Clinical Specialist

2 months ago

Minneapolis, United States Sonova USA Inc. Full time
Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

South Central, United States

Clinical Specialist - South Central

Overview

The Field Force Professional offers sales and on-site technical support to customers in a defined area for a specific Sonova brand.

What you'll do:

Sales:

  • Identify issues that are affecting AB sales at the centers; develop and execute plans to overcome objections.
  • Plan and perform sales activities that move sales forward.
  • Demonstrate the ability to articulate and position the value of AB products, service and support programs. Demonstrate the ability to position competitive advantages.
  • Use sales planning and reporting system as directed.
  • Manage time appropriately to ensure that adequate time is spent on proactive sales activities.

Clinical:

  • Provide on-site clinical support for patient fitting and device programming at cochlear implant centers. Provide support on other clinical issues involving cochlear implants, such as candidacy criteria, assessment procedures, difficult case management including integrity testing, program building and clinical studies, seeking input from appropriate personnel at home office or other field teams to accomplish these activities.
  • Effectively train customers on the theory, features and use of AB systems by incorporating key messages and positioning as appropriate. c) Participate in the AOC program by demonstrating the ability to:
  • Troubleshoot all AB systems
  • Use AB's TeleCare program
  • Document all reports using AB's corporate issue tracking system within the required 4-day reporting guideline.
  • Support regional activity.
  • Develop a time and territory management strategy and work closely with the Regional Manager to fiscally manage the territory budget to maximize the impact in the market.
  • Accurately identify center needs and seek teams for assistance in execution as appropriate (BEA, E&T, Principal CS, etc.) to maximize impact in region.
  • Work closely with the BEA to appropriately identify volunteers and utilize the volunteer organization within the region in order to increase sales.
  • Work directly with the schools and educational programs within the region if the activities will positively affect sales.
  • Work closely with Education and Training to develop advanced training events when it meets the strategic need of the region.
  • Work directly with referral sources within the region if the activities will positively affect sales.
  • Complete all training requirements within the timeframe described by the Training Department.
  • Support the national and regional conventions/conferences that directly impact the regional objectives.
  • Other duties as required.

Travelling Requirement:more than 50%

What you bring to the team:

Education

  • AuD or Master's Degree with experience in the Hearing Health Care Industry

Work Experience

  • One to three years of clinical audiology experience with some experience with adult and pediatric patients with cochlear implants preferred.

Nice to Have

  • Sales and/or training experience is a plus.

Personal Competencies

  • Must be willing to learn and effectively implement sales techniques to increase AB market share at implant centers.
  • Familiarity with competitive technology would be helpful.
  • Familiarity with behavioral and objective procedures used to assess implant candidacy and the benefit for adults and children.

Social Competencies

  • Ability to work under pressure and meet sales goals
  • Must be flexible and adaptable

Professional Competencies

  • Knowledge of electrophysiological testing with implants (ESRT, Neural Response Measurement) preferred.
  • Experience fitting and troubleshooting patient's external equipment and software issues preferred.

Language(s)/ Level

  • English/ Proficient

IT Skills

  • Microsoft Office/Engineering Software

Further Requirements

  • Must pass the Advanced Bionics competency exam with a score = 90%.

Our offer:

  • Exciting and challenging work environment
  • Comprehensive benefits package
  • Training and development opportunities - we believe every employee deserves a development plan. Come, learn, and grow with us

Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you

We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Senior Manager, Human Resources.

Pay Ranges: $74,400/yr - $111,600/yr

Health Benefits & Perks:

  • Medical, dental and vision coverage*
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match*
  • Company paid life/ad&d insurance
    • Additional supplemental life/ad&d coverage available
  • Short/Long-Term Disability coverage (STD/LTD)
    • STD LTD Buy-ups available
  • Accident/Hospital Indemnity coverage
  • Legal/ID Theft Assistance
  • PTO & paid holidays*
  • Employee Assistance Program

*Plan rules/offerings dependent upon group Company/location.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.


