![Yaamava’ Resort & Casino at San Manuel](https://media.trabajo.org/img/noimg.jpg)
Table Games Floor Supervisor
2 months ago
Under the direction of the Table Games Shift Manager, the Table Games Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity and dealing procedures comply with table games policies and procedures. The Table Games Floor Supervisor may conduct a variety of casino games along with providing prompt and courteous service to all gaming patrons.Essential Duties & Responsibilities
1. Supervises the operations of the games in their section. Monitors the games, players, and dealers to ensure maximum game protection. Ensures that all gaming policies, rules, and procedures are adhered to. Verifies and awards jackpots and other promotional winners. Accurately tracks the table drop and monitors player wins and table wins/losses. Corrects errors on the games and makes game-related decisions. Supervises the work of the team members under their authority and evaluates their performance. Assists with dealer rotations and breaks.
2. Greets guests in a courteous and friendly manner. Ensures that all guests receive a high level of quality service. Explains and interprets the rules of the games to guests. Deals effectively with guest problems/complaints.
3. Maintains the proper chip inventory for all tables and determines the need for fills/credits. Understands and adheres to all Title 31 procedures. Fills out various work-related forms including Title 31, and multiple transaction logs. Coordinates and schedules the opening and closing of all games.
4. Performs other duties as assigned to support the efficient operation of the department.Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include coaching and training employees; planning, assigning, reviewing and directing work; evaluating and appraising performance; rewarding employees; addressing complaints and resolving problems.Education/Experience/Qualifications
- High school diploma or GED required.
- Minimum of one (1) year of Gaming experience related to Table Games with knowledge of all major games including Blackjack, Roulette, Baccarat, and Pai Gow Poker, or completion of the internal training program required.
- Must have the ability to make gambling-related decisions and deal with a variety of variables in situations where conflicting information exists.
- Good motivator of people.
- Good communication and people skills.
- Ability to work under pressure and deal with difficult customers.
- Must be versatile and able to focus on more than one thing at a time.
- Ability to handle stressful situations in a calm and composed manner.
Certificates/Licenses/Registrations
- At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
Yaamava’ Resort & Casino at San Manuel will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today
Read about our exceptional Benefits Programs
Source: Hospitality Online
- At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
We have other current jobs related to this field that you can find below
-
Floor Supervisor, Table Games
2 months ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the Table Games Shift Manager, the Table Games Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity and dealing procedures comply with table games policies and procedures. The Table Games Floor Supervisor may conduct a variety of casino games along with providing prompt and...
-
Table Games Floor Supervisor
3 months ago
Highland, United States Yaamava' Resort & Casino at San Manuel Full timeUnder the direction of the Table Games Shift Manager, the Table Games Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity and dealing procedures comply with table games policies and procedures. The Table Games Floor Supervisor may conduct a variety of casino games along with providing prompt and...
-
Dual Rate- Floor Supervisor/Dealer, Table Games
2 months ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the Table Games Shift Manager, the Dual Rate Employee will be working some shifts as a Table Games Dealer and other shifts as a Table Games Floor Supervisor. The Table Games Dealer is responsible for dealing a variety of casino table games in strict accordance with the rules of the respective games and the Table Games Department...
-
Table Games Dealer
3 months ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the Table Games Supervisor, the Table Games Dealer is responsible for dealing a variety of casino table games in strict accordance with the rules of the respective games and the Table Games Department policies and procedures. The Table Games Dealer also plays an important role in providing highly professional customer service while...
-
Slots Floor Supervisor
3 months ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the Slot Relief Floor Manager, the Slot Floor Supervisor is responsible for supervising and coordinating resources on the floor to ensure the highest quality service is provided to guests. The Slot Floor Supervisor promotes internal and external guest satisfaction during an assigned shift, by ensuring excellent service in their area of...
-
Investigation Supervisor Gaming Commission
1 month ago
Highland, United States San Manuel Band of Mission Indians Full timeUnder the supervision of the Gaming Commission Investigation Manager, the Gaming Commission Investigation Supervisor will carry out the tactical and strategic objectives established in support of the San Manuel Tribal Gaming Commission (SMTGG) and its responsibility to protect the gaming operation and assets; and ensuring a high standard of integrity and...
-
Dual Rate
3 months ago
Highland, United States Yaamava' Resort & Casino at San Manuel Full timeUnder the direction of the Table Games Shift Manager, the Dual Rate Employee will be working some shifts as a Table Games Dealer and other shifts as a Table Games Floor Supervisor. The Table Games Dealer is responsible for dealing a variety of casino table games in strict accordance with the rules of the respective games and the Table Games Department...
