Assistant General Manager

1 month ago

Miami Beach, United States Marriott International Full time
Additional Information Bonus Eligible
Job Number 24135540
Job Category Rooms & Guest Services Operations
Location AC Hotel Miami Beach, 2912 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.
  • Bonus Eligible


CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Assisting the Operational and Financial Management of the Property

• Verifies that all brand standards are being maintained in each area of the property.

• Verifies that all team members meet or exceed all brand requirements.

• Manages the operation of the all property departments.

• Promotes both Guarantee of Fair Treatment and Open Door policies.

• Verifies that a viable key control program is in place.

• Maintains current licenses and permits as prescribed by local, state and federal agencies.

• Provides a safe working environment in compliance with OSHA/MSDS.

• Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Complies with all corporate accounting procedures.

• Performs required annual Quality audit with GM and RD.

Supporting the Management and Development of Departmental Teams

• Stays readily available/approachable for all employees.

• Extends professionalism and courtesy to employees at all times.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.

• Sets clear performance expectations with the General Manager.

• Assists team supervisors with constructive coaching and counseling.

• Solicits feedback for continuous improvement.

Managing the Guest Experience

• Extends professionalism and courtesy to guests at all times.

• Motivates and encourages staff to solve guest and employee related concerns.

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them.

Conducting Human Resource Activities

• Verifies that orientations for new team members are thorough and completed in a timely fashion.

• Takes proactive approaches when dealing with employee concerns.

• Verifies that property hiring practices comply with I-9, and EEO requirements and strives for a culturally diverse work place.

Performs other duties as assigned and needed.

The salary range for this position is $71,000 to $99,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it's the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Assistant General Manager

    3 months ago

    Miami Beach, United States Anatomy Full time

    Job DescriptionJob DescriptionAssistant General ManagerAs an Assistant General Manager, you will assist the General Manager in leading the club TEAM and be a culture catalyst. You will cultivate your club's culture by living our core values and embodying them as you lead the club TEAM. By delivering a consistent day in and day out member-focused...

  • Assistant General Manager

    1 month ago

    Miami Beach, United States ATOZ Hospitality LLC Full time

    Job DescriptionJob DescriptionDescription: JOB DESCRIPTION Job Title: Assistant General Manager Date Created: 07/30/2024 FLSA Status: Exempt Job Status: Full-Time Reports To: General Manager Schedule: Flexible I. Job Summary The Assistant General Manager will support the General Manager in overseeing all aspects of restaurant operations, ensuring exceptional...

  • Assistant General Manager

    3 weeks ago

    Miami Beach, United States Pura Vida Miami Full time

    We are a lifestyle brand!If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle,...

  • Assistant General Manager

    3 weeks ago

    Miami Beach, United States Pura Vida Miami Full time

    We are a lifestyle brand!If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle,...

  • Assistant General Manager of Restaurant Operations

    6 days ago

    Miami Beach, Florida, United States AccorHotel Full time

    Company Overview AccorHotel is a leader in the hospitality industry, offering a vibrant and contemporary atmosphere for both our employees and guests. We are currently seeking a dedicated professional to fill the role of Assistant General Manager for our restaurant operations. Position SummaryThe Assistant General Manager will work closely with the Food &...

  • Assistant General Manager

    4 weeks ago

    Miami, United States Happy Corner Hospitality Group | Motek Full time

    POSITION TITLE: ASSISTANT GENERAL MANAGERREPORTS TO: GENERAL MANAGER Motek Café is a vibrant and dynamic dining destination, celebrated for its fusion of modern Mediterranean flavors with a warm and inviting atmosphere. We're looking for passionate individuals who thrive in a fast-paced environment and are eager to contribute to our exceptional guest...

  • Assistant General Manager

    4 weeks ago

    Miami, United States Happy Corner Hospitality Group | Motek Full time

    POSITION TITLE: ASSISTANT GENERAL MANAGERREPORTS TO:GENERAL MANAGER Motek Café is a vibrant and dynamic dining destination, celebrated for its fusion of modern Mediterranean flavors with a warm and inviting atmosphere. We're looking for passionate individuals who thrive in a fast-paced environment and are eager to contribute to our exceptional guest...

  • Assistant General Manager

    2 weeks ago

    Miami, United States Happy Corner Hospitality Group | Motek Full time

    REPORTS TO: GENERAL MANAGERMotek is a vibrant and dynamic dining destination, celebrated for its fusion of modern Mediterranean flavors with a warm and inviting atmosphere. We're looking for passionate individuals who thrive in a fast-paced environment and are eager to contribute to our exceptional guest experience. Join our team and be a part of a growing...

