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Assistant Director of Development Operations

2 months ago

Boone, United States National Collegiate Athletic Association Full time
Details

Posted: 24-Aug-24

Location: Boone, North Carolina

Type: Full-time

Salary: Commensurate with experience

Categories:

Operations

Operations - Development

Sector:

Collegiate Sports

Required Education:

4 Year Degree

This position oversees pledge processing which includes posting of pledges and issuance of accurate pledge reminders following policies and procedures. This position will also regularly review pledge reminder practices with development in order to streamline the process in a sustainable way. Any electronic pledge reminders sent will be reviewed and approved by this position. This position oversees the setup and maintenance of recurring credit card and bank draft charges. PCI compliance standards must be followed for credit card transactions. This position will communicate with University Advancement staff to ensure that PCI compliance standards are consistently being met. This position maintains designation funds and campaign codes in Banner Advancement as well as solicitation codes, gift classes, and premium codes. Similar to entering proper information into Paciolan so the two record keeping databases are in sync. This position is also responsible for auditing gifts and processing accurate gift receipts daily. Position will assist with Development activities to include, but not limited to, hospitality events, fundraising events, donor stewardship, creative content execution and other duties as assigned.
This position will have direct contact with donors, development staff, Foundation staff Alumni staff and others regarding donor accounts. Position must communicate and explain policies and procedures related to gifts and pledges to development staff and other university staff. Also must possess the ability to communicate effectively with donors to explain their records.
This position oversees the daily auditing, batching, and posting of gifts and pledge payments following policies and procedures. Strong attention to detail and accuracy is required in gift and pledge processing to insure donor designation instructions are followed. Additional research with donors, development staff, donor-advised funds and other third-party payment processors may be required to learn donor intent.
This position audits gift and pledge postings daily and makes corrections and adjustments as necessary. Will maintain backup documentation file for all adjustments. This position will also oversee the use of the Quickswipe keypad and iPad for authorized users who have completed PCI training.
This position needs to know and apply University Advancement Policies and Procedures for Charitable Giving and IRS rules and regulations governing charitable donations and be able to explain the policies to development officers, support staff and donors. Accuracy and attention to detail are essential to this position.
Position will provide gameday support for the MAF.

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience.

This individual needs significant knowledge of office procedures and practices, problem-

solving skills, excellent written and oral communication skills, and strong interpersonal

skills. Strong attention to detail and accuracy are essential. Individual needs strong

computer skills, and proficiency in Microsoft Word and Excel. Individual needs the ability

to learn and interpret policies and procedures, manage multiple projects and meet

deadlines. Individual also needs to be able to create new policies and procedures as

needed. Individual will also provide training in Banner Advancement to all new University

Advancement employees in addition to Paciolan.