-
Director, IT Gaming
11 hours ago
Highland, United States San Manuel Band of Mission Indians Full timeThe Director IT Gaming and Hospitality is responsible for the effective and efficient operations and support of all third party and internally managed Gaming and Hospitality systems used to support the business across the enterprise. This role can include but is not limited to the support of environments like Hospitality, Gaming, Cash Access, Table Games,...
-
Supervisor, Card Control
7 days ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the Manager Table Games, the Supervisor, Card Control is responsible for supervising the Lead Card Controller and Card Control staff. The Supervisor, Card Control oversees the day-to-day operations of the Card Control room and is responsible for accurate and efficient inventory control of all Table Games banking cards. The failure to...
-
Supervisor, Card Control
1 week ago
Highland, United States Yaamava' Resort & Casino at San Manuel Full timeUnder the direction of the Manager Table Games, the Supervisor, Card Control is responsible for supervising the Lead Card Controller and Card Control staff. The Supervisor, Card Control oversees the day-to-day operations of the Card Control room and is responsible for accurate and efficient inventory control of all Table Games banking cards. The failure to...
-
Drop & Count Staff
3 months ago
Highland, United States Yaamava' Resort & Casino at San Manuel Full timeUnder general supervision of the Drop & Count Supervisor, the Drop & Count Staff is responsible for verifying all Cages for the cold box count before the slot drop. Disburses cold boxes at all machines that are scheduled to be dropped per zone. Removes hot boxes from slot machines and ensures that all hot boxes are secured and accounted for. The Drop & Count...
-
Drop & Count Staff
2 months ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder general supervision of the Drop & Count Supervisor, the Drop & Count Staff is responsible for verifying all Cages for the cold box count before the slot drop. Disburses cold boxes at all machines that are scheduled to be dropped per zone. Removes hot boxes from slot machines and ensures that all hot boxes are secured and accounted for. The Drop &...
-
Floor Care Technician
3 months ago
Highland, United States Yaamava' Resort & Casino at San Manuel Full timeUnder the direction of the EVS Supervisor, the Environmental Services (EVS) Technician is responsible for maintaining best in class standards of cleanliness and sanitation throughout the San Manuel Casino (SMC). The EVS Technician fulfills the detailed and technical environmental services of SMC and is highly knowledgeable in the operation of the equipment...
-
Slot Training Supervisor
4 days ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the Slot Relief Floor Manager, the Slot Training Supervisor is responsible for the ongoing coaching, development, and instruction of all Slot Department employees with the goal of increasing efficiency, effectiveness, and productivity, with an emphasis on exceptional customer service. The Slot Training Supervisor is responsible for...
-
Slot Training Supervisor
5 days ago
Highland, United States Yaamava' Resort & Casino at San Manuel Full timeUnder the direction of the Slot Relief Floor Manager, the Slot Training Supervisor is responsible for the ongoing coaching, development, and instruction of all Slot Department employees with the goal of increasing efficiency, effectiveness, and productivity, with an emphasis on exceptional customer service. The Slot Training Supervisor is responsible for...
-
Food Server
3 months ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the Food & Beverage Supervisor, the Food Server is responsible for providing pleasant and efficient food and beverage service to guests.Essential Duties & Responsibilities1. Serves and assists diners in serving their food orders. Carries plates of food for handicap customers. Takes and delivers beverage orders as guests are seated;...
-
Food Server
3 months ago
Highland, United States San Manuel Band of Mission Indians Full timeUnder the direction of the Food & Beverage Supervisor, the Food Server is responsible for providing pleasant and efficient food and beverage service to guests. Essential Duties & Responsibilities 1. Serves and assists diners in serving their food orders. Carries plates of food for handicap customers. Takes and delivers beverage orders as guests are seated;...
-
Food Server
3 months ago
Highland, United States San Manuel Band of Mission Indians Full timeUnder the direction of the Food & Beverage Supervisor, the Food Server is responsible for providing pleasant and efficient food and beverage service to guests. Essential Duties & Responsibilities 1. Serves and assists diners in serving their food orders. Carries plates of food for handicap customers. Takes and delivers beverage orders as guests are seated;...
-
Beverage Service Ambassador
1 month ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the Beverage Supervisor, the Beverage Service Ambassador will assist with all Front of House (FOH) beverage orders and sequence of service. The Beverage Service Ambassador will be responsible for electronic ordering transactions and organizational policies. In addition, they will monitor product accuracy; maintaining service standards...
-
Floor Care Technician
3 months ago
Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeUnder the direction of the EVS Supervisor, the Environmental Services (EVS) Technician is responsible for maintaining best in class standards of cleanliness and sanitation throughout the San Manuel Casino (SMC). The EVS Technician fulfills the detailed and technical environmental services of SMC and is highly knowledgeable in the operation of the equipment...