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Administrative Assistant

2 months ago

Monticello, United States SERVPRO of Wright County Full time
Servpro Team Hickman is hiring an Administrative Assistant
Position Type: Full-time

Location: In Office

Status: Hourly/Non-Exempt

Hours: Monday - Friday 8 am to 5 pm The Administrative Assistant plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, stakeholders, and team members. This position involves diverse responsibilities, ranging from scheduling and customer service to financial administration, compliance documentation, and HR support. Primary Responsibilities
  • Answer phones, provide exceptional customer service, and maintain a detailed call log
  • Greeting visitors at front desk and making sure they are signed in
  •  Accepting incoming packages and delivering to the right people
  • Complete First Notice of Loss (FNOL) documentation accurately
  • Maintain an organized file system 
  • Manage outgoing/incoming mail and email
  • Supply order: Office supplies and employee apparel
  • Maintain proper on-hand delivery of office and general supplies: Ensure needed supplies are on-hand, resulting in productive employees
  • Maintain subcontractor files
  • Assist Project Manager’s with getting expense reports
  • Maintaining copies on hand: New hire folders, applications, background check forms, intake forms, etc
  • Assist Human Resources with scheduling and coordinating interviews, running background checks, etc
  • Perform other job duties as assigned
 Position Requirements
  • 2+ year(s) of administrative or office-related experience
  • Experience in service industry environment a plus
  • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
  • Possess polite, confident, and excellent customer service skills, including listening and questioning skills
  • Ability to remain calm and professional during tense or stressful situations
  • Excellent organizational skills and strong attention to detail
  • Very self-motivated and goal-oriented
  • Ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
  • Minimum of HSD/GED preferred
  • Able to successfully complete a background check subject to applicable law
Benefits available upon start of employment:Paid Time OffPaid HolidaysBenefits available after 90 days of employment:Health Insurance – Company pays ½ of employee premiumHSA (if enrolled in health insurance)-Company contributes $100 per month into HSADental insurance – Company pays full employee premiumRetirement Plan- Company matches up to 3%Free Life Insurance coverageShort term disability (voluntary)
Each SERVPRO® Franchise is Independently Owned and Operated.  All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $22.00 - $26.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.