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Customer Service Specialist

2 months ago

San Diego, United States Fighter's Market Inc Full time
  • fightersmarket.com) is a growing Brazilian Jiu-Jitsu Uniforms and Apparel business.
  • Our goal is to provide our customers with a wide variety of Brazilian Jiu-Jitsu supplies at competitive prices and with superior customer service.
  • We are looking for a results-driven retail Sales Associate/Customer Support Specialist to be responsible for online AND in-store sales activities.
  • Knowledge of the jiu-jitsu industry is a plus.
  • Handle complaints, provide appropriate solutions and alternatives in a timely manner, and follow-up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Proven working experience as a sales associate and/or relevant customer support experience
  • Proficiency in English (proficiency in Portuguese is a plus but not required)