Ballpark Operations Coordinator

2 weeks ago

Bismarck, United States teamworkonline Full time
About the Bismarck LarksThe Bismarck Larks joined the Northwoods League (NWL) in 2017. The NWL is the largest organized baseball league in the world with 26 teams, drawing more fans than any league of its kind. The NWL provides top college players from North America and beyond a summer collegiate baseball experience. More than 340 Northwoods League players have advanced to Major League Baseball in the NWL’s 31-year history.

To learn more about the Bismarck Larks, visit www.larksbaseball.com
The PositionThe Bismarck Larks are seeking an Operations Coordinator in Bismarck, North Dakota to support and grow our ballpark operations and events teams. We are looking for a highly motivated, coachable, and professional individual who strives for excellence and inspires the same in others. 
As the Operations Coordinator, you will be responsible for the management and execution of all ballpark and team operations which includes but is not limited to: food and beverage, player personnel, game day staff, merchandise and event and sponsor promotions. You’ll work closely with all internal departments to manage and track budgets, processes, and other operational logistics.
Roles and Responsibilities
  • Oversee and maintain ballpark inventory, stadium set-up, and tear down
  • Assist operations team in overseeing all food and beverage operations including but not limited to menu planning, product ordering and receiving, inventory, equipment, etc.
  • Ensure ballpark food operations meet game day/event timelines and exceed guest expectation
  • Assist operations team with hiring, training and developing part-time employees according to Bismarck Larks standards
  • Adequately schedule all part-time staff during the season
  • Establish and maintain a clean line of communication with internal departments to ensure the most successful operations strategies and execution of ballpark operations and events
  • Maintain vendor relationships for operational and promotional needs
  • Assist with merchandise sales, inventory management, ordering, and receiving
  • Serve as operational event lead for all game-day and non-game day events
  • Assist with day-to-day maintenance of the ballpark and equipment including but not limited to repairs, moving items, organization of equipment and goods, cleaning etc.
  • Increase operational efficiencies through technology, systems and processes
  • Be knowledgeable and proficient in point of sale procedures
  • Ensure compliance of all safety and sanitary standards
  • Monitor in-stadium signage and cleanliness: ensure all signs are hung properly, concession areas are clean, etc.
  • Assist with Funatix Event operations, including but not limited to: operational event planning, event setup, food & beverage and/or staffing
  • Represent the team at various networking events and participate in other outside, community events, as defined by the team

General Team Responsibilities
  • Game and Team Event Availability: Expected to be available for all Bismarck Larks home games and team events, this includes weekends and holidays.
  • Funatix Event Availability: Expected to be available for all Funatix Events including but not limited to the Mandan Rodeo Days, company picnics, festivals, etc. Full event list will be provided. This includes weekends and holidays.
  • Game Day and Event Hours: Expected to be available from mid to late morning through the end of the game and/or event. Schedule will be decided by the direct supervisor on a homestand and event basis.
  • Non-Game Day/Event Hours: Expected to attend office hours of 8 AM-5 PM each weekday. 
  • Other General Team Responsibilities May Include: 
    • Assist with ballpark set-up and tear-down before-the-season, after-the-season and during each homestand
    • Assist with event set-up and tear-down at team events
    • Help maintain ballpark cleanliness
    • All other duties as assigned

Knowledge, Skills and Abilities
  • Previous Food and beverage, customer service or operations experience preferred
  • Strong written and verbal communication skills
  • Strong organizational and time management skills
  • Strong attention to detail, with an ability to think and react to situations quickly and confidently
  • Assertive, persistent, and results oriented
  • Ability to meet deadlines, prioritize and think strategically 
  • Ability to handle multiple tasks and work in a fast-paced environment
  • Strong problem solving, analytic skills and efficiency
  • Proficient in Microsoft Excel and Google Sheets
  • The ability to work extended hours upwards of 14 hours and lift 30-50 lbs
  • Enthusiastic team player with strong leadership skills and ability to work collaboratively
  • Must be a self-starter with a desire to work hard and have a positive “can‐do” attitude 
  • Uphold our core values: Best, Uplift, Nerve, Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best experience in sports.  It is important that the person in the position commits themselves to these core values.
  • Uphold our service vision: Happy People Making People Happy. We want people who love what they do, who find joy in making others laugh or smile, who want to use fun and happiness to make a difference in the lives of coworkers, clients and fans.

Reports To: Vice President of Operations

Benefits & Compensation
  • Annual salary
  • Commission structure 
  • Health benefits 
  • Matching 401k program 
  • Team Gym Membership
  • Unlimited PTO Requests*

*Vacation days are awarded at the discretion of the VIsion Team with no maximum number of days allowed per calendar year. All vacation requests are to be received at least two weeks prior to needed time off. Vacation time is generally discouraged from April 1- September 1 due to in-season responsibilities. In the case of illness please provide notice to the Vision Team as early as able.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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