Assistant Store Manager

3 months ago

Charlotte, United States Chico's FAS Full time

We are customer obsessed, innovative, and have the best culture in retail. Join our team today

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Manager to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Assists in recruiting, hiring and developing a high performing team.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches store team on performance.

• In partnership with the SM, resolves human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 2+ years of retail management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Able to learn or adapt to technology provided by the company

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Strong leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5233 Northlake Mall

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Store Assistant

    2 days ago

    Charlotte, North Carolina, United States Circle K Stores, Inc. Full time

    Job Title: Store Assistant - Assistant ManagerAbout Us: Circle K Stores, Inc. is a leading convenience store chain with a strong presence in the market.Job Summary: We are seeking a highly motivated and experienced Store Assistant - Assistant Manager to join our team. As a Store Assistant - Assistant Manager, you will be responsible for assisting the Store...

  • Assistant Store Manager

    6 days ago

    Charlotte, North Carolina, United States Tuesday Morning Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Tuesday Morning. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.Key Responsibilities:Sales:Support the Store Manager in driving...

  • Store Assistant

    6 days ago

    Charlotte, North Carolina, United States Circle K Stores, Inc. Full time

    About Circle K Stores, Inc.We are a leading convenience store chain seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of sales associates.Key Responsibilities:Manage store inventory, including ordering and...

  • Assistant Store Manager

    2 weeks ago

    Charlotte, North Carolina, United States Raymer Oil- (Fast Phils, Run In, IGA, FairValue) Full time

    Job OverviewPRIMARY OBJECTIVE: At Raymer Oil, we are committed to prioritizing our customers by:Welcoming customers with a warm and friendly demeanor.Delivering prompt, precise, and courteous service.Offering a diverse range of products that adhere to high standards of quantity, quality, and freshness.Expressing gratitude to customers for choosing us as...

  • Store Assistant

    4 days ago

    Charlotte, North Carolina, United States Circle K Stores, Inc. Full time

    About Circle K Stores, Inc.We are a leading retail company seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in supporting the Store Manager in achieving sales goals and providing excellent customer service.Key Responsibilities:Assist the Store Manager in overseeing daily store operationsProvide...

  • Assistant Store Manager

    2 weeks ago

    Charlotte, North Carolina, United States Raymer Oil- (Fast Phils, Run In, IGA, FairValue) Full time

    Job DescriptionPRIMARY PURPOSE AND MISSION STATEMENT: At Raymer Oil, we are committed to prioritizing our customers by:Welcoming customers with a warm and friendly demeanor.Delivering prompt, precise, and courteous service.Offering a diverse range of products that adhere to high standards of quantity, quality, and freshness.Expressing gratitude to customers...

  • Assistant Store Manager

    4 days ago

    Charlotte, North Carolina, United States Lids Full time

    About Our CompanyLids is a leading retailer of sports apparel and headwear.We are seeking a highly motivated and experienced Assistant Store Manager to join our team.Key ResponsibilitiesGenerate SalesProvide exceptional customer service to drive sales and revenue growth.Meet or exceed company objectives in sales, customer satisfaction, and employee...

  • Assistant Store Manager

    2 months ago

    Charlotte, United States Big Dave's Cheesesteaks Charlotte Full time

    Job DescriptionJob DescriptionExcited about the opportunity to become the Assistant Store Manager at Big Dave's Cheesesteaks in Charlotte, North Carolina?Come aboard to help ensure the smooth operation of our store and deliver outstanding customer service.Enjoy a competitive salary of $45,000 with additional bonuses, paving the way for career growth...

  • Assistant Store Manager

    6 days ago

    Charlotte, North Carolina, United States Rack Room Shoes Full time

    About Rack Room ShoesRack Room Shoes is a leading family footwear retailer offering a wide selection of nationally recognized brands and exclusive private labels. Our commitment to quality and customer satisfaction has made us a trusted destination for men, women, and children seeking comfort, dress, casual, and athletic footwear.Job SummaryThe Assistant...

  • Assistant Store Manager

    4 weeks ago

    Charlotte, North Carolina, United States tapwage Full time

    Job DetailsJob Ref:1330Brand:Chico'sCategory:Store ManagerEmployment Type:Full TimeLocation:7808 Rea Rd, Ste B, Charlotte, NCJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer...

  • Assistant Store Manager

    4 weeks ago

    Charlotte, United States tapwage Full time

    Look around. Does it seem like we're nearly everywhere? That's because we are! With 9,500 employees and 250+ locations, Rooms To Go is one of the largest and fastest growing furniture retailers in the US. As a financially stable, 30-year-old company focused on expansion, there’s never been a better time to join the Rooms To Go team. We are currently...

  • Assistant Manager

    4 days ago

    Charlotte, North Carolina, United States GPM Investments LLC Full time

    Job DescriptionOverviewGPM Investments LLC is seeking a highly motivated and experienced Assistant Manager to join our dynamic team at our thriving convenience store. As an Assistant Manager, you will play a key role in driving success and contributing to the growth of our business.Key ResponsibilitiesStore Operations: Collaborate with the Store Manager to...

  • Assistant Store Manager FT

    3 months ago

    Charlotte, United States Lids Full time

    About Our CompanyGeneral DescriptionGenerate SalesProduce sales gains, by providing customer service.To meet or exceed Company Objectives in all individual statistics.Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with...

  • Assistant Store Manager

    4 weeks ago

    Charlotte, United States tapwage Full time

    Job Details Job Ref: 1330 Brand: Chico's Category: Store Manager Employment Type: Full Time Location: 7808 Rea Rd, Ste B, Charlotte, NC Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store...

  • Assistant Store Manager

    7 days ago

    Charlotte Hall, Maryland, United States Spring Dell Center, Inc. Full time

    Job OpportunityCompany OverviewSpring Dell Center, Inc. is a leading organization dedicated to providing support and employment opportunities for individuals with disabilities. Our mission is to promote full community integration and quality of life for our clients.Job SummaryWe are seeking a highly motivated and experienced Retail Management Professional to...

  • Assistant Store Manager

    2 days ago

    Charlotte, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    3 months ago

    Charlotte, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Assistant Store Manager

    2 weeks ago

    Charlotte, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.  Will work between multiple stores in the district.This location is closed on Sundays.Day shift only:...

  • **Assistant Manager

    3 days ago

    Charlotte, North Carolina, United States Market Express LLC Full time

    About Market Express LLCWe are a dynamic and growing convenience store chain seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in driving store operations and contributing to our company's success.Key Responsibilities:Store Operations: Collaborate with the Store Manager to oversee all store...

  • Retail Assistant Store Manager

    2 weeks ago

    Charlotte, United States Goodwill Industries Full time

    DescriptionNo Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.Additional benefits of working full time for GICMH are: Employee discount at our retail stores. Employee discount at Dell, AT&T, and other retailers. 4 weeks of paid time off in your first year, eligible to start using after 90 days. Medical, Dental, and Vision...