Full-Time IT Support Specialist

2 weeks ago

Barbourville, United States General Dynamics Information Technology Full time

Req ID: RQ186038

Type of Requisition: SCA

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: Other

Job Family: SCA

Skills:

Customer Service,Problem Resolution,Troubleshooting

Experience:

1 + years of related experience

Job Description:

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Full-Time IT Support Specialist joining our rapidly growing team of help desk professionals in Barbourville, KY

At GDIT, people are our differentiator. As a Full-Time IT SUPPORT SPECIALIST , you will be trusted to utilize your root cause analysis and problem-solving skills to serve as the first point of contact for IT problem resolutions for the Department of Veterans Affairs (VA ESDMS).

A typical day will include:

  • Responding to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information

  • Identifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolved

  • Utilizing troubleshooting techniques to resolve hardware, software, and network issues

  • Documenting incident status and solutions in incident database tools

  • Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records

REQUIRED QUALIFICATIONS:

  • High school diploma or G.E.D.

  • One (1) or more years of customer service or other telephone experience

  • Must be able and willing to work any full-time shift

  • Ability and willingness to work and train onsite as required

  • Must be eligible to obtain a public trust clearance

  • Access to high speed wired internet connection

  • Access to a quiet work environment free from distractions

PREFERRED QUALIFICATIONS:

  • Associate's degree or equivalent in a related field of study

  • Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)

  • Previous experience working with a contact center management database

  • Previous experience working with a ticketing system

WHAT GDIT CAN OFFER YOU:

  • Competitive pay plus benefits

  • A hybrid work environment with opportunities to work from the comfort of your own home

  • An opportunity to support our nation's veterans in a mission critical assignment that keeps our nation safe and secure

GDIT CAREERS

Opportunity Owned

Applying for a career in GDIT’s Engagement Center is as easy as 1…2…3. To learn more about GDIT’s Help Desk or Call Center positions and our candidate application process please call 833-GDIT-123.

#VAESDEG

#TSSCE

The likely hourly rate for this position is between $19.49 - $26.37. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

  • Full-Time IT Support Specialist

    2 weeks ago

    Barbourville, United States General Dynamics Information Technology Full time

    Type of Requisition:PipelineClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Other Required:OtherJob Family:SCAJob Qualifications:Skills:Customer Service, Problem Resolution, TroubleshootingCertifications:Experience:1 + years of related experienceUS Citizenship Required:NoJob Description:We are...

  • IT Support Specialist

    6 days ago

    Barbourville, Kentucky, United States General Dynamics Information Technology Full time

    Job Title: Full-Time IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at General Dynamics Information Technology. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly...

  • IT Support Specialist

    2 weeks ago

    Barbourville, Kentucky, United States General Dynamics Information Technology Full time

    Job Title: Full-Time IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at General Dynamics Information Technology (GDIT). As a key member of our help desk team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and...

  • Customer Service Support Specialist

    2 weeks ago

    Barbourville, Kentucky, United States ProSphere Tek, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Technician to join our team at ProSphere Tek, Inc. as a key member of our support team. The successful candidate will be responsible for providing top-notch technical support to our customers, ensuring their computing systems, software, and peripherals are functioning optimally.Key...

  • Nurse Practitioner

    4 weeks ago

    Barbourville, United States Matrix Medical Network Full time

    About Matrix Medical NetworkMatrix Medical Network is a leading provider of clinical services and care management solutions for at-risk health plan members. Our team of experienced clinicians delivers high-quality, patient-centered care in the comfort of patients' homes, skilled facilities, and through telehealth visits.Job SummaryWe are seeking a skilled...

  • Electrical Engineer

    2 weeks ago

    Barbourville, Kentucky, United States NebulaWorks Full time

    Electrical Engineer Job DescriptionWe are seeking an Electrical Engineer to join our team in Berlin or Hamburg. As an authorized sales partner of leading manufacturers, we offer a dynamic work environment with opportunities for growth and development.Key Responsibilities:Provide technical customer consultation and supportDevelop application-specific...

  • Nurse Practitioner

    7 days ago

    Barbourville, Kentucky, United States Matrix Medical Network Full time

    About the RoleWe are seeking a skilled Nurse Practitioner to join our team as a PRN/Part Time Home Risk Assessment Specialist. In this role, you will conduct comprehensive health assessments in the comfort of patients' homes, providing unmatched insight into their overall health and well-being.Key Responsibilities:Conduct adult and geriatric assessments,...

  • Nurse Practitioner

    3 weeks ago

    Barbourville, Kentucky, United States Matrix Medical Network Full time

    About Matrix Medical NetworkMatrix Medical Network is a leading provider of clinical services and care management solutions. Our team of healthcare professionals is dedicated to improving the quality of care for older adults and at-risk individuals.Job SummaryWe are seeking a skilled Nurse Practitioner to join our team as a PRN/Part Time Home Risk Assessment...

