Current jobs related to Guest Service Agent - New York - Hilton New York Times Square

  • Guest Service Agent

    3 weeks ago

    New Orleans, United States French Quarter Guest Houses Full time

    Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent to expand their skill sets and...

  • Guest Service Agent

    4 months ago

    New York, United States Highgate Full time

    The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all Guest Service, Agent, Service, Guest, Hotel, Operations, Retail

  • Guest Services Agent

    4 weeks ago

    New York, New York, United States Le Meridien Central Park Full time

    Job Title: Guest Services AgentLe Meridien Central Park is seeking a Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Provide warm and welcoming service to all guests, responding to their...

  • Guest Services Agent

    4 weeks ago

    New York, New York, United States Highgate Full time

    Job Title: Guest Services AgentHighgate Hotels is seeking a Guest Services Agent to join our team at The James New York - NoMad. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Provide warm and welcoming service to all guests, responding to...

  • Guest Service Agent

    4 weeks ago

    New York, New York, United States Fairfield Inn & Suites by Marriott New York ManhattanDowntown East Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Fairfield Inn & Suites by Marriott New York Manhattan/Downtown East. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesProvide warm and...

  • Guest Service Agent

    3 weeks ago

    New York, New York, United States Resorts World New York Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Resorts World New York. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide exceptional customer service to guests, responding to...

  • Guest Service Agent

    4 weeks ago

    New York, New York, United States Innside New York Full time

    Job Title: Guest Service AgentAt Innside New York, we are seeking a highly skilled Guest Service Agent to join our Front Office team. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Greet guests with a warm smile and assist with all...

  • Guest Services Agent

    4 weeks ago

    New York, United States Highgate Full time

    The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Please be advised that this is a tempo Guest Service, Agent, Substitute, Guest, Hotel, Operations

  • Guest Service Agent

    4 weeks ago

    New York, New York, United States Hilton Hotels & Resorts Full time

    Job Title: Guest Service AgentAbout the Role:We are seeking a highly skilled and customer-focused Guest Service Agent to join our Front Office Team at the New York Hilton Midtown. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels valued and respected.Key...

  • Guest Services Agent

    3 weeks ago

    New York, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new Guest Service, Agent, Guest, Reservations, Hospitality, Hotel

  • Guest Services Agent

    5 months ago

    New York, United States Essex Hotel Management Full time

    Essex Hotel Management is currently seeking a DRIVEN Guest Services Agent for the **Hampton Inn & Suites** located in **Lake Placid, NY**. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial...

  • Front Desk Guest Service Agent

    4 weeks ago

    New York, United States New York Athletic Club Full time

    Description We are looking for highly organized candidates with excellent people skills for the position of a guest service agent. Guest service agents are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension, among other duties. The best guest service agents will have...

  • Hotel Guest Services Agent

    4 weeks ago

    New York, New York, United States Hard Rock Hotel and Casino Atlantic City Full time

    Hotel Guest Services AgentAt Hard Rock Hotel and Casino Atlantic City, we are seeking a highly skilled and customer-focused Hotel Guest Services Agent to join our team.Key Responsibilities:Provide exceptional guest service and ensure a seamless registration, arrival, and departure process for all guests.Maintain thorough knowledge of property amenities and...

  • Guest Services Agent

    5 months ago

    New York, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Garden City, NY, US Property Name: La Quinta by Wyndham Garden City Req Id: 14322 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Garden City location in Garden City , New York . **Job Summary** The Guest Service Agent is responsible for providing attentive,...

  • Guest Service Agent/Night Auditor

    2 months ago

    New York, United States Hersha Hospitality Management Full time

    Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Your Night Auditor, Guest Service, Agent, Auditor, Service, Guest, Retail

  • Guest Service Agent

    4 weeks ago

    New York, United States Hersha Hospitality Management Full time

    Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Your Night Auditor, Guest Service, Agent, Auditor, Night, Service, Retail

  • Guest Services Agent

    1 week ago

    New York, United States The Line and Saguaro Hotels Full time

    Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources Role: Guest Services Agent Reports to: Director of Front Office Who We...

  • Guest Service Agent

    1 month ago

    New York, New York, United States Hilton Head Health Full time

    Join Our Team at Hilton Head HealthWe are seeking a highly skilled and passionate Guest Service Agent to join our expanding Guest Services department. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is nothing short of remarkable.Key Responsibilities:Manage the welcome...

  • Guest Service Agent

    5 months ago

    New York, United States Fairfield Inn & Suites by Marriott New York ManhattanDowntown East Full time

    Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Compensation: $19-20/hr Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their...

  • Guest Service Agent

    5 months ago

    New York, United States Hilton Garden Inn Tribeca Full time

    Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Compensation: $19/hr Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their...

Guest Service Agent

3 months ago

New York, United States Hilton New York Times Square Full time
Description

The Hilton New York Time Square is looking for a Guest Service Agent to join our Front Office Team. Set in the heart of Times Square, our hotel soars above Manhattan, offering panoramic views from our rooms and on-site restaurant. Broadway theaters, shops, and restaurants are just outside our door. Within a mile you’ll find iconic New York sites such as The Empire State Building, Madison Square Garden, Rockefeller Center, and Radio City Music Hall. 

Check us out online

Pay Range: $30.23 - $40.31 / hour

Shift Pattern:Full availability needed including overnights, weekends, and holidays

What will I be doing?

As a Guest Service Agent, you would be responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The ideal candidate will have 2-3 years of Guest Service or Front Office experience. Specifically, you would be responsible for performing the following tasks to the highest standards:

       Assist Front Office leadership with the checking in and checking out of guests         Respond to guest inquiries and in a timely, friendly and efficient manner        Provide driving and/or walking directions to guests to local destinations        Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions         Assist fellow team members and other departments wherever necessary to maintain positive working relationships        Provide or obtain accurate information for guests

#LI – LG1Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day, and our amazing Team Members are at the heart of it all 

Meaningful Benefits for Your Career and Well Being

We support the well-being and performance of Team Members with industry-leading rewards, recognition, and support to meet their needs:

Competitive Salary Best-In-Class PTO (paid time off) Employee Assistance Programs Health and Welfare Benefit Plans Employee Stock Purchase Plan Go Hilton - Team Member Travel Discounts Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*This information is a highlight of the major benefits offered. Wages, retirement and paid time off benefits are specific to your location and position.

Source: Hospitality Online