Sonova USA, Inc. is proud to be an Equal Opportunity Employer (EEO/M/F/V/D). Please contact us if you'd like an alternative application method.

  • Clinic Support Specialist

    1 week ago

    Minneapolis, United States Medix Full time

    Medix is hiring for a Clinic Support Specialist (Medical Assistant, EMT, CNA or LPN) in Minneapolis! Local contract to hire with varying day shift schedules and paying $19-27/hr depending on experience. Clinic Support Specialist / Qualifications: Must have one of the following: MA diploma from an accredited program or a CMA or RMA EMT-B (MN) LPN license (MN)...

  • Clinical Respiratory Specialist

    3 days ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Position Overview: Fairview Health Services is seeking a Clinical Respiratory Specialist to become a vital part of our Respiratory Therapy team. This role is situated within a dynamic and expanding department that comprises approximately 70 dedicated professionals. As a key member of a comprehensive, integrated healthcare system, the Clinical Respiratory...

  • Clinical Quality Specialist

    1 month ago

    Minneapolis, United States GForce Life Sciences Full time

    Clinical Quality Specialist, GCP, Medical Device/PharmaceuticalsSummaryOur client, a global medical device company, has engaged GForce Life Sciences to provide a Clinical Quality Specialist (GCP). This position will report to the Associate Director, Clinical Quality. This individual will provide support and promote collaboration to ensure all systems,...

  • Clinical Quality Specialist

    1 month ago

    Minneapolis, United States GForce Life Sciences Full time

    Clinical Quality Specialist, GCP, Medical Device/PharmaceuticalsSummaryOur client, a global medical device company, has engaged GForce Life Sciences to provide a Clinical Quality Specialist (GCP). This position will report to the Associate Director, Clinical Quality. This individual will provide support and promote collaboration to ensure all systems,...

  • Clinical Medication Specialist

    7 days ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Clinical Medication Specialist Job DescriptionThe primary role of the Clinical Medication Specialist encompasses the provision of comprehensive medication oversight, clinical guidance, and advisory services within a multifaceted pharmacy environment. This position necessitates collaboration with essential stakeholders to improve patient and family education,...

  • Clinical Respiratory Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Overview:Fairview Health Services is seeking a Clinical Respiratory Specialist to become a vital part of our Respiratory Therapy team. We are offering a competitive sign-on bonus.The Respiratory Therapy department is a vibrant and expanding unit with a dedicated team of professionals. As an integral member of a comprehensive healthcare system, the Clinical...

  • Clinical Training Specialist

    1 week ago

    Minneapolis, Minnesota, United States Children's Minnesota Full time

    Become a Key Player at Children's MinnesotaWe are seeking a Clinical Education Specialist (CES) to enhance our team. The CES will leverage expertise in educational methodologies to incorporate patient safety initiatives, thereby improving nursing practices and patient outcomes.Key responsibilities encompass leadership in educational initiatives, support for...

  • Clinical Specialist

    1 day ago

    Minneapolis, Minnesota, United States University of Minnesota Physicians Full time

    Job SummaryUniversity of Minnesota Physicians is seeking a highly skilled and dedicated RN Clinic Specialist to join our team. As a key member of our healthcare team, you will provide professional and quality nursing care in our specialty clinics, working collaboratively with other healthcare professionals to deliver exceptional patient outcomes.Key...

  • RN Clinic Specialist

    4 weeks ago

    Minneapolis, Minnesota, United States University of Minnesota Physicians Full time

    Why M Physicians?Regardless of the role, we recognize that every member of our team is vital As a RN Clinic Specialist, you will work as part of a large multi-disciplinary team with responsibility providing professional and quality nursing care in our specialty clinics. This individual performs both independent and delegated tasks, which include assessment,...

