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Seasonal Style Advisor

4 months ago


DALLAS, United States NORDSTROM Full time
KEY RESPONSIBILITIES:

Respond to all customer stylist chat inquiries. Help customers learn more about Nordstrom products and how to style them. Use sales and styling expertise as well as product knowledge to create personalized looks when customers use Request a Look feature. Curate styling content to inspire customers shopping on Nordstrom.com. Consistently seek new fashion and product knowledge to act as an expert for the customer. Achieve and maintain digital styling performance measures. Select digital stylists will film Salesperson Videos in store to share product features. TECHNICAL REQUIREMENTS:

Minimum upload speed 15 MB/s Minimum download speed 2 MB/s Candidates must provide and meet all technical requirements prior to the first day of training COMPETENCIES:

Customer Focus: Builds and delivers styling solutions that meet customer expectations. Drives Results: Completes work objectives in a timely manner and at an acceptable level of quality. Self-Development: Makes an effort to develop and apply new knowledge and skills on the job. Communicates Effectively: Is effective in a variety of communication settings, including digitally. QUALIFICATIONS:

Experience in sales required; must be confident in selling all price points and all Nordstrom product Experience with digital selling tools preferred Ability to work independently and effectively in a remote setting Proficient in navigating various forms of tools and technology, (e.g., apps) Ability to drive the execution and completion of deliverables on time and with appropriate urgency, such as responding to customer chat in a timely manner Exemplary verbal and written communication skills Strong organization and follow-through skills