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Practice Secretary

3 months ago

Boston, United States East Boston Neighborhood Health Center Full time
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

Interested in this position? Apply online and create a personal candidate account

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type: Full time

Department: Family Medicine

All Locations: East Boston

Position Summary: Full-time position available to perform a wide variety of clerical and reception activities that support the delivery of services to patients and staff in Family Medicine. Must have excellent customer service skills as well as at least one year of experience in an office setting. HS Diploma/GED required. Bilingual (English/Spanish) skills also required. Schedule: Monday - Friday, 10:00 AM - 7:00 PM, will include evening/weekend/holiday rotation Boston residents preferred.

Essential Duties and Responsibilities:

  • Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
  • Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
  • Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.
  • Responsible for early am chart preparation and other opening/closing procedures.
  • Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.

    Qualifications and Requirements:

    • High School Diploma or GED
    • At least one year in a medical office setting
    • Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred
    • Bilingual Spanish skills required

      Benefits:

      • MEDICAL, DENTAL, AND VISION COVERAGE
      • LIFE AND DISABILITY INSURANCE
      • 401(K) RETIREMENT PLAN
      • TUITION REIMBURSEMENT
      • FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
      • PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
      • GENEROUS STAFF DEVELOPMENT BENEFIT
      • EXCELLENT MALPRACTICE COVERAGE
      • PET INSURANCE
      • FREE PARKING
      • AND MUCH MORE

        Starting at $18.00, and up to $27.00, based on experience