Customer Engagement Specialist II
4 weeks ago
Location: New Orleans, LA
SummaryThe Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation.
Required Qualifications- High school diploma or equivalent
- 4-5 years of customer service experience
- Bachelor's degree
- Knowledge of Tulane systems
- Customer service experience in higher education
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Customer Engagement Specialist II
4 weeks ago
New Orleans, Louisiana, United States Tulane University Full timeCustomer Engagement Specialist IIUniversity Center - Aux ServicesLocation: New Orleans, LASummaryThe Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer...
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Customer Engagement Specialist II
4 weeks ago
New Orleans, Louisiana, United States Tulane University Full timeCustomer Engagement Specialist IIUniversity Center - Aux ServicesLocation: New Orleans, LASummaryThe Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer...
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Customer Engagement Specialist II
1 month ago
New Orleans, United States Tulane University Full timeCustomer Engagement Specialist IIUniversity Center - Aux ServicesLocation: New Orleans, LASummaryThe Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer...
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Customer Engagement Specialist II
1 month ago
New Orleans, United States Tulane University Full timeSummary The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to...
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Customer Engagement Specialist II
4 weeks ago
New Orleans, United States Tulane University Full timeSummary The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to...
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Customer Engagement Specialist
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Guest Engagement Specialist Full-Time
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New Orleans, United States Audubon Institute Full timePosition Title: Guest Engagement Specialist Department: Learning & Engagement Reports To: Guest Engagement Supervisor Location: Audubon Aquarium & Audubon InsectariumGeneral Summary: Guest Engagement Specialists ("Specialist") are integral members of the Learning & Engagement (L&E) team and enhance the experience of our visitors at the Audubon Aquarium &...
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Guest Engagement Specialist Full-Time
2 weeks ago
New Orleans, United States Audubon Institute Full timeJob DescriptionJob DescriptionPosition Title: Guest Engagement Specialist Department: Learning & Engagement Reports To: Guest Engagement Supervisor Location: Audubon Aquarium & Audubon InsectariumGeneral Summary: Guest Engagement Specialists (“Specialist”) are integral members of the Learning & Engagement (L&E) team and enhance the experience of our...
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Guest Engagement Specialist Full-Time
2 weeks ago
New Orleans, United States Audubon Institute Full timeJob DescriptionJob DescriptionPosition Title: Guest Engagement Specialist Department: Learning & Engagement Reports To: Guest Engagement Supervisor Location: Audubon Aquarium & Audubon InsectariumNOTE - This position is grant funded and will run through May 31, 2025. This position does have the potential to extend into a permanent position beyond that date....
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Community Engagement Specialist
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New Orleans, United States Wider Circle Full timeWider Circle is looking for a Community Engagement Specialist in New Orleans to play a vital role in our groundbreaking program, which connects neighbors for better health outcomes. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will...
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Community Engagement Specialist
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Customer Engagement Specialist
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New York, United States Aman Full time**Location**: This position is located at our (corporate office / property XXXXX) in (Place), (Country). Overview: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences, and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we...
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Associate Transit Customer Service Specialist
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New York, United States Metropolitan Transportation Authority Full time**Description** **Job Information** **Associate Transit Customer Service Specialist Series (Customer Engagement) - JVN 7274** First Date of Posting: 05/07/2024 Last Date of Filing: 05/28/2024 Authority: OA/TA Department: MTA Communications Division/Unit: Customer Services/Customer Engagement Reports to: Assistant Director, Customer Engagement...