Assistant Rooms Operations Manager

4 weeks ago

Marina Del Rey, United States Marriott International Full time
Additional Information Housekeeping Department
Job Number 24097154
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

• Runs and reviews critical information contained in room operations reports.

• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

• Operates all department equipment as necessary and reporting malfunctions.

• Ensures employees have the proper supplies and uniforms.

• Understands night audit procedures and being able to comprehend and utilize reports as necessary.

• Understands and complies with loss prevention policies and procedures.

• Communicates performance expectations employees in accordance with job descriptions for each position.

• Handles employee questions and concerns.

• Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

• Supervisessame day selling procedures to maximize room revenue and property occupancy.

• Verifies accuracy of room rates to maximize revenue opportunities

• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

• Assists in the investigation of employee and guest accidents.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with employees.

The hourly pay range for this position is $26.44 to $32.21. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Assistant Rooms Operations Manager

    3 days ago

    Marina del Rey, California, United States Marriott International Inc Full time

    Job SummaryThis entry-level management position focuses on supporting the day-to-day activities of Rooms Operations, encompassing areas such as Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. The role assists in working with employees to execute guest arrival and departure procedures and maintain the property's cleanliness...

  • Assistant Manager

    2 days ago

    Marina del Rey, California, United States Marriott Hotels & Resorts Full time

    Job Summary:We are seeking an Assistant Manager to join our team at Marriott Hotels & Resorts. As an Assistant Manager, you will play a key role in supporting the day-to-day activities of Rooms Operations, working closely with employees to ensure seamless operations.Key Responsibilities:Assist in managing the day-to-day activities of Rooms Operations,...

  • Assistant Food and Beverage Operations Manager

    2 days ago

    Marina Del Rey, United States The Ritz-Carlton Full time

    Additional Information Focus on restaurants and in-room diningJob Number 24157970Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementJOB SUMMARY Assists with supervising food and...

  • Room Attendant

    2 months ago

    Marina del Rey, United States Marriott International Inc Full time

    Additional Information Pay: $27.50/hr, Housekeeping Job Number 24127667 Job Category Housekeeping & Laundry Location The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond promptly to requests from...

  • Bar Operations Manager

    3 days ago

    Marina del Rey, California, United States Specialty Restaurants Corporation: Jobs Full time

    Job SummaryWe are seeking a highly skilled and experienced Bar Manager to join our team at Whiskey Red's, a leading waterfront restaurant and bar. The successful candidate will be responsible for overseeing the operation of the bar, driving beverage sales revenue, and ensuring exceptional guest satisfaction.Key ResponsibilitiesBeverage Sales and Revenue...

  • Beverage Operations Manager

    2 weeks ago

    Marina del Rey, California, United States Specialty Restaurants Corporation: Jobs Full time

    JOIN OUR TEAM AT SPECIALTY RESTAURANTS CORPORATION At Specialty Restaurants Corporation, we pride ourselves on delivering exceptional dining experiences. Our establishments feature stunning waterfront views, vibrant atmospheres, and a commitment to culinary excellence. We are excited to welcome a dedicated leader to our team as we continue to elevate our...

  • Construction Operations Manager

    6 days ago

    Marina del Rey, California, United States Cedars-Sinai Full time

    Job SummaryThe Construction Operations Manager will provide administrative support to the Executive Director and Project Team for Construction at Cedars-Sinai. This role will be responsible for managing the facilitation of administrative workflow within the department and/or unit, ensuring seamless operations and efficient communication.Key Job...

  • Operations Manager

    1 day ago

    Marina del Rey, United States Inventure Full time

    We are looking for an athlete to transform the operations function of our business.The right candidate will have a very high level of entrepreneurialism and energy. They should be eager and excited by the task of scaling a startup of 20 people, focused on the clean energy sector.This is a job for someone who wants to prioritize professional growth,...

  • Assistant Director of Engineering

    4 weeks ago

    Marina Del Rey, United States Marriott Full time

    Job Number 24132860Job Category Engineering & FacilitiesLocation The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely NRelocation YPosition Type ManagementJOB SUMMARYAssists department head in managing budget, capital expenditures, preventative maintenance and energy...

  • Assistant Director of Engineering

    1 month ago

    Marina Del Rey, United States Marriott Full time

    Job Number 24132860Job Category Engineering & FacilitiesLocation The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type Management JOB SUMMARY   Assists department head in managing budget, capital expenditures, preventative maintenance and...

  • Assistant Director of Engineering

    4 weeks ago

    Marina del Rey, California, United States Marriott Full time

    Job Number Job Category Engineering & FacilitiesLocation The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely NRelocation YPosition Type ManagementJOB SUMMARYAssists department head in managing budget, capital expenditures, preventative maintenance and energy...

  • Assistant Director of Engineering

    4 weeks ago

    Marina Del Rey, United States Marriott Full time

    Job Number 24132860Job Category Engineering & FacilitiesLocation The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type Management JOB SUMMARY   Assists department head in managing budget, capital expenditures, preventative maintenance and...

  • broadcast operator

    2 days ago

    Marina del Rey, United States Insight Global Full time

    Minimum Qualifications:• Bachelor’s degree in engineering, Science or related discipline required.• Minimum of 5 years working experience working in Media distribution or other related industry in operations or continuous improvement.• Experience leading problem solving, and process improvement efforts required.Duties and Responsibilities:Assist...

  • Medical Assistant

    3 months ago

    Marina del Rey, United States Cedars-Sinai Full time

    Job Summary: Key Job Responsibilities As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by...

  • Server Assistant

    3 months ago

    Marina del Rey, United States City Experiences Full time

    Salary: $17.00 per hourCity Cruises is seeking a Server Assistant to work on our vessels at Marina del Rey. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders...

  • Server Assistant

    2 weeks ago

    Marina del Rey, United States City Cruises Full time

    Salary: $17.00 per hourCity Cruises is seeking a Server Assistant to work on our vessels at Marina del Rey. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders...

  • Nursing Assistant

    1 month ago

    Marina del Rey, California, United States Cedars-Sinai Full time

    Make a positive impact every dayCedars-Sinai Marina del Rey Hospital and its team strive to exceed the needs of our patients and the community with a service-driven approach. We are looking for individuals who embody excellence, teamwork, respect, and enthusiasm. If you are seeking fulfilling career opportunities with room for growth, consider joining us at...

  • Medical Assistant

    7 days ago

    Marina del Rey, California, United States Cedars-Sinai Full time

    Job Summary: As a Medical Assistant at Cedars-Sinai, you will play a vital role in providing exceptional patient care and support to our patients and healthcare teams.Collaborate with healthcare professionals to ensure seamless patient care and positive patient relations.Verify patient information through thorough interviews and confirm the purpose of each...

  • Store Operations Associate

    2 weeks ago

    Marina del Rey, California, United States Dollar Tree Full time

    Job OverviewDollar Tree is looking for enthusiastic individuals to join our team and help us deliver essential products at exceptional values to the communities we serve.Position SummaryAssist in the overall operations of the assigned store, while performing designated tasks and responsibilities.Support the merchandising efforts of the store.Become fully...

  • Guest Services Representative

    2 weeks ago

    Marina del Rey, California, United States Marriott International Inc Full time

    Additional Information Pay: $29.15/hour Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Position Type Non-Management POSITION SUMMARY As a key member of our team, you will manage all guest check-ins by verifying reservations, assigning accommodations, and issuing room keys. You will handle various payment methods including room...