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Solutions Engineer

4 months ago

Manhattan, United States Michael Page Full time

About Our Client

Leading Software as a Service (SaaS) company revolutionizing the way businesses operate in the digital age. They have an innovative solutions that empower organizations to streamline processes, enhance productivity, and drive growth.

Job Description



The Solutions Engineer will be reporting into the Director of Solutions Engineering and sit on the Enterprise team. They will handle the following:

Work closely with sales teams to understand customer needs and design tailored solutions that meet their requirements and objectives.Conduct product demonstrations and technical presentations to showcase our solutions' capabilities and benefits.Lead the implementation of proof of concept (POC) projects to validate solutions and address customer concerns.Provide technical expertise and guidance to customers, addressing technical inquiries, and ensuring a deep understanding of our products and services.Collaborate with product development teams to provide feedback on product enhancements and identify opportunities for innovation.Create and maintain technical documentation, including solution architecture diagrams, integration guides, and best practices.Conduct training sessions for customers and internal teams to ensure a smooth transition and adoption of new solutions.Serve as a trusted advisor to customers, advocating for their needs and driving continuous improvement in our solutions and services.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

4+ years in a Pre Sales Engineering role (or similar) in a SaaS environmentUnderstanding of JSON and RESTful APIsUnderstanding of GraphQL - an advantageExcellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiencesAbility to clearly articulate technical topics to a non-technical audienceAbility to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities

What's on Offer

Competitive salary and benefits packageOpportunities for professional growth and career developmentCollaborative and innovative work environmentFlexible work arrangements