Senior Event Manager

1 month ago

Salt Lake City, United States Hilton Salt Lake City Center Full time
Description

The Hilton Salt Lake City Center is looking for a Senior Event Manager This 500-room property is located in the heart of the downtown entertainment and business district, surrounded by many restaurants, bars and nightclubs, steps away from Salt Palace Convention Center and Historic Temple Square.

What will I be doing?

As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Execute written sales agreements for large-scale and complex full-service meetings, conventions and events
  • Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
  • Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
  • Partner with operations departments
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Requirements

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

      In addition, we look for the demonstration of the following key attributes:

      • Quality
      • Productivity
      • Dependability
      • Customer Focus
      • Adaptability

        What will it be like to work for Hilton?

        Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

        Source: Hospitality Online

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