Medication Adherence Specialist I

4 weeks ago


Chicago, United States tapwage Full time

Role Description

The Medication Adherence Specialist I will act as a liaison between the patient, provider and pharmacist. This role must be carried out delicately by someone who has incredible customer service skills, and excellent phone etiquette. Exercising empathy with our patients is of utmost importance while speaking to them over the phone. Our pharmacy technicians make outbound medication adherence calls to patients and pharmacies to ensure optimal medication adherence.

The successful candidate helps us meet our goal of successfully providing the best care anywhere by providing quality and efficient service to patients. Experience working in and small teams of Pharmacy Technicians assures that the needs of the patients and our teammates are always met.

Core Responsibilities

- Contacts patients and assists/reminds them in obtaining refills on their medications from their respective pharmacy, whether it be retail, independent or mail order pharmacy.
- Coordinates with care teams if they identify barriers preventing patients from receiving their refills.
- Works to ensure our patients have a seamless experience and first call resolution
- Other duties and projects as assigned/required

The Medication Adherence Specialist I has no direct reports and reports directly to the Supervisor, Medication Adherence.

What we’re looking for

We’re looking for motivated candidates with:

- Minimum 1 year retail pharmacy experience required
- Active Pharmacy Technician License in the state you reside required
- Certified Pharmacy Technician (CPhT) certification required
- High school diploma required
- Bilingual Spanish a plus but not required (medical Spanish is a plus)
- Strong working knowledge of MS Office and Google documents/spreadsheets.
- US work authorization
- Someone who embodies being ‘Oaky’

What Does Being “Oaky” Look Like?

Why Oak Street Health?

Oak Street Health Benefits



  • Chicago, United States Oak Street Health Full time

    **Company**: Oak Street Health **Title**: Medication Adherence Specialist I **Role Description** The Medication Adherence Specialist I will act as a liaison between the patient, provider and pharmacist. This role must be carried out delicately by someone who has incredible customer service skills, and excellent phone etiquette. Exercising empathy with our...


  • Chicago, Illinois, United States tapwage Full time

    Role DescriptionThe Medication Adherence Specialist I will act as a liaison between the patient, provider and pharmacist. This role must be carried out delicately by someone who has incredible customer service skills, and excellent phone etiquette. Exercising empathy with our patients is of utmost importance while speaking to them over the phone. Our...


  • Chicago, United States RUSH University Medical Center Full time

    **Location**:Chicago, IL **Hospital**:RUSH University Medical Center **Department**:Patient Access (Pre-Visit) **Work Type**:Full Time (Total FTE between 0. 9 and 1. 0) **Shift: Shift 1** **Work Schedule**:8 Hr (9:30:00 AM - 6:00:00 PM) Summary: The Registration Specialist I is responsible for reviewing patient registration for all types of admissions...


  • Chicago, United States Page Mechanical Group Inc Full time

    La Rabida Children’s Hospital Environmental Services Specialist I/Linen Aide (2 nd shift 3pm -11pm) La Rabida Children’s Hospital is hiring a full-time EnvironmentalServices Specialist for the overnight shift in our EVS Department in Chicago, IL. At La Rabida Children’s Hospital, our mission is simple: we’re dedicated to maintaining and improving the...

  • Specialist I

    2 weeks ago


    Chicago, United States City Colleges of Chicago Full time

    City Colleges of Chicago's vision is to be recognized as the city's most accessible higher education engine of socioeconomic mobility and racial equity - empowering all Chicagoans to take part in building a stronger and more just city.  The community college system's more than 3,500 faculty and staff serve more than 60,000 students annually at seven...

  • Specialist I

    4 days ago


    Chicago, United States City Colleges of Chicago Full time

    City Colleges of Chicago'svision is to be recognized as the city's most accessible higher education engine of socioeconomic mobility and racial equity - empowering all Chicagoans to take part in building a stronger and more just city.The community college system's more than 3,500 faculty and staff servemore than 60,000 students annually at seven colleges and...

