We have other current jobs related to this field that you can find below
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Patient Services Rep II-Cardiology
2 months ago
Wilmington, United States Nemours Children's Health Full timeJob DescriptionNemours Cardiology in Wilmington, DE is seeking a PSR II to join our team. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records....
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Patient Services Rep II-Cardiology
2 months ago
Wilmington, United States The Society For Cardiovascular Angiography And Interventions Full timeNemours Cardiology in Wilmington, DE is seeking a PSR II to join our team. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records. Provide service...
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Patient Services Rep II, Orthopedics
2 months ago
Wilmington, United States Georgia Orthopaedic Society Full timeNemours is seeking a Patient Services Rep II, Orthopedics (full-time, Mon-Fri) to join our Nemours Children's Health team in Wilmington, DE, with the possibility of flexing to satellites as needed. Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each...
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Patient Services Rep II, Orthopedics
2 months ago
Wilmington, United States Nemours Children's Health Full timeJob DescriptionNemours is seeking a Patient Services Rep II, Orthopedics (full-time, Mon-Fri) to join our Nemours Children's Health team in Wilmington, DE, with the possibility of flexing to satellites as needed. Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient...
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Patient Services Rep II-Ambulatory care center
1 month ago
Wilmington, United States Nemours Children's Health Full timeJob DescriptionNemours is seeking a PSR II Part Time to join our Nemours Children's Health team in Wilmington, DE.The primary function of the Patient Service Rep II is to provide clerical support to the various clinics. This support will include receptionist functions, scheduling walk-in appointments, confirmation and pre-registration, and statusing clinic...
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Patient Services Rep II-Ambulatory care center
2 months ago
Wilmington, United States Nemours Children's Health Full timeJob DescriptionNemours is seeking a PSR II Part Time to join our Nemours Children's Health team in Wilmington, DE. The primary function of the Patient Service Rep II is to provide clerical support to the various clinics. This support will include receptionist functions, scheduling walk-in appointments, confirmation and pre-registration, and statusing clinic...
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Patient Services Rep II-Jessup St
3 weeks ago
Wilmington, United States Nemours Foundation Full timeNemours is seeking a PSR II for our Primary Care Jessup St. location in Wilmington, DE. Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient...
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Patient Services Rep II-Behavior and development
1 month ago
Wilmington, United States Acord (association For Cooperative Operations Research And Development) Full timeNemours is seeking a PSR II for our Behavior and Development team in Wilmington, DE. Primary Functions : Greets families according to Nemours Standards of Behavior and AIDET. Check in/out patients for scheduled appointments, collect accurate demographic/verify insurance information, accurately document the system, schedule the appointment, make outbound...
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Patient Services Rep II-Behavior and development
1 month ago
Wilmington, United States Nemours Full timeNemours is seeking a PSR II for our Behavior and Development team in Wilmington, DE. Primary Functions : Greets families according to Nemours Standards of Behavior and AIDET. Check in/out patients for scheduled appointments, collects accurate demographic/verify insurance information, accurately document the system, schedules the appointment, makes outbound...
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Patient Services Rep II-Behavior and development
1 month ago
Wilmington, United States Nemours Children's Health Full timeJob DescriptionNemours is seeking a PSR II for our Behavior and Development team in Wilmington, DE. Primary Functions: Greets families according to Nemours Standards of Behavior and AIDET. Check in/out patients for scheduled appointments, collects accurate demographic/verify insurance information, accurately document the system, schedules the appointment,...
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Patient Services Coordinator II
9 hours ago
Wilmington, Delaware, United States Nemours Foundation Full timePosition OverviewNemours Foundation is in search of a Patient Services Representative II for our Primary Care location. This role is pivotal in ensuring the smooth operation of office systems related to patient care.Key ResponsibilitiesWelcome patients with professionalism and compassion.Collect and update patient demographic and insurance information with...
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Patient Services Coordinator II
5 days ago
Wilmington, Delaware, United States Nemours Foundation Full timePosition OverviewNemours Foundation is in search of a Patient Services Representative II for our Primary Care division. This role is essential in managing the operational aspects of our office, focusing on appointment scheduling, patient intake, and financial transactions.Key ResponsibilitiesWelcome patients with professionalism and empathy.Collect and...
