Senior Manager Occupancy Space Planning

2 weeks ago

Peachtree Corners, United States Intuitive Surgical Full time
Job Description

Primary Function of Position

The Senior Manager oversees occupancy and space planning for Americas properties and occupants. Responsibilities include strategic planning, workplace strategy, move planning, and improving spatial data accuracy. The focus is on returning to work.

The Senior Manager acts as a "player-coach," working on projects with the team, partnering with staff to create programs and policies. Your team will contribute global design insights and you must be adjustable and successful in a collaborative environment.

In this role, you will:

  • Manage and develop a team of planners in strategic and tactical occupancy planning, real estate optimization, and workplace design.
  • Manage Project Intake for the Americas portfolio including business case development, request reporting, and communication with key stakeholders.
  • Align strategic plans with company priorities to maximize efficiency. Address key adjacencies. Deliver workplace design to foster innovation and productivity.
  • Refine business requirements into occupancy and space plans.
  • Develop workplace strategies helping collaboration, productivity, and company priorities.
  • Manage post-COVID workplace planning in collaboration with cross-functional teams.
  • Identify process improvements and program enhancements for existing programs.
  • Periodically represent the REWS team within cross-functional teams.
  • Report on and support program updates on a weekly, monthly, and quarterly, highlighting risks and opportunities.

Roles and Responsibilities

OCCUPANCY & SPACE PLANNING

Measure and maximize space utilization across the Americas real estate portfolio, focusing on efficient facility utilization and optimization. Responsibilities include:

  • Ensure spatial data accuracy and floorplan updates are submitted and reviewed by the occupancy planners.
  • Liaise with Planning Operations & Data Team for real-time space data and KPIs.
  • Review and update Space Programming and Allocation annually based on headcount projections and team ratios.
  • Maintain the Americas Master Plan twice a year by regularly linking with business units and forecasting space demand.
  • Partner and coach business units to develop demand models for future space needs by using assumptions and data.
  • Update the Americas Future Supply information directly related to known capital projects, new builds, and real estate strategic plans.
  • Tailor, monitor, and review space utilization KPIs for tracking, reporting, and forecasting.
  • Communicate strategies, policies, KPIs, and results with senior leadership.
  • Develop occupancy scenario plans, examine utilization data, and engage with internal customers to develop innovative solutions to space requests.
  • Negotiate to maximize real estate use and enhance partnership. Manage Move\/Seat Requests between user groups for optimal workflow.
  • Establish templates and processes to help standardize space requests.

PLANNING & CAPITAL/EXPENSE PROJECTS:

  • Manage Project intake for all space projects (both capital and expense)
  • Interface with customers to validate headcount projections and all programmatic space requirements.
  • Guide the team to develop solutions for space programs efficiently. Plans will then be created and presented for approval.
  • Partner with Project Management for design coordination. Review architectural plans and act as liaison between architect and users. Provide help for test fits. Manage move management for large capital projects.
  • Help project, sourcing, and procurement teams choose service providers like architects, engineers, and consultants for projects.
  • Make sure American projects meet Design Standards and Guidelines for room numbers, wayfinding, and signage. Offer input for architecture, interiors, furniture, and transition planning.
  • Educate Architects and other partners on Global Spacing Planning Processes & Design Standards

WORKPLACE STRATEGY AND DESIGN:

  • Collaborate with Workplace Strategy & Design to understand workplace needs, assess efficiency, effectiveness, and experience, and suggest strategy improvements.
  • Bring insight to Intuitive on external workplace strategies and related innovations that may be appropriate for our company to consider.
  • Support Americas region post-covid workplace strategy and design efforts.

MOVE PLANNING:

  • Manage relationships with our moves, adds, and changes team (MAC) and top people.
  • Support business units and planners to create aligned block plans and seat assignments before move execution.
  • Effectively communicate Move plans to stakeholders and effectively transition to MAC execution team.
  • Create regular reporting and tracking of Team Moves, Personal Moves, and New Hire Seat Assignments.
  • Look for opportunities to streamline operations and technology to provide improvement for occupancy planners.

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