  • Part-time Nanny Wanted Near

    2 weeks ago

    Barbourville, Kentucky, United States Wyndy LLC Full time

    Part-time Nanny WantedWe are seeking a reliable and experienced part-time nanny to care for our children. The ideal candidate will have a passion for working with kids and a flexible schedule.ResponsibilitiesProvide a safe and nurturing environment for our childrenDevelop and implement engaging activities to promote learning and developmentEstablish a daily...

  • Part-time Nanny Wanted Near

    2 weeks ago

    Barbourville, Kentucky, United States Wyndy LLC Full time

    **Part-time Nanny Wanted**We are seeking a qualified and experienced nanny to join our team at Wyndy LLC. The ideal candidate will have a passion for working with children and a commitment to providing a safe and nurturing environment.**Responsibilities**Provide high-quality childcare and engage children in activities that promote their physical, emotional,...

  • Nurse Practitioner

    2 weeks ago

    Barbourville, Kentucky, United States Matrix Medical Network Full time

    About UsMatrix Medical Network is a leading provider of clinical services and care management solutions. Our team of experienced clinicians works closely with primary care providers and at-risk health plan members to deliver high-quality care and improve health outcomes.About the PositionWe are seeking a skilled Nurse Practitioner to join our team as a...

  • Workforce Management Specialist

    2 weeks ago

    Barbourville, Kentucky, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a highly skilled Workforce Management Manager to join our team at General Dynamics Information Technology. As a Workforce Management Manager, you will play a critical role in ensuring the efficient management of our contact center operations.Key ResponsibilitiesDevelop and implement workforce management strategies to optimize...

  • Part-time Sitter Position for Two Boys in Barbourville

    2 weeks ago

    Barbourville, Kentucky, United States Wyndy LLC Full time

    Job DescriptionWe are seeking a reliable and experienced part-time sitter to care for two boys in Barbourville, KY.ResponsibilitiesProvide a safe and caring environment for the boysEngage in age-appropriate activities with the boysCommunicate effectively with the boys and their familyFollow directions and maintain a flexible scheduleRequirementsExperience...

  • Pharmacist - Patient Care Specialist

    2 weeks ago

    Barbourville, Kentucky, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walmart. As a Staff Pharmacist, you will be responsible for providing exceptional patient care, dispensing medications, and counseling patients on their health and wellness. If you are passionate about delivering high-quality patient care and have a strong commitment...

  • DoS Technical Help Desk Professional

    1 day ago

    Barbourville, United States General Dynamics Information Technology Full time

    Type of Requisition:PipelineClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:SCAJob Qualifications:Skills:Problem Resolution, Technical Troubleshooting, TroubleshootingCertifications:Experience:3 + years of related experienceUS Citizenship Required:YesJob...

  • Newborn Caregiver Wanted

    2 weeks ago

    Barbourville, Kentucky, United States Wyndy LLC Full time

    Job Title: Full-time Newborn BabysitterWe are seeking a reliable and experienced newborn babysitter to join our team at Wyndy LLC.Job Summary:As a full-time newborn babysitter, you will be responsible for providing attentive and reliable care to our newborn. You must have experience working with newborns and be able to follow instructions and work...

  • Pharmacist - Patient Care Specialist

    2 weeks ago

    Barbourville, Kentucky, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walmart. As a Staff Pharmacist, you will be responsible for providing exceptional patient care, processing and dispensing prescription orders, and counseling patients on their medication needs.Key ResponsibilitiesProcess and accurately dispense prescription...

  • Newborn Care Specialist Wanted

    3 weeks ago

    Barbourville, Kentucky, United States Wyndy LLC Full time

    Job DescriptionWe are seeking a reliable and patient individual to care for our newborn. The ideal candidate will have experience caring for infants and possess knowledge of newborn care, feeding, and soothing techniques.ResponsibilitiesProvide top-notch care for our newborn, ensuring a safe and nurturing environmentDevelop and maintain a routine that...

  • Nanny Position Available

    3 weeks ago

    Barbourville, Kentucky, United States Wyndy LLC Full time

    Job Title: Nanny RequiredJob Type: Full-timeLocation: Barbourville, KYJob Description:We are seeking a reliable and experienced nanny to provide top-notch care for our little ones. As a nanny, you will be responsible for creating a safe and engaging environment that fosters growth and development. Your duties will include:• Providing attentive and...

  • Pharmacist - Patient Care Specialist

    4 weeks ago

    Barbourville, Kentucky, United States Walmart Full time

    Job Summary:As a Staff Pharmacist at Walmart, you will be at the forefront of patient communications, developing relationships with customers and advocating for their well-being. You will be empowered to share your clinical knowledge and work to the top of your license. This role requires a strong passion for community involvement and a commitment to...