Part Time Medical Receptionist

2 weeks ago


Bay City, United States Matagorda Episcopal Health Outreach Program (MEHOP) Full time

**JOB SUMMARY**:
The primary role of the front desk receptionist is the initiation of the customer care experience by greeting individuals and checking them in at the check-in window of MEHOP’s Pediatrics Clinic. The Front Desk Receptionist is responsible for working with the Eligibility Coordinator, other Receptionists, medical providers and nurses and reports to the Front Office Manager.

**JOB DUTIES AND RESPONSIBILITIES**:
The following job duties and responsibilities should be performed according to the “Health Insurance Portability and Accountability Act of 1996” (“HIPPA)”:

- Greets all patients and tends to their needs.
- Answers and redirects all incoming calls.
- Assess the nature of patient inquiries to determine if appointment is needed.
- Checks patients in and schedules new and follow-up appointments for all providers and the eligibility coordinator.
- Verify patient information (demographics, etc.) is accurate and complete in computer system.
- Scan patient chart into EHS.
- Place sign-in sheet in location for providers/nurses.
- Finalizes payment with patient after appointment has ended. On full fee, collect co-pay and slide fee prior to seeing the patient.
- Prepare daily collections for bank deposits which coincide with daily batch.
- Maintains chart organization and accurate medical records.
- Maintains the front office in a neat and organized fashion.
- Communicates effectively with other members of the clinical staff.
- Performs other related duties as assigned.
- Participates in care team as needed.
- Adheres to the policies and procedures of MEHOP.
- Verifies appointments each day and reschedules as needed.
- Leads the team of receptionists to insure coverage, efficient operation and customer satisfaction.

**JOB REQUIREMENTS AND EDUCATION**:

- Communicates with patients in a caring, professional manner.
- Bi-lingual in English/Spanish is a must.
- Possesses good organizational skills and is self directed.
- Possesses computer skills and knowledge of programs such as Microsoft Windows and/or EHS.
- High School Graduate or equivalent required.
- Past experience in customer service.
- Knowledge of medical terminology preferred.
- Ability to communicate and relate to people at all levels in the organization.
- Ability to respond effectively to inquiries about MEHOP’s services.
- Demonstrates flexibility and emotional control in handling difficult or stressful situation.

**BENEFITS**:Health and life insurance, paid holidays, sick days.

**SALARY**:Commensurate with experience.

**Job Type**: Part-time

Pay: $13.50 - $16.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic
- Outpatient

Medical specialties:

- Pediatrics

Schedule:

- Monday to Friday

Work Location: In person


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