![Community Choice Financial Family of Brands](https://media.trabajo.org/img/noimg.jpg)
Store Manager
1 month ago
Our Assistant Store Managers develop their leadership skills in Real Time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value.
Responsibilities:Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.
Assess risk to identify acceptance or rejection of financial transactions, evaluate and accurately process loan/pawn applications, check cashing transactions and/or other relevant business.
Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Educate customers on all product offerings through the cycle of their financial transaction.
Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in & hosting in-store & community events.
Participate in the hiring process for Customer Service Representative candidates.
Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.
Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.
Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits to further ensure compliance of staff.
Monitor and maintain store appearance and address basic facility needs, including scheduling maintenance services.
Assist in running the store and day-to-day operations in the absence of the Store or Area Manager.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.
Ability to maintain a Full time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A Full time work schedule for this position includes, at a minimum, 40-hours per week.*
.Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications:- High School Diploma or equivalent required
- Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industry
- Excellent verbal and written communication skills
- Ability to work phone, Point of Sale, Microsoft Office, and other systems
- Must be at least 18 years of age (19 in Alabama)
- Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)
- Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
- Leadership in a sales or customer service-oriented position
- Experience in retail, sales, or financial industry
- Bilingual English/Spanish is a plus and may be required for certain locations
Our Benefits Include*:
- A comprehensive new hire training program designed to help set you up for success
- Access to a robust learning management system, full of E-learning modules and training programs to help boost your professional and personal development
- Paid on-the-job training & professional development programs
- Multiple coverage levels for Medical, Dental, & Vision
- Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more
- Traditional 401(k) and Roth 401(k) with Company match
- Options for Flexible Spending Accounts or Health Savings Accounts
- Basic and AD&D Life Insurance
- Optional pet insurance
- Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
- Paid Time Off (Accrue approximately 6* days in your first year of employment, plus additional days in following years. Eight days in CA, CO, AZ, MI, and OR.)
- Diverse Culture and Inclusive Environment
.Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
About Us
The Community Choice Financial ® Family of Brands ("CCF" or the Company ) is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including Cash 1®, Check Into Cash®, CheckSmart®, Easy Money®, InstaLoan®, Rapid Cash®, and Speedy Cash®, TitleBucks®, and TitleMax®. With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only, remote options not available.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
-
Store Manager
3 days ago
Springfield, United States Community Choice Financial Family of Brands Full timeJob DescriptionOverview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and...
-
Store Manager
2 months ago
Springfield, United States Community Choice Financial Family of Brands Full timeOverview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company...
-
Assistant Store Manager
1 day ago
Springfield, United States US Foods Full timeARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! QUALITY AND DEDICATION BEGIN WITH OUR TEAM, SO JOIN CHEF'STORE ® TODAY! We Help You Make It! We offer competitive pay, Assistant Store Managers is $22.507/HR! Schedule: Open availability and weekends required. Join Our...
-
Store Manager Leader
4 days ago
Springfield, Pennsylvania, United States Rent-A-Center Full timeStore Manager RoleRent-A Center is seeking a highly skilled Store Manager to lead our retail operations and drive sales growth.Key Responsibilities:Oversee all store activities to maximize revenue and profits.Ensure customer satisfaction and protect company assets.Develop and manage a team of employees to achieve store goals.As a Store Manager at Rent-A...
-
Assistant Store Manager
7 days ago
Springfield, United States US Foods Full time $23QUALITY AND DEDICATION BEGIN WITH OUR TEAM, SO JOIN CHEF’STORE ® TODAY!We Help You Make It! We offer competitive pay, Assistant Store Managers is $22.507/HR!Schedule: Open availability and weekends required.Join Our Community of Food People!We are looking for an Assistant Store Manager who relishes the chance to push their potential, grow, and reap the...
-
Assistant Store Manager
2 hours ago
Springfield, United States Smart Foodservice Stores LLC Full timeQUALITY AND DEDICATION BEGIN WITH OUR TEAM, SO JOIN CHEF’STORE ® TODAY!We Help You Make It! We offer competitive pay, Assistant Store Managers is $22.507/HR!Schedule: Open availability and weekends required.Join Our Community of Food People!We are looking for an Assistant Store Manager who relishes the chance to push their potential, grow, and reap the...
