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CNA Home Care Unit Coordinator

4 months ago

Oconomowoc, United States ProHealth Care Full time

ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at ProHealthCare.org

​Hours: Work 12 hours shifts, 3 nights per week, 7pm-7am, rotate weekdays and every 3rd weekend with 2 other peers. Holiday rotation. Work location will be Angels Grace Hospice

$2K sign-on bonus for C.N.A.’s tied to 1-year commitment 

FTE: 0.90

What You Will Do:

Responsible for answering all ProHealth Home Care & Home Hospice phone calls and triaging them accurately under the supervision of a registered nurse.  This includes independently providing community resource information to callers. The role also entails project coordination related to regulatory annual requirements, audits and patient processes and completes intake functions while also providing CNA support to the staff and patients at AngelsGrace Hospice.


What you will need:

  • High school diploma or equivalent.
  • Current WI CNA Licensure.
  • Previous CNA experience preferred.
  • Demonstrated experience and strong skills in customer service.
  • Demonstrated ability to multi-task.
  • Demonstrated ability to work independently and with little supervision.
  • Passionate about providing excellent patient care and demonstrate compassion in end of life care.

ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.