Director of Imaging Services

1 day ago

Boone, North Carolina, United States UNC Health Appalachian Full time
About the Role

The Director of Imaging Services at UNC Health Appalachian will oversee all aspects of imaging services provided at Watauga Medical Center and Charles A. Cannon Jr. Memorial Hospital. This leadership position requires strong management skills, extensive experience in medical imaging, and a commitment to delivering high-quality patient care.

Key Responsibilities
  1. Leadership and Management
    • Provide strategic leadership for the imaging services department, ensuring alignment with UNC Health Appalachian's overall goals and objectives.
    • Manage day-to-day operations, including staffing, budgeting, and resource allocation.
    • Foster a culture of collaboration, professionalism, and continuous improvement among imaging staff.
  2. Quality Assurance and Compliance
    • Ensure compliance with regulatory standards, including those set forth by The Joint Commission, FDA, and state health departments.
    • Implement and monitor quality assurance programs to maintain high standards of patient care and image quality.
    • Collaborate with other departments to develop and implement protocols and procedures to enhance patient safety and satisfaction.
  3. Technology and Equipment Management
    • Oversee the procurement, installation, and maintenance of imaging equipment and technology.
    • Stay up-to-date on advances in medical imaging technology and recommend upgrades or replacements as necessary.
    • Coordinate with IT and biomedical engineering teams to ensure optimal performance and uptime of imaging systems.
  4. Staff Development and Training
    • Recruit, train, and mentor imaging staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
    • Conduct performance evaluations and provide ongoing feedback and coaching to staff members.
    • Support professional development opportunities for imaging staff to enhance their skills and knowledge.
  5. Patient Experience and Satisfaction
    • Monitor patient feedback and satisfaction metrics related to imaging services and implement improvements as needed.
    • Collaborate with other departments to ensure a seamless and positive experience for patients undergoing imaging procedures.
    • Address patient concerns and complaints in a timely and empathetic manner.

Compensation is commensurate with education and experience. This position is a highly compensated role. Benefits are eligible after a 60-day waiting period. Must be willing to travel between facilities in Boone, NC, and Linville, NC.

What You Need

To be successful in this role, you will need:

  • Bachelor's degree in Radiologic Technology, Healthcare Administration, or a related field.
  • Minimum of 5 years of progressive leadership experience in a medical imaging setting, with at least 3 years in a supervisory or management role.

Required Registration/License/Certification:

  • Current licensure or certification in Radiologic Technology or a related field.
  • Basic Life Support (BLS) issued by the American Heart Association is required at time of hire.

Knowledge, Skills, and Abilities:

  • In-depth knowledge of medical imaging technology, procedures, and regulatory requirements.
  • Strong leadership and management skills, with the ability to lead and motivate a diverse team.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to effectively collaborate with interdisciplinary teams and stakeholders.
  • Strong problem-solving skills and a commitment to continuous improvement.
  • Proficiency in Microsoft Office suite and other relevant software applications.

Physical Demands:

  • Must be able to stand for extended periods and lift/move heavy equipment as needed.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Good manual dexterity and hand-eye coordination for operating imaging equipment and performing procedures.
  • Visual acuity and color vision necessary for interpreting images and assessing patient conditions.

Working Conditions:

  • Work is primarily performed in a clinical setting within imaging departments and associated administrative offices.
  • May be exposed to radiation, infectious diseases, and other hazards typical of healthcare environments.
  • Regular interaction with patients, staff, and physicians in various clinical settings.
  • Flexible schedule required, including evenings, weekends, and holidays, to accommodate departmental needs and emergencies.

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