  • Clinical Quality Audit Specialist

    4 days ago

    Minneapolis, United States ClinDCast LLC Full time

    Job Title: Clinical Quality Audit SpecialistWork Mode: OnsiteLocation: Minneapolis, MNResponsibilities and Requirements:3+ years of clinical EHR experienceWorking knowledge of ICD-10 codesComprehensive know

  • Medical Device Specialist

    5 days ago

    Minneapolis, Minnesota, United States Boston Scientific Full time

    About the Role:The Clinical Specialist will independently cover Intracept cases, providing training to the surgical team on the safe and effective use of the device.This individual will cover Intracept cases in the assigned territory, region, or nation, working with the surgical team to provide clinical product assistance to the surgeon.The Clinical...

  • Clinical Specialist, Cardiopulmonary Expert

    3 days ago

    Minneapolis, Minnesota, United States LivaNova Full time

    Job SummaryLivaNova is seeking a highly skilled Clinical Specialist to join our team. As a Clinical Specialist, you will play a critical role in the launch of our next generation heart lung machine and support our comprehensive suite of perfusion products.Key ResponsibilitiesProvide clinical and product education to healthcare professionals on our full...

  • Clinical Pharmacy Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Walgreens Full time

    Pharmacist Role Overview:As a Clinical Pharmacy Specialist at Walgreens, your primary responsibility will be to deliver comprehensive clinical services to patients, including immunizations and medication therapy management (MTM). This position requires you to actively engage with patients to foster a positive healthcare experience, adhere to regulatory...

  • RN Clinic Specialist

    4 weeks ago

    Minneapolis, United States University of Minnesota Physicians Full time

    Why M Physicians? Regardless of the role, we recognize that every member of our team is vital! As a RN Clinic Specialist, you will work as part of a large multi-disciplinary team with responsibility providing professional and quality nursing care in our specialty clinics. This individual performs both independent and delegated tasks, which include...

  • RN Clinic Specialist

    2 months ago

    Minneapolis, United States UMPhysicians Full time

    Why M Physicians? Regardless of the role, we recognize that every member of our team is vital! As a RN Clinic Specialist, you will work as part of a large multi-disciplinary team with responsibility providing professional and quality nursing care in our specialty clinics. This individual performs both independent and delegated tasks, which include...

  • Clinical Pharmacy Specialist

    1 week ago

    Minneapolis, Minnesota, United States Walgreens Full time

    Pharmacist Role Overview:As a Clinical Pharmacy Specialist at Walgreens, your primary focus will be on delivering essential healthcare services to patients, including immunizations and medication therapy management (MTM). You will play a crucial role in fostering patient engagement to ensure a satisfactory experience, adhering to regulatory standards, and...

  • Clinical Pharmacy Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States Walgreens Full time

    Pharmacist Role Overview:As a Clinical Pharmacy Specialist at Walgreens, your primary responsibility will be to deliver comprehensive healthcare services to patients, including immunizations and medication therapy management (MTM). You will engage with patients to foster a positive interaction, adhere to regulatory standards, and keep abreast of the latest...

  • Clinic Patient Registration Specialist

    3 weeks ago

    Minneapolis, United States Summit Orthopedics Full time

    At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excel Patient, Clinic, Registration, Specialist, Healthcare, Orthopedic

  • RN Clinic Specialist

    2 months ago

    Minneapolis, United States University of Minnesota Full time

    Why M Physicians? Regardless of the role, we recognize that every member of our team is vital! As a RN Clinic Specialist, you will work as part of a large multi-disciplinary team with responsibility providing professional and quality nursing care in our specialty clinics. This individual performs both independent and delegated tasks, which include...

  • Clinical Laboratory Specialist

    2 weeks ago

    Minneapolis, Minnesota, United States North Clinic Full time

    North Clinic has been a trusted provider of healthcare services for many years, empowering a dedicated team to deliver exceptional medical care to our patients. As an independent healthcare facility, we remain committed to enhancing the health and well-being of our communities. With diverse specialties and multiple locations, we offer a nurturing and...