Community Engagement Landowner Liaison

1 month ago

Bloomington, United States EDF Renewables North America Full time
Scope of Position

EDF Renewables North America is a market-leading independent power producer and service provider with over 35 years of experience. We deliver grid-scale power: wind (onshore and offshore), solar photovoltaic, and storage projects; distribution-scale power: solar and storage; asset optimization: technical, operational, and commercial expertise to maximize the performance of generating projects, and onsite solutions, through the Company’s PowerFlex affiliate, offering a full suite of onsite energy solutions for commercial and industrial customers: solar, storage, EV charging, energy management systems, and microgrids.

 

This position is directly responsible for carrying out the functions of the Landowner Service Team to support the development and operational projects of EDFR. The Community Engagement Landowner Liaison serves internal and external customers by utilizing problem solving and investigative skills in a wide variety of technologies to provide information and resolve service problems. The Community Engagement Landowner Liaison must quickly assess and analyze complex and challenging issues and communicate information and actions needed in a timely and responsive manner. This role will serve as a primary point of contact for landowners by fielding incoming helpline phone calls and emails to address various issues such as payment inquiries, change of address requests, and change of ownership requests while maintaining landowner accounts by recording inquiry information. This role is not limited to following a scripted response, but instead requires the ability to think analytically while applying problem-solving and investigative skills to address each unique situation. The Community Engagement Landowner Liaison plays a vital liaison role in maintaining strong relationships between landowners and EDFR internal departments while supporting the successful development & operation of EDFR's renewable energy projects.

 

Responsibilities
  • Provides general service inquiry and process support to Landowners, Landowner and CommunityEngagement team, Regional Development staff, and the Asset Optimization Group (A/O) including, but not limitedto handling inquiries via the Landowner Helpline (phone/email), fielding requests for landowner information tomaintain landowner records, coordination of process flow between service partners, etc.
  • Assists with Community Engagement projects, such as annual administrative projects (Landowner InfoUpdate Campaign), CE communication or event efforts.
  • Maintains a high degree of knowledge related to the overall activities within the US Regional Offices andCorporate Development.
  • Other duties as assigned.

 

Physical Requirements: Requires ability to sit at a desk and work on a computer for prolonged periods, handle light administrative taskssuch as stuffing envelopes, lifting (no more than 20 pounds) boxes for shipping/receiving.

 

Working Conditions:95% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 5% of time is spent outside of the office traveling to EDF offices, project sites, and the corporate office, in addition to attending various conferences and meetings.

 

 

Qualifications

Education/Experience:

  • Bachelor’s degree or related experience preferred.
  • Minimum of two years of experience providing escalated/advocate level customer servicesupport.
  • Experience in a renewable-energy or related energy organization/association is a plus.

Skills/Knowledge/Abilities:

  • Microsoft Office and Teams (SAP & Salesforce a plus)• Completed Microsoft365 Proficiency Testing, Type 50+ words per minute• Excellent verbal and written communication skills.• Able to demonstrate experience working in a fast-paced environment that requires effectivemanagement of multiple priorities while maintaining attention to detail.• Able to quickly analyze complex issues and communicate information and actions needed in a timelymanner.• Knowledge of or ability to learn software, services, or other areas of customer service specialization.• Able to demonstrate strong work habits, including but not limited to good attendance.• Able to demonstrate experience dealing successfully with peers, management, and unaffiliated thirdparties.• Able to work both independently and collaboratively within a team-oriented environment.

 

Pay Range: $27.00 - $46.00 Hourly

In addition, EDF Renewables offers best-in-class employment incentives, including:

  • Competitive Bonus incentives: This position is eligible for our annual bonus program
  • Comprehensive Health Benefits: EDF Renewables USA provides low-cost health & wellness premium coverage for employees and their eligible dependents
  • Rewarding 401k Package: EDF Renewables provides a generous contribution with immediate vesting

We are also proud to offer:

  • Favorable time off programs, including paid parental leave
  • Rewarding Learning & Development Opportunities
  • Supportive Mentorship & Buddy Programs

Be a part of an innovative and collaborative team environment that fosters our goal of Delivering renewable solutions to lead the transition to a sustainable energy future.

