Assistant Restaurant Manager

1 week ago

Clemmons, United States Dunkin' Full time

We are look for Assistant Restaurant Managers to help lead our Dunkin' team

The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.

Responsibilities:

Team Environment:

  • Assist to recruit, hire, onboard and develop employees

  • Communicate job expectations to employees

  • Hold team members accountable for their behavior and performance, addressing concerns promptly

  • Support the development of team members

Operational Excellence:

  • Create and maintain a guest first culture in the restaurant

  • Ensure all shifts are appropriately staffed to achieve guest service goals

  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws

  • Ensure Brand standards, recipes and systems are executed

  • Help prepare and complete action plans; implement production, productivity, quality and guest service standards

  • Review guest feedback and restaurant assessment results and implement action plans to drive system improvements

Profitability:

  • Control costs to help maximize profitability

  • Execute all in-restaurant marketing promotions in a timely manner

  • Execute new product roll-outs including team training, marketing and sampling

  • Drive sales goals and track results

Skills and Qualifications:

  • Fluent in English

  • Restaurant, retail, or supervisory experience

  • Basic computer skills

  • At least 18 years of age (where applicable)

  • Basic writing skills

  • High School diploma, or equivalent

  • Proficent in math and financial management

Competencies:

Great Focus:

• Understands and exceeds guest expectations, needs and requirements

• Displays a sense of urgency with guests

• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

• Resolves guest concerns by following Brand recommended guest recovery process

Passion for:

• Sets and maintains high standards for self and others, acts as a role model

• Consistently meets or exceeds goals

• Contributes to the overall team performance; understands how his/her role relates to others

• Sets, prioritizes and maintains focus on important activities

• Reads and interprets reports to establish goals and deliver results

• Seeks ideas and best practices from other individuals, teams, and networks and applies them

Problem Solving and Decision Making:

• Identifies and resolves issues and problems

• Uses information at hand to make decisions and solve problems; includes others when necessary

• Identifies root cause of a problem and implements a solution to prevent from recurring

• Empowers others to make decisions and resolve issues

Interpersonal Relationships & Influence:

• Develops and maintains relationships with team members

• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

• Encourages collaboration and teamwork

• Leads others; negotiates and takes effective action

Building Effective Teams:

• Identifies and communicates team goals

• Monitors progress, measures results and holds others

• Creates strong morale and engagement within the team

• Accepts responsibilities for personal and team commitments

• Recognizes and rewards employee’s strengths, accomplishments and development

• Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Conflict Management:

• Seeks to understand conflict through active listening

• Recognizes conflicts as an opportunity to learn and improve

• Resolves situations using facts involved, ensuring consistency with policies and procedures

• Escalates issues as appropriate

• Developing Direct Reports and Others

• Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills

• Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly

• Provides challenging assignments for the purpose of developing others

• Uses coaching and feedback opportunities to improve performance

• Identifies training needs and supports resources for development opportunities

Developing Direct Reports and Others:

• Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills

• Regularly discusses progress towards goals, reviews performance and adjusts development plans

• Provides challenging assignments for the purpose of developing others

• Uses coaching and feedback opportunities to improve performance

• Identifies training needs and supports resources for development opportunities

Business and Financial Acumen:

• Understands guest and competition; translates and applies own expertise to address business opportunities

• Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change

• Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals

• Understands, analyzes and communicates the key performance/profit levers and manages to these measures

2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC.

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

  • Assistant Manager

    5 days ago

    Clemmons, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a natural-born leader to join our team as an Assistant Manager. If you're the type of person who takes charge and gets things done, we want to hear from you. As an Assistant Manager, you'll be responsible for leading a team of talented individuals and ensuring that our customers receive the best possible service. You'll need to...

  • Assistant Manager

    5 days ago

    Clemmons, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a natural-born leader to join our team as an Assistant Manager. If you're the type of person who takes charge and gets things done, we want to hear from you. As an Assistant Manager, you'll be responsible for ensuring that our customers receive exceptional service and that our team is running smoothly. You'll need to have strong...

  • Customer Service Team Member>

    3 months ago

    Clemmons, United States McDonald's Full time

    McDonald's - 2470 LEWISVILLE CLEMMONS RD [Crew Member / Restaurant Associate] As a Service Team Member at McDonald's, you'll: Greet customers with a smile; Take accurate food order; Prepare all of McDonald's World Famous food; Partner with other Crew and Managers to meet target goals during your shift; Ensure restaurant cleanliness and all items are well...

  • NTB & Mavis Tires & Brakes at Discount Prices - Automotive Assistants & Service Managers

    1 month ago

    Clemmons, United States Mavis Tire Supply Full time

    NTB & Mavis Tires & Brakes at Discount Prices - Automotive Assistants & Service ManagersNTB is proud to join Mavis Tires Family. We're looking for full-time Automotive Assistants and Service Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the Winston Salem, NC area. With over 2,000 retail...

  • Maintenance Technician

    3 weeks ago

    Clemmons, North Carolina, United States McDonald's Full time

    About the JobWe are seeking a highly motivated and detail-oriented Maintenance Person to join our team at McDonald's. As a key member of our maintenance team, you will play a critical role in ensuring the cleanliness and upkeep of our restaurant facilities.ResponsibilitiesPerform daily cleaning and maintenance tasks to maintain a clean and safe environment...

  • Automotive Assistant

    3 days ago

    Clemmons, North Carolina, United States Mavis Tire Supply Full time

    About Mavis Tires & BrakesMavis Tires & Brakes is a leading provider of automotive services and tire sales. We are committed to delivering exceptional customer service and providing high-quality products.Job DescriptionWe are seeking a highly motivated and experienced Automotive Assistant/Service Manager to join our team. The successful candidate will be...

