Front desk

2 weeks ago


Sturgeon Bay, United States Wave pointe marina and resort Full time

Hotel Front Desk Job Responsibilities:

  • Welcome guests in a warm and friendly manner.
  • Knows all essential aspects of our resort or hotel operations.
  • Registers guests and manages the rooming chart.
  • Collects payments if necessary.
  • Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems.
  • Balances the cash drawer by counting cash at the beginning and end of the work shift.
  • Monitors lobby and check-in activity to determine room flow.
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

    Hotel Qualifications / Skills:

    • Verbal Communication
    • Customer Service
    • Resolving Conflict
    • Teamwork
    • Professional energy Level

      Education, Experience, and Licensing Requirements:

      • High school diploma
      • Prior resort or hotel experience preferred
      • Familiarity with telephone, office, and point-of-sale software a 

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