  • Community Engagement Landowner Liaison

    1 month ago

    Bloomington, United States EDF Renewables North America Full time

    Scope of Position EDF Renewables North America is a market-leading independent power producer and service provider with over 35 years of experience. We deliver grid-scale power: wind (onshore and offshore), solar photovoltaic, and storage projects; distribution-scale power: solar and storage; asset optimization: technical, operational, and commercial...

  • Director of Community Engagement

    4 weeks ago

    Bloomington, Indiana, United States Brickyard Healthcare Full time

    Director of Community EngagementWe are seeking a highly motivated and organized individual to lead our community engagement efforts. As our Director of Community Engagement, you will be responsible for developing and implementing programs that promote socialization, recreation, and overall well-being among our residents.Key Responsibilities:Conduct...

  • Executive Liaison

    2 weeks ago

    Bloomington, Illinois, United States Appian Corporation Full time

    Job Title: Executive LiaisonAt Appian Corporation, we're seeking a highly skilled Executive Liaison to join our team. As an Executive Liaison, you will be responsible for providing bespoke, high-touch support to top-quality leads, connecting them with our Account Teams, and ensuring a seamless experience for both parties.Key Responsibilities:Engage with...

  • Communications Manager

    3 weeks ago

    Bloomington, Illinois, United States Tysons Community Alliance Full time

    Job Title: Communications ManagerAbout the Role:The Communications Manager will play a critical role in advancing the mission of the Tysons Community Alliance by developing and implementing effective marketing and communications strategies. This includes managing the organization's digital presence, creating engaging content, and building relationships with...

  • Communications Director

    3 weeks ago

    Bloomington, Illinois, United States Tysons Community Alliance Full time

    About UsTysons Community Alliance (TCA) is a non-profit organization dedicated to transforming Tysons, VA into a vibrant and inclusive urban center. We strive to create a thriving community where all individuals can succeed.Job SummaryThe Communications Manager plays a critical role in advancing the mission of the Tysons Community Alliance by managing the...

  • Land Acquisition Specialist

    2 weeks ago

    Bloomington, United States System One Full time

    Job Title: Senior LandmanWe are seeking a highly skilled Senior Landman to support our client's project development activities in the state of Indiana. This position will play a crucial role in site identification, research, landowner outreach, and contract negotiations, facilitating the development of storage, solar, and other projects.Key...

  • Communications Assistant

    3 weeks ago

    Bloomington, Illinois, United States Fairfax County Government Full time

    Job AnnouncementSeeking a highly skilled and motivated individual to join our team as a Communications Staff Aide in the office of Fairfax County Dranesville District Supervisor James. N. Bierman, Jr.Key Responsibilities:Develop and implement a comprehensive communications strategy to engage with the community and promote the district's initiatives.Manage...

  • Marketing Liaison

    3 weeks ago

    Bloomington, United States Arcadia Care Bloomington Full time

    Marketing Liaison Job DescriptionArcadia Care Bloomington is seeking a skilled Marketing Liaison to develop and implement our facility's marketing and public relations programs.Key Responsibilities:Plan, develop, and direct marketing programs to maintain and increase our census and provide the community with information about our facility, its programs,...

  • Marketing Liaison

    1 week ago

    Bloomington, Illinois, United States Arcadia Care Full time

    {"title": "Marketing Liaison", "description": "Job SummaryThe Marketing Liaison position at Arcadia Care is responsible for developing, coordinating, and directing the facility\u2019s marketing and public relations programs and services. This role requires a highly effective communicator with a strong understanding of healthcare marketing and public...

  • Communications Assistant

    2 weeks ago

    Bloomington, Illinois, United States Fairfax County Government Full time

    Job AnnouncementSeeking a highly skilled and motivated individual to join our team as a Communications Staff Aide in the office of Fairfax County Dranesville District Supervisor James. N. Bierman, Jr.Job SummaryThis position is responsible for a portfolio that includes communications, community outreach, and casework. The successful candidate will work...

