Quality Improvement Technician

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

Lilly is currently constructing an advanced manufacturing facility for production of API (Active Pharmaceutical Ingredient) molecules located in Lebanon, IN.  This facility is Lilly’s largest investment in manufacturing capacity and is intended to provide APIs for current and future products, including new modalities.  This is a unique opportunity to be a part of the startup team for a greenfield manufacturing site, and the successful candidate will help to build the processes and facility to enable a successful startup into GMP manufacturing operations.

Position Brand Description: 

The Quality Improvement Technician (QIT) will develop and improve the control systems to support the production of API molecules used in Lilly medicines.  A successful candidate will interface with the Process Team to allow the teams to measure, evaluate, and improve performance in the areas of Safety, Quality, Throughput, and Cost while upholding a safety-first, quality-always mindset.

In the project delivery phase and startup phase of the project (startup expected 2025 to 2027), roles will be fluid and dynamic as we endeavor to support the project delivery, build a new organization, develop and implement the necessary systems and business processes required to support GMP operations, and build the site culture. This will require significant collaboration, creativity and resilience as the site grows to a full scale GMP manufacturing through start up.

Responsibilities:

Coordinate cleaning, turnaround, and maintenance activities in the production area.

Design and maintain the required turnaround documentation.

Review and monitor relevant Standard Operating Procedures (SOPs) and SOP updates. Execute unplanned SOP changes.

Influence adherence to cycle time.

Coordinate housekeeping and fit and finish programs. 

Assist Operations Associate and Operations Associate Director in planning and scheduling daily work.

Support Process Engineers in daily operations.

Ensure requests/concerns from Operators are appropriately logged and follow-up is completed.

Identify and support the implementation of improvements from Operations.

Own the issuance of non-routine work instructions with input from Process Chemists/Process Engineers.

Organize/complete non-routine sample/repackaging.

Generate work orders for corrective maintenance.

Assist in the training of operations personnel.

Understand Health, Safety & Environmental-regulated environment and application of Health & Safety/Process Safety standards.

Understand other area processes & their operational hazards and being able to react appropriately.

Actively participate in assigned building & area operations such as safety audits, procedure coordination, housekeeping and improvement projects.

Know and follow cGMP practices, safe work habits, plant dress code, hygiene standards, and housekeeping requirements unique to the work area and job classification.

Basic Requirements:

High School Diploma or equivalent

Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Completion of Post Offer Exam or Completion of Work Simulation if applicable.

Ability to effectively communicate (electronically, written and verbal).

Basic computer skills (desktop software) are required.

Additional Preferences:

Previous experience in facility/area start-up environments.

Previous experience in a pharmaceutical manufacturing operation with PSM-regulated/hazardous chemicals.

Solid understanding of FDA guidelines and cGMP requirements.

Strong organizational skills and ability to handle and prioritize multiple requests.

Knowledge of lean manufacturing principles.

Flexibility – ability to troubleshoot and triage challenges.

Ability to understand technical nomenclature and language as well as work with mathematical formulas.

Manual material handling as appropriate.

Bend, reach, stretch, climb ladders, and work in tight spaces.

Stand for long period.

Additional Information:

The QIT role operates on a work schedule of Monday through Friday, 8 hours per day. The job may also involve some non-scheduled call-in time to respond to plant emergencies etc. and some scheduled call-in time to attend training activities etc.

Ability to work flexible schedules during startup period.

Ability to work overtime as required.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

#WeAreLilly

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

#WeAreLilly