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Business System Analyst

2 months ago

Troy, United States Billhighway Full time

Business System Analyst  
Design Innovative Software 
 
 
Billhighway Business System Analysts design innovative products for the hundreds of thousands of users of Billhighway, ChapterSpot, greekbill, and Impexium, software suites. Our vision is to provide powerful solutions that help our non-profit clients improve the world. 
 
 
Why people love working here: 

  • Focus on personal and career development. 
  • Competitive salary, benefits, and other forms of compensation
  • Fresh approaches to using familiar skill sets and areas of expertise. 
  • Caring, capable leaders 
  • Thriving culture powered by hybrid and remote team members. 
  • Our vision: Provide powerful solutions that help our non-profit clients improve the world. 
  • Our core values: Initiative, Collaboration, Reliability and Stewardship 

 
This role: A day and week in the life… 

  • Actively collaborate with product managers, customers, and cross-functional teams to understand processes, identify problems, and explore solution scenarios.
  • Craft detailed requirements using techniques such as activity diagrams, low-fidelity mockups, Jira user stories, and interface specifications.
  • Maintain comprehensive documentation libraries to ensure products are easily understood and documentation stays current with the latest feature updates.
  • Interact closely with the development and quality teams to ensure decisions on product requirements are handled swiftly to enable teams to maintain velocity. 


This role: You will be successful in this role if you… 

  • Worked for a minimum of 4 years in software business systems analysis.
  • Seek to be a product subject matter expert (SME) in every interaction with stakeholders. 
  • Clearly translate business needs into product features and functions through detailed, actionable user stories that delight our customers, using tools such as Jira, Balsamiq, draw.io, Vision.
  • Collaborate closely with development and quality assurance teams to review and refine user stories, ensuring mutual understanding and facilitating effective planning and implementation throughout the delivery process.
  • Earned a bachelor’s degree in Computer Science, Information Systems Management or a related field or equivalent work experience. 

 Eligible candidates reside in one of these states: DC, IL, IN, MD, MI, NC, NJ, OH, PA, SC, VA, WV.
 
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