Medical Front Desk Receptionist

3 weeks ago


Brooklyn, United States New York Cancer & Blood Specialists Full time

**Medical Front Desk Receptionist**
**Brooklyn, NY**

**New York Cancer & Blood Specialists (NYCBS),** a prominent and respected Oncology/Hematology group, is seeking a **Medical Front Desk Receptionist** to join a well-established and growing pure sub-specialty practice with academic affiliation. Clinics from Southampton to NYC. Practice manages a freestanding outpatient 7-day-per-week Cancer Center with extensive chemotherapy administration, Radiation Oncology, Pharmacy, and Research department.

**In this role, you will**:

- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.

**We require**:

- ** High School diploma with at least 1 year of experience.**:

- Bachelor’s Degree preferred.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Typing and computer skills an asset.
- Strong customer service skills.
- _ Previous experience an asset._

**Salary up to $24/hr and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.**

New York Cancer and Blood Specialists is an Equal Opportunity Employer

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