Floating Front Desk Scheduler

3 weeks ago

Brooklyn Center, United States Associated Clinic of Psychology Full time
Position: Floating Front Desk Scheduler Location: Brooklyn Center, MN
Job Id: 1695 # of Openings: 1 Join Our Vibrant Team as an Engaging Front Desk Scheduler at ACP Are you ready to be a part of a dynamic and growing healthcare team? We are looking for an enthusiastic and personable Front Desk Scheduler to join our ranks at ACP. Our clinic is more than just a Mental Health Clinic; it's a place where our providers, clients, and staff
come together to create a warm and welcoming environment for all. This role will require travel to all ACP locations (Apple Valley, Brooklyn Center, West. St. Paul, St. Louis Park, and Hudson). Coverage will be planned for some staff absences but might also require short-notice travel to another location. As such, the schedule and hours for this will vary to meet coverage needs. Flexibility and reliable transportation are required for this role. What We're All About:
At ACP, we know that the first impression is everything. As a Front Desk Scheduler, you will be at the forefront of our mission to provide exceptional care and support to our clients. Your role isn't just about managing appointments and paperwork - it's about making people
feel valued, comfortable, and at ease from the moment you answer the phone and they step through our doors. What We're Looking For:
We are seeking an individual who radiates positivity and approaches their work with a genuine smile. You're the kind of person who understands the power of a warm greeting and an empathetic ear. Your easy-going nature and exceptional interpersonal skills will
shine as you interact with a diverse range of people - from clients seeking care to fellow team members. Ready to be the smiling face that brightens someone's day? Join us as an Engaging Front Desk Scheduler at ACP and be a part of something truly special. Apply now and let's create positive experiences together Responsibilities: Greet and assist clients in person and over the phone. Support providers, staff, visitors, and clients
  • Answer all phone calls in a professional and courteous manner
  • Maintain confidentiality of all providers, staff, and client information
  • Schedule appointments between providers and clients
  • Collect payments (co-pay)
Requirements:
  • High School Education
  • Basic medical terminology training and keyboarding skills
  • Previous clerical experience in a medical or clinic setting
  • Good communication and customer service skills
  • Good prioritization skills, data entry skills, dependable, and team player
  • Flexible with assignments and able to perform a wide variety of front desk functions
  • Good multi-tasking and critical thinking skills
  • Outstanding interpersonal and communication skills
  • Preferred Qualifications:
  • Online scheduling and EMR experience
  • Proven ability to accurately schedule appointments and interpret provider orders
Benefits:
  • Nice Healthcare Service (free chat, video, and home healthcare visits)
  • Paid Time Off
  • Health insurance (Medica)
  • Dental insurance (Delta Dental)
  • Vision insurance (EyeMed)
  • ACP provided Life insurance.
  • 401K Retirement: ACP automatically contributes regardless of employee contribution
Associated Clinic of Psychology (ACP) strives to be the provider and employer of choice for behavioral health care services in the Twin Cities Metro. ACP provides the right care in the right place at the right time to people in all circumstances. Since 1980 behavioral health
care professionals have started their careers here, and they stay because we believe in personal and professional development and providing growth opportunities for those that seek them. Help us to be more caring, more efficient, more effective, and more helpful to the people and communities we serve. ACP is an AA/EOE employer.
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