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Wilmington, Delaware, United States Nemours Children's Health Full timePosition OverviewNemours Children's Health is in search of a Patient Services Representative II for the Orthopedics department, dedicated to delivering exceptional service in a full-time capacity.As a vital member of our healthcare team, you will ensure that every patient and their family receive outstanding service by efficiently managing the necessary...
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Customer Service Rep
1 month ago
Wilmington, United States CoWorx Staffing Full timeJob Description: Location: Wilmington, Massachusetts CoWorx Staffing Services is seeking Customer Service Reps in the Wilmington, MA area! As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and...
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Patient Care Coordinator II
11 hours ago
Wilmington, Delaware, United States Nemours Foundation Full timeNemours Foundation is looking for a Patient Services Representative II to join our dedicated team in providing exceptional care.Role Overview:This position is essential in managing and facilitating the operational aspects of our healthcare services, including patient scheduling, intake processes, and financial transactions.Key Responsibilities:Welcome...
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North Carolina
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Wilmington, United States Medicorp Inc Full timeCardiology Opportunity - North Carolina A medical center is seeking a BE/BC Interventional Cardiologist to join a large, hospital-employed cardiology group in NC- 53 mi from Charlotte. This position is replacing a retiring physician-with an opportunity to take over an established patient base. About the Position: - Cardiology is a collegial group...
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Food Service Associate II
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Wilmington, North Carolina, United States NHRMC Physician Group Full timeDining Associate II - NHRMC Physician GroupAbout NHRMCNHRMC, established in 1967, is a leading healthcare provider dedicated to enhancing community health. With a comprehensive network of hospitals and multi-specialty physician practices, we are committed to delivering exceptional care through our team of over 200 healthcare professionals.Position OverviewAs...
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Culinary Service Associate II
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Culinary Service Associate II
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Wilmington, North Carolina, United States NHRMC Physician Group Full timeDining Associate II - NHRMC Physician GroupOverview of NHRMCNHRMC, founded in 1967, is a leading healthcare provider dedicated to enhancing community health. With a robust network of hospitals and a diverse group of healthcare professionals, we prioritize exceptional patient care and community service.Position SummaryThis role is situated within the NHRMC...
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North Carolina
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Wilmington, United States Medicorp Inc Full timeseeking a faculty member at the Assistant Professor, Associate Professor or Professor Level to provide General Cardiology services, teaching, and clinical research to patients and students at the University, School of Medicine, Heart Institute, and Health Medical Center. A fixed term or tenure track position is available. Candidates must have a Doctorate of...
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Patient Services Rep II-Cardiology
2 months ago
Responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records.
Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion. Also, ensure that all demographic and financial information is accurately verified in advance of the patient visit, and monitor the waiting room and work environment to ensure patient safety and high service levels.
Participate in Nemours programs for continuous quality, performance, and service improvement and work with department management to improve the services provided, through a team-based approach.
Essential Functions:
- Prepare for scheduled patient visits 95%
3.Responsible for MyNemours sign ups and facilitation activations.
4.Throughout shift, regularly communicate with clinical staff in the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes and then with waiting patients/families to ensure they have status updates on their appointment.
- communicate clinic status to families in the waiting area using the principles of AIDET
- contact manager with problem situations or when assessment is that service recovery is necessary.
5.Accurately reconcile payment collections at the end of each shift, as per Cash Collections Policy, and completes End of Day (EOD) Reports including DCRF and LDCRS.
6.Complete assigned work queues daily.
7.Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations and order entry for clinical system, use of Iguide, EOD status changes, work queue processing, linking referrals, posting "other" payments, use of scanner device and electronic insurance verifications.
8.Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
9.Complete EOD (End of Day) Report.
10 Other duties that may be assigned by manager/supervisor may include:
- Schedule and cover the phones between check-in and check-out duties as necessary or determined by supervisor. This responsibility may include scheduling:
- incoming calls as an agent for automated call distribution (ACD) services
- Maintaining in-basket regarding clerical functions from Online Scheduling, MyNemours and office communication.
- recalls
- clinic cancellations
11. Works collaboratively with clinical team by opening, sorting and routing correspondence, laboratory and imaging results, procedures and consultations to appropriate team member to complete patient communication, as necessary.
POSITION QUALIFICATIONS
Minimum 1 - 3 years job related experience.
*High School diploma or equivalent
*Computer/typing skills required