  • Communications Staff Assistant

    3 weeks ago

    Bloomington, Illinois, United States Fairfax County Government Full time

    Job AnnouncementSeeking a highly skilled and motivated individual to join the Fairfax County Government team as a Communications Staff Aide. This position will provide support to the Dranesville District Supervisor's office, focusing on communications, community outreach, and casework.Key Responsibilities:Produce a weekly events newsletter in coordination...

  • Customer Service Liaison

    1 month ago

    Bloomington, Indiana, United States Sun Technologies Full time

    Job Title: Customer Service LiaisonJob Summary: We are seeking a highly skilled Customer Service Liaison to join our team at Sun Technologies. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Handling customer inquiries and...

  • Real Estate Intern

    3 weeks ago

    Bloomington, United States National Grid Renewables Full time

    REAL ESTATE INTERN WHO ARE WE?  National Grid Renewables, which includes the renewables development company formerly known as Geronimo Energy, is a leading North American renewable energy company based in Minneapolis, Minnesota, with satellite offices located in the regions where it develops, constructs, and operates renewable energy projects. As a...

  • Intelligence Liaison Specialist

    4 weeks ago

    Bloomington, Illinois, United States Peraton Full time

    Job SummaryWe are seeking a highly skilled and experienced Intelligence Liaison Specialist to join our team at Peraton. As a key member of our operations team, you will be responsible for providing critical support to our customers in the Intelligence Community.ResponsibilitiesAs an Intelligence Liaison Specialist, you will be responsible for:Collaborating...

  • Intelligence Liaison Specialist

    2 weeks ago

    Bloomington, Illinois, United States Peraton Full time

    Job SummaryWe are seeking a highly skilled and experienced Intelligence Liaison Specialist to join our team at Peraton. As a key member of our operations team, you will be responsible for providing critical support to our customers in the Intelligence Community.ResponsibilitiesAs an Intelligence Liaison Specialist, you will be responsible for:Liaising with...

  • Marketing Liaison

    2 weeks ago

    Bloomington, United States Arcadia Care Full time

    The primary purpose of the Marketing Liaison position is to develop, coordinate, direct, and administer our facility's marketing and public relations programs and services. Essential Duties: • Plan, develop, organize, implement, track, evaluate, and direct the facility's marketing programs to maintain and increase our census and to provide the community...

  • Acquisition Liaison Sr. Consultant

    1 week ago

    Bloomington, Illinois, United States Guidehouse Full time

    About the RoleGuidehouse is seeking a highly skilled Acquisition Liaison Sr. Consultant to join our team. As a key member of our acquisition team, you will be responsible for managing federal customer acquisitions, ensuring effective communication, collaboration, and alignment throughout the acquisition process.Key ResponsibilitiesManage federal customer...

  • Patient Care Liaison Representative

    4 weeks ago

    Bloomington, Illinois, United States OSF HealthCare Full time

    Job SummaryWe are seeking a Patient Care Liaison to join our team at OSF HealthCare.**Key Responsibilities:*** Greet and communicate with patients, family members, and visitors to provide information and assistance during their stay* Assist with registration and transfer of patients, as well as assemble and maintain patient charts* Complete documentation in...

  • Communications and Marketing Specialist

    3 weeks ago

    Bloomington, United States Indiana University Full time

    Job SummaryThe Communications and Marketing Specialist plays a vital role in assisting the Undergraduate Education Marketing and Communications Manager in conceptualizing, developing, and executing marketing and communications strategies for Undergraduate Education units.Key ResponsibilitiesDevelops and implements marketing strategies to promote services,...

  • Acquisition Liaison Senior Consultant

    6 days ago

    Bloomington, Illinois, United States Guidehouse Full time

    Job Title: Acquisition Liaison Senior ConsultantGuidehouse is seeking a highly skilled Acquisition Liaison Senior Consultant to join our team. As a key member of our acquisition team, you will play a critical role in managing federal customer acquisitions and ensuring effective communication, collaboration, and alignment throughout the acquisition...