Product Support Specialist

1 month ago


Boca Raton, United States Florida Peninsula Insurance Company Full time

Position Summary:
This position will work under the direction of the Director of Product Management and spend a majority of the time working on policy forms and endorsements and collecting and analyzing statistical, financial, and competitive data to assist in pricing, underwriting and distribution decisions.

Essential Functions:

Assist with rate, rule and form filing projects for all company programs. Prepare and update program manuals and policy forms/endorsements. Assist with compliance-related activities (monthly, quarterly and annual regulatory and service bureau submissions; data call submissions; audit examinations). Prepare and distribute to management weekly/monthly reports related to key growth metrics. Update internal excel rating worksheets as needed with any approved changes. Track and monitor competitor rate, rule and form filings and communicate key changes to management. Assist with the analysis and implementation of changes to existing insurance products, as well as the development of new products. Assist in identifying and developing business requirements and providing insight and expertise from an operational and compliance perspective. Provide detailed data files required for rate filings, including premium and loss files. Perform extensive product reviews that require analysis of trends, factors, issues, competitive analysis, and related rate level indications. Communicate and collaborate with business partners in other functional areas including operations, underwriting, sales, claims, accounting and marketing. Assist with analysis of company rates and premiums to key competitors.



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