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Senior Social Worker-Access Program

2 months ago

Prescott, United States Veterans Health Administration Full time

Major Duties:
Coordinates and triages disposition of referrals to MHBS Service Line (e.g., Primary Care, Specialty Care, other VA's, and self-referrals); referrals from other MHBS services (e.g., Domiciliary, Homeless Programs and IOP); as well as referrals within MH disciplines. This includes planning, organizing, and directing the administrative, operational, and patient care activities, along with performing and being guided by outcome evaluation data.
Coordinating outpatient follow-up for patients discharging from inpatient psychiatric hospitalization and/or residential treatment.
This includes monitoring and tracking patients discharged from non-VA psychiatric facilities.
Tracking of patients to ensure access to appropriate and timely mental health care and providing enhanced care coordination to Veterans.
Providing outreach to Veterans flagged as high risk for suicide and not engaged in MH services. This involves working collaboratively with the Suicide Prevention Program.
Developing and maintaining a system to ensure follow-up with patients who miss initial consult appointments.
Triaging and management of electronic consults received by MHBS to include the timely assignment, scheduling, and closure of the consults.
Providing same day and short-term gap coverage in the event a Provider is out of the office or position is vacant to ensure that same access is an option provided to each Veteran.
Developing policies and procedures related to Access to Care, including evaluating processes and procedures to ensure timely and effective referral, disposition, and follow-up services.
Functioning independently to maximize Access to Care and identify possible barriers to care.
Develops a data monitoring system to measure the efficacy of the program to include collecting, analyzing, and reporting program data to management, and as requested preparing reports for the facility, VISN, and VACO.
Evaluating program progress and outcomes and utilizing data to continuously modify and improve the program and processes.
Using sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements.
Ensuring program compliance with safety, policy/procedures, performance measures, and NAVAHCS and VA Mental Health initiatives.
Will be available to provide coverage to support Veterans presenting "in crisis" and benefitting from Mental Health Services; this includes planning, organizing, and directing the administrative, operational, and patient care activities, along with performing and being guided by outcome evaluation data.
Monitoring and ensuring appropriate distribution of workload in consultation with MH Access Manager, MHBS Medical Director and MHBS SLM.
Developing policies and procedures related to MH Crisis services and knowledge and ability to facilitate emergency interventions like involuntary hospitalizations, guardianship, and other related areas.
Providing direct Veteran, family, and Caregiver assessment to identify and assess risk, safety, supports, and develop a treatment plan in both crisis and non-crisis situations.
Knowledge and expertise in assessment and treatment planning of Veterans with geriatric related issues.
Uses professional judgment, including the knowledge of normal and abnormal behavior, which is an inherent competency applied in daily interactions with clients.
Performs other duties as assigned.

Work Schedule
: Monday through Friday: 8:00am to 4:30pm


Telework
: Ad-Hoc


Virtual:
This is not a virtual position.


Functional Statement #
: 000007


Relocation/Recruitment Incentives
: An incentive may be authorized for highly qualified candidates.