Senior Product Designer

4 weeks ago

Mexico City, United States Zillow Full time
About the teamThe Zillow Experience Design (ZxD) team is a fast-paced, collaborative, and driven product design team. We're a tight-knit, fun-loving, and upbeat group. Meet us and learn more at ***/careers/design

We are a multidisciplinary team. Our roles include product design, content design, experience research, design systems, and design operations. We build useful, usable, and innovative experiences for Zillow customers. These experiences live across web, mobile, and internal software platforms. Our team cares deeply about solving problems for real people - customers, co-workers, and everyone else. We seek to make everything a little better than we found it.

El equipo de Zillow Experience Design (ZxD) es un equipo de diseño de producto dinámico, colaborativo y motivado. Somos un grupo unido, divertido y optimista. Conócenos y aprende más en ***/careers/design

Somos un equipo multidisciplinar. Nuestras funciones incluyen el diseño de productos, el diseño de contenidos, la investigación de experiencias, los sistemas de diseño y las operaciones de diseño. Construimos experiencias útiles, usables e innovadoras para los clientes de Zillow. Estas experiencias se desarrollan en plataformas web, móviles y de software interno. Nuestro equipo se preocupa profundamente por resolver problemas para personas reales: clientes, compañeros de trabajo y todos los demás. Buscamos hacer todo un poco mejor de lo que lo encontramos.About the role

As a Senior Product Designer, you're responsible for understanding customer needs, developing ideas and direction, and working with product teams to deliver outstanding customer experiences. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.

Responsibilities

Design digital experiences for web, iOS, Android, and operator platforms

Work closely with Product Managers, Researchers, Content Designers, and Engineers

Actively participate in engineering discussions with Software Development Engineers and other stakeholders to understand business needs and translate them into technical requirements.

Propose, test, and evaluate ideas that improve Zillow customer experiences

Lead design activities like journey mapping, co-design sessions, prototyping, design critique, and user testing

Present design work and regularly engage with partners for feedback

Advocate for customer needs throughout the design process

Lead projects independently and deliver high-quality work on time

Contribute, learn, grow, and have fun

Como Diseñador de Producto Senior, eres responsable de entender las necesidades del cliente, desarrollar ideas y dirección, y trabajar con los equipos de producto para ofrecer experiencias de cliente excepcionales. Nuestra misión es hacer de Zillow el lugar más querido para descubrir, comprar, vender o alquilar una casa.

Responsabilidades

Diseñar experiencias digitales para web, iOS, Android y plataformas de operador

Trabajar en estrecha colaboración con los gerentes de producto, investigadores, diseñadores de contenido e ingenieros

Participar activamente en discusiones de ingeniería con Ingenieros de Desarrollo de Software y otras partes interesadas para entender las necesidades del negocio y traducirlas en requisitos técnicos.

Proponer, probar y evaluar ideas que mejoren las experiencias de los clientes de Zillow.

Dirigir actividades de diseño como mapeo de viajes, sesiones de co-diseño, creación de prototipos, crítica de diseño y pruebas de usuario.

Presentar el trabajo de diseño y comprometerse regularmente con los socios para obtener comentarios

Defender las necesidades del cliente en todo el proceso de diseño

Dirigir proyectos de forma independiente y entregar trabajo de alta calidad a tiempo

Contribuir, aprender, crecer y divertirse

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.Who you are

Strong communication and collaboration skills

5-7 years as a Product Designer, User Experience Designer, or similar role

Experience working reliably with diverse, cross-functional teams

Experience identifying customer insights through user research and discovery activities

Experience developing design strategies that address customer and business problems

Experience crafting products and services using human-centered design principles

Experience shipping products that get meaningful results for customers and businesses

Experience making effective decisions and managing design project work

Examples of high-quality interaction and visual design work in a design portfolio

Examples of critical thinking, creativity, and risk-taking in design projects

Expertise with Figma, Sketch, Adobe XD, or similar design and prototyping tools

Please submit a portfolio and resume with your application

Gran capacidad de comunicación y colaboración

5-7 años como Diseñador de Producto, Diseñador de Experiencia de Usuario, o puesto similar

Experiencia trabajando de forma fiable con equipos diversos e interfuncionales

Experiencia en la identificación de ideas de los clientes a través de la investigación de usuarios y actividades de descubrimiento

Experiencia en el desarrollo de estrategias de diseño que aborden los problemas de los clientes y las empresas

Experiencia en la creación de productos y servicios utilizando principios de diseño centrados en el ser humano

Experiencia en el lanzamiento de productos que obtienen resultados significativos para clientes y empresas.

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