  • Specialist I

    6 days ago


    Chicago, United States City Colleges of Chicago Full time

    City Colleges of Chicago'svision is to be recognized as the city's most accessible higher education engine of socioeconomic mobility and racial equity - empowering all Chicagoans to take part in building a stronger and more just city. The community college system's more than 3,500 faculty and staff servemore than 60,000 students annually at seven colleges...


  • Chicago, United States Northwestern Memorial Healthcare Full time

    **Company Description** At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the...


  • Chicago, United States La Rabida Children's Hospital Full time

    La Rabida Children's Hospital Environmental Services Specialist I/Linen Aide (Rotating Shifts and Weekends) La Rabida Children's Hospital is hiring a full-time Environmental Services Specialist for the overnight shift in our EVS Department in Chicago, IL. At La Rabida Children's Hospital, our mission is simple: we're dedicated to maintaining and improving...

  • Research Specialist I

    3 weeks ago


    Chicago, United States Loyola University of Chicago Inc Full time

    Position Details Job Title RESEARCH SPECIALIST I Position Number 8150564 Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Maywood-Health Sciences Campus Department Name DERMATOLOGY Location Code DERMATOLOGY (06504A) Is this split and/or fully grant funded? No Duties and Responsibilities * Performs proper recording of procedures...


  • Chicago, Illinois, United States Wellness Homes of Chicago Full time

    Thriving Internal Medicine practice is seeking both full-time and part-time medical scribe applicants for the role of Medical Scribe Specialist who is committed to ongoing learning. The purpose of a Medical Scribe Specialist is to be the personal data assistant to the Medical Director. The Medical Scribe Specialist will manage clinical data during patient...


  • Chicago, United States La Rabida Children's Hospital Full time

    Job DescriptionJob DescriptionLa Rabida Children’s Hospital Environmental Services Specialist I/Linen Aide (Rotating Shifts and Weekends)La Rabida Children’s Hospital is hiring a full-time Environmental Services Specialist for the overnight shift in our EVS Department in Chicago, IL. At La Rabida Children’s Hospital, our mission is simple: we’re...

  • Medical Assistant

    3 weeks ago


    Chicago, United States South Chicago Orthopedic Specialist Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a Medical Assistant to join our team! This is a clinical position which also includes administrative duties.  The ideal candidate has strong customer service skills, is well organized with time management skills and has the ability to multi-task, prioritize, and work as a team. RESPONSIBILITIES...

  • Medical Assistant

    3 weeks ago


    Chicago, United States South Chicago Orthopedic Specialist Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceHealth insurancePaid time offJob SummaryWe are seeking a Medical Assistant to join our team! This is a clinical position which also includes administrative duties. The ideal candidate has strong customer service skills, is well organized with time management skills and has the...

  • Medical Assistant

    3 weeks ago


    Chicago, United States South Chicago Orthopedic Specialist Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceHealth insurancePaid time offJob SummaryWe are seeking a Medical Assistant to join our team! This is a clinical position which also includes administrative duties. The ideal candidate has strong customer service skills, is well organized with time management skills and has the...


  • Chicago, United States University of Illinois Full time

    **Payroll Specialist I** **Hiring Department**: OVCAS Business Services **Location**: Chicago, IL USA **Requisition ID**: 1022575 **Posting Close Date**: 05/23/2024 **About the University of Illinois Chicago** UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in...


  • Chicago, United States Axelon Full time

    The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance...


  • Chicago, United States Axelon Full time

    The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance...


  • Chicago, United States Warrior Insurance Network Full time

    Job DescriptionJob DescriptionIf you are an experienced CLAIMS PROFFESSIONAL (with many years of auto and especially nonstandard auto related experience) we'll make sure you are COMPENSATED AS A PROFFESSIONAL!!We are seeking an experienced Litigation Claims Specialist!The Litigation Specialist will be responsible for handling litigated and/or complex...

  • Claims Specialist

    4 weeks ago


    Chicago, United States Randstad Digital Full time

    Hello,I hope all is well! I am not sure if you are still in the market looking for work as I received a couple of 12+ months (Temp-to-hire/ Perm) as a Medical Claims Retrieval Specialist with one of our top National Clients.Mode of work: 100% RemoteFacility Zip code: 60607 (Chicago, IL)Profession: Medical Claims Retrieval SpecialistWork Authorization/...