Chief of Staff

** We request that this professional be onsite at our offices on 333 Bush Street, San Francisco, whenever Hubert is at the office, which is typically at least three days per week (Mon, Tue, and Thursday). 

We are searching for a passionate, and agile Chief of Staff & Executive Assistant to join Productboard, supporting our Founder and CEO, Hubert Palan, and his executive team. In this role, you’ll help build, refine, and enable best-in-class leadership support. You’ll be responsible for a variety of initiatives in support of our CEO's day-to-day business dealings. We’re looking for a positive, empathetic, and optimistic person, who is a decisive problem solver, an organized project manager with a “get it done” attitude, and someone who will thrive in a fast-paced, sometimes ambiguous environment. 

On a typical day, you will...

• Manage a lively and constantly evolving calendar
• Keeping executive staff meeting minutes and agendas
• Act as gatekeeper, time advocate, and liaison creating efficiency and balance for your leaders’ schedule
• Coordinate internal and external meetings including but not limited to team meetings, off-site, one-on-ones, speaking engagements, and personal engagements
• Working closely with our CEO, helping drive cross-functional projects and associated timelines.
• Working with the executive team to facilitate the deliverables on key executive staff projects.
• Manage the tracking and progress of quarterly OKRs
• Offer coordination support for any candidate interviews as needed
• Book all domestic and international travel, taking into account costs, and proper documentation for any international travel using Navan or airlines directly (for both professional and personal travel)
• Handle multiple requests for the Executive’s time, utilizing strong judgment in prioritizing requests
• Format documents and presentations
• Run personal projects and errands for our CEO, as needed.
• Be a culture-contributor: highlight, and celebrate important team cultural/career moments such as birthdays and work anniversaries for our Executive team as well as special personal life celebrations
• Adapt to a fast-paced, constantly evolving environment

About you

• BA/BS or equivalent experience
• 5+ years of experience as an Executive Assistant, supporting senior executives
• Previous experience functioning in a Chief of Staff role is essential
• The ability to build strong relationships and a personal network throughout the company (both in-person and remotely)
• Excellent calendar management skills, including the coordination of sophisticated meetings
• Skillful execution of administrative activities, organization, and process
• Adaptable and able to work with limited information and ambiguity
• Strong self-starter that can take a task and run with it with limited supervision from the executive
• A proactive approach to problem-solving, helping to anticipate problems and/or needs
• Able to maintain high levels of confidentiality
• Creative problem solver able to think in an unexpected way
• Availability to perform job duties outside of normal business hours when vital (weekends/evenings)
• Very strong communication and social skills
• Solid understanding or ability to very quickly learn G Suite, Slack, Notion, Zoom, and Navan

Our Tech Stack

• G-Suite
• Zoom
• Airbase
• Slack
• Notion
• Navan

What’s in it for you?

• Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.
• Your customers are going to be the best product teams and minds out there. You will have the opportunity to learn from and advance the work of the best of the best in your field.
• Be a part of a growing and innovative, mission-driven company, with the opportunity to shape the future of our product and customer experience, and to define an entire new market category.
• Collaborate with a talented and passionate team, dedicated to making products that matter, together.

You can look forward to the following benefits:

• Competitive compensation, stock options, company 401k
• A budget for your professional development and ongoing learning
• Flexible PTO and paid sick days
• Life insurance and disability coverage
• Carrot Fertility Benefits
• 1 Volunteer Day per year for you to help causes close to your heart
• 8 weeks of Paternity leave and 12 weeks of Maternity leave
• Mental Wellness Program to support your well-being and self-care
• Company contribution to gym and wellness memberships
• Commuter benefits
• Company contribution and access to best-in-class health benefits and your own Soulmio membership

About Productboard

Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight.

That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 6,000 companies, including Microsoft, Zoom, Salesforce, and Cartier, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Prague, Vancouver, London, Dublin, and Brno, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

We are very well funded and financially stable Series D company, with a validated product market fit and a massive future market opportunity.

• Join at the golden startup age — established stability with large space for innovation and individual impact
• You’ll enjoy an exciting team atmosphere, building a whole new category of software
• You can help change the way that products are built all over the world
• We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
• We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
• We are recognized as a leading tech startup in our category, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on, and are regularly recognized for our company culture

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

• People feel empowered, supported, and included
• Trust and transparency are built into the way we work
• Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures.

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

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