspondence (memorandums, work schedules, timesheets, training
  • schedules, minutes from various shop meetings, injury reports, construction specifications, etc.) for the Maintenance & Repair Foreman and for the various Shop Foremen, as directed.
  • Copies reports for distribution and sends/receives faxed materials as directed by immediate Supervisor and /or shop foreman.
  • Receives all incoming shop mail twice daily. Makes distribution to appropriate shops by sorting and placing in proper mailboxes located within incumbent's office area.
???????

Work Schedule: Monday - Friday 7:00am -3:30pm
Telework: Not Authorized
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Clerk(OA)/PD065710
Financial Disclosure Report: Not required



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