  • Assistant General Manager

    2 weeks ago

    Miami, United States Happy Corner Hospitality Group | Motek Full time

    REPORTS TO: GENERAL MANAGERMotek is a vibrant and dynamic dining destination, celebrated for its fusion of modern Mediterranean flavors with a warm and inviting atmosphere. We're looking for passionate individuals who thrive in a fast-paced environment and are eager to contribute to our exceptional guest experience. Join our team and be a part of a growing...

  • Assistant general manager

    2 weeks ago

    Miami, United States Happy Corner Hospitality Group | Motek Full time

    REPORTS TO: GENERAL MANAGERMotek is a vibrant and dynamic dining destination, celebrated for its fusion of modernMediterranean flavors with a warm and inviting atmosphere. We're looking for passionateindividuals who thrive in a fast-paced environment and are eager to contribute to ourexceptional guest experience. Join our team and be a part of a growing...

  • Assistant General Manager

    3 months ago

    Miami, United States Sonic Full time

    Job Title: Assistant General ManagerPosition Reports to: General ManagerJob Description: Manages and leads all aspects of the business (People, Operations, Profits and Sales) in conjunction with the General Manager. Assists the General Manager with staffing, training, coaching and development of crew; providing quality food in a clean, safe and positive...

  • Assistant General Manager

    2 weeks ago

    Miami, United States Casa Madera MIA Full time

    Job DescriptionJob DescriptionWhere The Sand Meets The Sea…When you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience that revolves around the ubiquitous tradition of celebrating each meal. You’ll gather around tables that are home to chef-driven selections that...

  • Assistant General Manager

    3 months ago

    Miami, United States UFC Gym Full time

    Job DescriptionJob DescriptionAs a UFC Gym brand ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. This position indirectly supervises the MS team with support from...

  • Assistant General Manager

    4 weeks ago

    Miami, United States Doubletree Miami North I-95 Full time

    Job Summary Assists in the Management of the hotel operation to ensure efficient and profitable operations. Ensures guest satisfaction of all outlets by maintaining and managing the highest standards of products and services while maximizing profitability through cost and labor control. In the absence of the General Manager, acts as the General...

  • Assistant General Manager

    2 weeks ago

    Miami, United States Nikki Beach Hospitality Group Full time

    We are looking for an experienced Assistant General Manager to join our team in Miami's Beach Club. In this on-site role, you’ll support the General Manager in overseeing daily operations, ensuring exceptional service, and maintaining our high standards. Your leadership will be key in ensuring a seamless experience for our members and guests. If you’re...

  • Assistant General Manager

    2 weeks ago

    Miami, United States Nikki Beach Hospitality Group Full time

    We are looking for an experienced Assistant General Manager to join our team in Miami's Beach Club. In this on-site role, you’ll support the General Manager in overseeing daily operations, ensuring exceptional service, and maintaining our high standards. Your leadership will be key in ensuring a seamless experience for our members and guests. If you’re...

  • General Manager

    1 month ago

    Miami Beach, United States Rooftop Cinema Club Full time

    Rooftop Cinema Club is seeking an enthusiastic and energetic hospitality professional to operate our Rooftop Cinema Club location as a leading outdoor movie experience in Miami - South Beach. The General Manager is accountable for leading a team to deliver operational excellence and achieve the site’s annual operating plan. This includes optimizing guest...

  • Assistant General Manager

    2 days ago

    miami, United States Pura Vida Miami Full time

    We are a lifestyle brand!If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle,...

  • Assistant General Manager

    1 month ago

    Miramar Beach, United States Gecko Hospitality Full time

    Job DescriptionJob DescriptionRESTAURANT ASSISTANT GENERAL MANAGER ELEVATE YOUR EXPERIENCE WITH SCRATCH KITCHEN DINING!Calling All Hospitality Professionals! Ready to advance your career as an Assistant General Manager? Apply today and join our team in sunny Miramar Beach, FL! With over 50 years in the biz, we've opened 1500+ restaurants nationwide with...

  • Restaurant Assistant General Manager-Miami Beach, FL

    3 months ago

    Miami Beach, United States B Hospitality Corp Full time

    Job DescriptionJob DescriptionButler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, Great locations and conveniently located! We are looking for talented Assistant General Managers to join our growing teams!WHY BUTLER!Competitive Salary!Health, Dental benefits, Vision and a 401k plan matchFlexible...