Drop Ship Coordinator, Item Set Up

1 month ago


Las Colinas, United States Neiman Marcus Group Full time

NEIMAN MARCUS GROUP

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners.

JOB SUMMARY

The Drop Ship Item Set Up Coordinator is a full time, entry-level position supporting the Drop Ship Assortment Expansion initiative online assortment. This position provides first-hand insight into the Drop Ship initiative and e-commerce and offers potential career progression into other Merchandising areas.

JOB DUTIES

  • Establishes and maintains excellent working relationships with assortment expansion team, buying offices and brand partners
  • Communicates effectively with brand partners for time sensitive copy and attribute information along with product images
  • Inputs detailed item attribute information into Item system
  • Coordinates images and samples for product shots with brand partners and internal teams
  • Ensures all merchandise is loaded to the web in a timely manner
  • Works closely with drop ship on-boarding team on product launches
  • Maintains item updates and adjustments throughout product's full life cycle

JOB REQUIREMENTS

  • Bachelor's degree from a four-year college or university
  • Previous experience in retail, service, or other fast paced environments
  • Must be analytical, articulate, and organized
  • Strong communication skills, both written and verbal
  • Must work confidently in teams
  • Able to multi-task and work independently in a fast-paced environment and prioritize effectively
  • Must be proficient in Microsoft Excel
  • Quick study on new computer systems and quickly understands and incorporates new system functionality
  • Strong follow up and follow through to make sure all tasks are taken to full completion
  • To perform this job successfully, an individual must be able to perform each job duty satisfactorily

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