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Patient Representative Registration-Contingent, Marysville Location

4 months ago


Marysville, United States Memorial Health Full time
Memorial Health is an elite health and wellness system that deeply values both our patients and employees. We are looking for a team player, strong communicator, and patient-focused professional to join our team as a patient representative.

If interested, please apply on our website at

Complete all functions associated with patient registration: Conducts interviews with patients on the telephone and/or in person to gather pertinent registration information including demographic, financial and guarantor information, travel screenings, MyChart activation and simultaneously inputs information into the Hospital information system during the patient interview. Contributes to the financial effectiveness of the Hospital by obtaining and/or reviewing scanned Medicare, Medicaid, and third-party insurance cards along with patient or patient representative photo identification. Secures patient or patient representative signatures on required forms including consent to treat, financial policy, patient rights and responsibilities, HIPAA notice of privacy practices.

Requirements
High school diploma or equivalent; personal computer/data entry experience preferred; six months working in the healthcare environment preferred; experience with Microsoft Word, Excel and Outlook preferred; strong telephone and interpersonal communication skills; team building skills; medical terminology course preferred; excellent customer service skills. If working in the Emergency Department, attains American Heart Association's BLS certification within first sixty (60) days of employment, maintains continuous certification. Staff who primarily work in the Emergency Department are also required to attend Behavioral Health De-escalation class within six (6) months of employment.

_This position requires a weekend and holiday rotation._

Shift
All w/ weekends and holidays

Hours
Contingent

Job Type: Part-time

Benefits:
Dental insurance
Flexible spending account
Health insurance
Life insurance
Vision insurance

Education:
High school or equivalent (Preferred)

Experience:
customer service: 1 year (Preferred)
medical terminology: 1 year (Preferred)
computer skills: 1 year (Preferred)

Work Location: In person