Technical Support Engineer
4 weeks ago
· Actively participate in technical support call center and utilize Salesforce for customer interaction
· Provide best in class technical support for Danfoss Cooling Product Line
· Conduct internal and external presentations to increase knowledge of products and applications. Includes in-person and remote training courses and web videos
· Develop and maintain technical tools to support customers (documents, videos, etc)
· Continue to build competencies by attending trainings, conducting research, and remaining motivated to become a product and application expert
· Periodic site and customer visits to support customer applications as well as the internal sales team technically
· Become proficient in troubleshooting complex refrigeration and AC systems
Job Responsibilities· Strong coordination and communication skills
· Ability to help advance market share against strong competition
· Ability to balance high demands inherent with multiple customers while managing projects and technical discussions
· Entrepreneurial as well as strong initiative and ability to lead/drive process improvements
· Willing and able to travel regionally and internationally (approximately 5-15% travel required)
· Potential, periodic after-hours emergency phone support (via phone)
· Bachelor in Engineering (Mechanical or Electrical) or Engineering Technology with preference in Mechanical, Refrigeration, or HVAC
· Strong interest in learning HVAC/Refrigeration. Preferred experience with refrigeration and AC systems
· Experience with MS Office required
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Technical Support Engineer
1 week ago
Baltimore, United States Danfoss LLC Full timeTechnical Support Engineer Requisition ID: 38918 Job Location(s): Baltimore, MD, US Job Description · Actively participate in technical support call center and utilize Salesforce for customer interaction · Provide best in class technical support for Danfoss Cooling Product Line · Conduct internal and external presentations to increase knowledge of...
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Technical Support Engineer
4 weeks ago
Baltimore, United States Danfoss LLC Full timeTechnical Support Engineer Requisition ID: 38918 Job Location(s): Baltimore, MD, US **Job Description** Actively participate in technical support call center and utilize Salesforce for customer interaction Provide best in class technical support for Danfoss Cooling Product Line Conduct internal and external presentations to increase knowledge of products...
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Technical Support Engineer
4 weeks ago
Baltimore, United States Danfoss LLC Full timeTechnical Support Engineer Requisition ID: 38918 Job Location(s): Baltimore, MD, US Job Description · Actively participate in technical support call center and utilize Salesforce for customer interaction · Provide best in class technical support for Danfoss Cooling Product Line · Conduct internal and external presentations to increase knowledge of...
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Baltimore, United States Danfoss LLC Full timeJob Description •Actively participate in technical support call center and utilize Salesforce for customer interaction •Provide best in class technical support for Danfoss Cooling Product Line •Conduct internal and external presentations to increase knowledge of products and applications. Includes in-person and remote training courses and web videos...
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Technical Support Engineer
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Baltimore, Maryland, United States Danfoss Full timeJob Description· Actively participate in technical support call center and utilize Salesforce for customer interaction· Provide best in class technical support for Danfoss Cooling Product Line· Conduct internal and external presentations to increase knowledge of products and applications. Includes in-person and remote training courses and web videos·...
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Baltimore, United States Danfoss Full timeJob Description · Actively participate in technical support call center and utilize Salesforce for customer interaction · Provide best in class technical support for Danfoss Cooling Product Line · Conduct internal and external presentations to increase knowledge of products and applications. Includes in-person and remote training courses and web...
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Baltimore, Maryland, United States Danfoss Full timeJob Description· Actively participate in technical support call center and utilize Salesforce for customer interaction· Provide best in class technical support for Danfoss Cooling Product Line· Conduct internal and external presentations to increase knowledge of products and applications. Includes in-person and remote training courses and web videos·...
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