IT Project Manager

1 month ago


Gaithersburg, United States USAJobs Full time
Duties

To serve as a senior Project Manager and Business Analyst for projects across the Management Resources (MR) service portfolio. Leads work within the Customer Relationship Management (CRM) group in the Business Operations Office (BOO) on process improvement and system development projects with and for departments and divisions across NIST, acting as the key interface between the users and the project team to gather information, document processes, and confirm business requirements with users.

Requirements

Conditions of Employment

U.S. citizenship Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment Bargaining Unit Position: No

Qualifications

Basic Requirements
Applicants may meet basic requirements specified in the section titled Education or the requirements specified in the section titled Experience.

Education: All academic degrees and coursework must be from accredited or pre-accredited institutions

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriateFor all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the basic requirements listed above, all applicants must have at least one year (52 weeks) of specialized experience equivalent to the GS-12 (ZP-III at NIST) federal grade level. Specialized experience is defined as experience in managing and supporting information technology systems and services, including experience with cloud-based CRM and/or operations workflow software, agile development methodologies, project management, process improvement, and change management.

Experience refers to paid and unpaid experience, including volunteer work done. We will credit all qualifying volunteer experience in your application.

The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook .

Applicant Reconsideration

Education

This position allows applicants to qualify with education. Transcripts must be submitted to validate that the education requirement has been met. Unofficial transcripts will be accepted in the application package. However, an official copy will be required prior to a final offer of employment.

Education completed outside of the U.S. must be evaluated by an accredited organization to ensure that it is comparable to education received in accredited institutions in the U.S. Click here to view a listing of accredited organizations from the Department of Education's website. A copy of the foreign education evaluation (containing the results with a course by course listing) is required with your application.

Additional information

This position is covered under NIST's Alternative Personnel Management System (APMS). The APMS is a pay-for-performance system with excellent HR flexibilities to help NIST recruit and retain top talent. Find out more about the APMS here
Your application package may be shared with other selecting officials at NIST for similar opportunities and additional selections may be made from this vacancy. Click all links in this vacancy announcement to view additional information or instructions. All documents submitted for this announcement must be legible in order to make qualification or eligibility determinations. A probationary period may be required.
We may share your application package with other selecting officials at NIST with opportunities like this one. Additional selections may be made through this vacancy.

NIST strives to build a flexible and encouraging work environment to bring out the best in our employees. To help our employees balance responsibilities at home and at work, NIST offers a variety of work-life flexibilities such as:
Telework Flexible work schedules Paid parental leave Paid vacation Sick leave Family-friendly leave Childcare subsidy program for qualifying families Child and elder-care resources On-site childcare center Lactation spaces Wellness programs Fitness center Employee assistance programs


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