  • Senior Administrative Assistant

    3 days ago

    Clemmons, North Carolina, United States County Reinsurance Ltd Full time

    Job Title: Senior Administrative AssistantJob Summary:The Senior Administrative Assistant will provide high-level administrative support to the Claims team, ensuring efficient and effective office operations. This role will oversee daily office activities, manage office resources, and provide exceptional customer service to clients.Key...

  • Administrative Assistant

    4 weeks ago

    Clemmons, North Carolina, United States OPTIMAL HEALTH CHIROPRACTIC PLLC Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our team at OPTIMAL HEALTH CHIROPRACTIC PLLC as a Chiropractic Office Assistant/Receptionist. This is a full-time position that requires a team-oriented, multi-tasking, and energetic individual who can handle all aspects of the office.Key Responsibilities:Provide...

  • Senior Administrative Assistant

    6 days ago

    clemmons, United States County Reinsurance, Limited Full time

    Position Overview:  The Senior Administrative Assistant is responsible for overseeing the daily operations of the office, ensuring efficient administrative support, and managing office resources.ESSENTIAL FUNCTIONS and RESPONSIBILITIE·        Prepare, review, and distribute documents, reports, and presentations.·        Oversee daily...

  • Senior Administrative Assistant

    7 days ago

    Clemmons, United States County Reinsurance, Limited Full time

    Position Overview:  The Senior Administrative Assistant is responsible for overseeing the daily operations of the office, ensuring efficient administrative support, and managing office resources.ESSENTIAL FUNCTIONS and RESPONSIBILITIE·        Prepare, review, and distribute documents, reports, and presentations.·        Oversee daily...

  • General Manager

    5 months ago

    Clemmons, United States Wendy's Full time

    Why Wendy's The General Manager will help to support the company by maintaining an outstanding work environment by providing leadership, direction, training, and development for Assistant Managers, Shift Managers and Team Members. What you can expect A culture of respect and an environment full of fun. We put people first and that includes our...

  • Caregiver - Assisted Living

    4 months ago

    Clemmons, United States Cadence at Clemmons Full time

    Job DescriptionJob DescriptionPeople taking care of people, that's who we are and what we do at Cogir Senior Living!What to expect...Cogir Senior Living (formerly Cadence Living) is hiring caring, compassionate, and empathetic Caregivers to join the team in our beautiful retirement community Cadence Clemmons.Our Care Partners (Caregivers) provide direct...

  • Certified Medical Office Assistant

    3 weeks ago

    Clemmons, North Carolina, United States Novant Health Full time

    Job SummaryNovant Health is seeking a skilled Certified Medical Assistant to provide administrative and clinical support to our healthcare team. As a key member of our staff, you will play a vital role in ensuring the delivery of exceptional patient care and service.Key ResponsibilitiesCoordinate and assist healthcare providers to ensure safe and effective...

  • Automotive Service Manager

    2 weeks ago

    Clemmons, North Carolina, United States Mavis Tire Supply Full time

    About the PositionMavis Tire Supply is seeking highly skilled and motivated individuals to fill the roles of Automotive Assistants and Service Managers at our state-of-the-art automotive service and retail tire sales centers in the Winston Salem, NC area.ResponsibilitiesAssist customers with tire selections and under-car repair servicesResponsible for...

  • Early Childhood Education Assistant

    2 weeks ago

    Clemmons, North Carolina, United States YMCA of Northwest North Carolina Full time

    Job DetailsJob Location: Jerry Long Family YMCA - Clemmons, NCPosition Type: Part TimeSalary Range: $11.00 HourlyJob Shift: MorningJob DescriptionUnder the direction of the Preschool Lead Teacher, the Preschool Assistant Teacher will assist in implementing all classroom activities and lesson plans. The Preschool Assistant Teacher assumes shared...

  • Delivery Driver

    4 months ago

    Clemmons, United States Papa John's - Codeco Full time

    Job DescriptionJob DescriptionDelivery DriverThe Delivery Driver checks all products for accuracy against quality standards and delivers products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations...

  • Medical Assistant

    3 days ago

    Clemmons, North Carolina, United States Novant Health Full time

    Job SummaryNovant Health is seeking a Certified Medical Assistant to provide clinical and administrative support to our healthcare team. As a Medical Assistant, you will play a vital role in ensuring the delivery of high-quality patient care and services. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to...

  • Certified Medication Tech

    4 months ago

    Clemmons, United States Cadence at Clemmons Full time

    Job DescriptionJob DescriptionPeople taking care of people, that's who we are and what we do at Cogir Senior Living!What to expect...Cogir Senior Living (formerly Cadence Living) is hiring caring, empathetic, and diligent Medication Care Partners (Certified Med Techs) to join the team in our beautiful retirement community Cadence Clemmons.Our Medication...

  • Food delivery driver

    3 months ago

    Clemmons, United States DoorDash Full time

    Do you have a car, scooter or motorcycle? Do you know Clemmons, NC like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will deliver...

  • Cashier/Service Representative

    1 week ago

    Clemmons, North Carolina, United States Taco Bell Full time

    About the RoleWe are seeking a friendly and helpful individual to join our team as a Cashier/Service Representative. As a key member of our restaurant team, you will play a vital role in ensuring guest satisfaction and providing a positive dining experience.Key ResponsibilitiesGreet and engage guests in a friendly and welcoming manner.Accurately process...