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Director - Risk Management

3 months ago

Saint Paul, United States Metropolitan Council Full time
WHO WE ARE

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Risk Management is responsible for identifying and evaluating the Council's exposure to loss through risk control and risk financing methods. The department develops, recommends, and implements appropriate risk management strategies and programs to protect the agency from the adverse impact of loss. It also self-administers all auto liability and workers' compensation claims.

How your work would contribute to our organization and the Twin Cities region:

The Director - Risk Management develops, implements, and manages a Council-wide risk management program that facilitates the Council's business objectives with minimal exposure to risk.

What you would do in this job

  • Develop strategies, processes, controls, and measures for the Council's operational risk management program.
  • Work with stakeholders to develop and implement a robust loss reduction/prevention plan to manage claim expense, particularly related to Workers' Compensation and Auto Liability.
  • Negotiate contracts to include risk transfer language that is consistent with the Council's risk appetite and tolerance.
  • Working with Executive Management and other stakeholders, identify parameters for risk retention that are easily understood and measured.
  • Develop, implement, and monitor ongoing risk management effectiveness (Key Performance Indicators) on a Council-wide and Divisional basis.
  • Develop department goals for claim management and risk management, providing clear direction to claim supervisors/managers.
  • Direct Risk department in its claim handling procedures that align with Council objectives.
  • Provide ongoing training to stakeholders that increases awareness of risk management techniques that can be applied on an organizational-wide basis.
  • Participate in all aspects (coverage, rate, terms & conditions) of the Council's property program, working directly with underwriters.
  • Participate in the presentation, marketing, and negotiation of the Council's Rail Liability policies directly to underwriters, leveraging knowledge of rail contracts, operations, safety, and claim management.
  • Partner with the Council's insurance broker in the marketing and placement of Council insurance policies (e.g., crime, police professional, cyber, liability, rolling stock, etc.), balancing premium, coverage, and contract compliance.
  • Participate in the management of the Council's captive insurance program.
What education and experience are required for this job (minimum qualifications)

Any of the following combinations of education (in risk management, business, finance or closely related field) and progressive experience (in risk management or claim management):

  • Bachelor's degree with nine (9) years of experience, including five (5) years of progressive supervisory or management experience
  • Master's degree with seven (7) years of experience, including five (5) years of progressive supervisory or management experience
What additional skills and experience would be helpful in this job (desired qualifications):
  • Experience working in a self-insured and self-administered environment
  • Experience working with risk transfer language (e.g., insurance, indemnification) in construction contracts
  • Industry designation/certification (e.g., ARM, CRM, etc.)
  • Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees
What knowledge, skills and abilities you should have within the first six months on the job:
  • Knowledge of risk management principles.
  • Knowledge of insurance policy coverages, ISO and non-standard.
  • Knowledge of statutory provisions related to insurance, indemnification, and public entity immunities/liabilities.
  • Knowledge of claim statutes and rules, both workers' compensation, liability, and general claim practices.
  • Microsoft Office skills, particularly Excel.
  • Skills in Risk Management Information System (RMIS).
  • Strong interpersonal skills.
  • Ability to lead a group to achieve a common goal.
  • Ability to manage a group with differing opinions.
What you can expect from us:
  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • We encourage our employees to develop their skills through on-site training and tuition reimbursement.
  • We provide a competitive salary, excellent benefits and a good work/life balance.
More about why you should join us Additional information

Union/Grade: Non-Represented/Grade M
FLSA Status: Exempt
Safety Sensitive: No

What your work environment would be:
You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

What steps the recruitment process involves:

  1. We review your minimum qualifications.
  2. We rate your education and experience.
  3. We conduct a structured panel interview.
  4. We conduct a selection interview.
Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.