-
Store Operations Manager
1 hour ago
Springfield, Illinois, United States BigYNon Full timeAbout the Role:We are seeking a highly skilled and motivated Assistant Store Manager to join our team at Big Y Non. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.Key Responsibilities:Leadership and Development: Develop and...
-
Assistant Store Manager
3 days ago
Springfield, Illinois, United States US Foods Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at US Foods. As a key member of our store operations team, you will be responsible for overseeing the front-end operations, managing store inventory, and ensuring exceptional customer service.Key ResponsibilitiesStore Operations: Manage the day-to-day...
-
Store Operations Manager
1 hour ago
Springfield, Illinois, United States BigYNon Full timeAbout This RoleWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Big Y Non. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail professionals.Key ResponsibilitiesLeadership and DevelopmentDevelop and implement...
-
Store Operations Manager
2 hours ago
Springfield, United States US Foods Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Store Manager to join our team at US Foods. As a key member of our store operations team, you will be responsible for overseeing the day-to-day activities of the store, ensuring excellent customer service, and driving sales and profitability.Key ResponsibilitiesSupervise and coach employees...
-
Assistant Store Manager
1 week ago
Springfield, Illinois, United States Road Ranger LLC Full timeJob OverviewRoad Ranger LLC is seeking a dedicated Assistant Store Manager to enhance our operations at a prominent travel plaza.At Road Ranger, we prioritize delivering exceptional service to travelers, offering high-quality fuel, delicious food, and essential items for their journeys. Our success is driven by our enthusiastic and committed staff who excel...
-
Regional Store Manager
12 hours ago
Springfield, Ohio, United States Aldi Full timeAbout the RoleWe are seeking a highly skilled and experienced District Operations Manager to join our team at ALDI. As a key member of our leadership team, you will be responsible for overseeing the operations of up to six stores, driving sales growth, and delivering exceptional customer service.Key ResponsibilitiesStore Operations: Ensure the effective...
-
Optical Store Manager
3 days ago
Springfield, Illinois, United States EssilorLuxottica Group Full timeJob SummaryWe are seeking a highly motivated and experienced Optical Store Manager to join our team at EssilorLuxottica Group. As an Optical Store Manager, you will be responsible for leading a team of high-performing Team Members to deliver an exceptional customer experience and drive business growth.Key ResponsibilitiesLead a High-Performing TeamRecruit,...
-
Assistant Store Manager
16 minutes ago
Springfield, Massachusetts, United States Tuesday Morning Full time**Job Summary**We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Tuesday Morning. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.**Key Responsibilities:**Manage the daily operations of the...
-
Store Operations Manager
6 hours ago
Springfield, Virginia, United States Domino's Pizza LLC Full timeJob SummaryDomino's Pizza LLC is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store meets the highest standards of quality and cleanliness.Key...
-
Assistant Store Manager
3 months ago
Springfield, United States Stop&Shop Full timeAddress: USA-MA-Springfield-1600 Boston Road Store Code: SS - Human Resources Brands (2765651) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the...
-
Store Operations Manager
45 minutes ago
Springfield, Ohio, United States Meijer Full time**Job Summary:**We are seeking a highly skilled and experienced Store Operations Manager to join our team at Meijer. As a Store Operations Manager, you will be responsible for leading and managing a team of employees in the day-to-day operations of the store, ensuring exceptional customer service, and driving sales growth.**Key Responsibilities:**Lead and...
-
Retail Store Manager
1 month ago
Springfield, United States Boy Scouts of America Full timeJob DescriptionJob DescriptionIt is a very exciting time to be at the Boy Scouts of America! Our program is growing across America, and we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced, collaborative environment where each of us contributes to the success of our movement. Come join our organization!We are seeking a...
-
Retail Store Manager
1 month ago
Springfield, United States Boy Scouts of America Full timeJob DescriptionJob DescriptionIt is a very exciting time to be at the Boy Scouts of America! Our program is growing across America, and we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced, collaborative environment where each of us contributes to the success of our movement. Come join our organization!We are seeking a...
-
Assistant Store Manager
3 months ago
Springfield, United States Community Choice Financial Family of Brands Full timeOverview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company...