Associate Manager

2 months ago

Malvern, United States Tela Bio Inc Full time

Position Title: Associate Manager - Sales Operations (Remote or Corporate based role)

Position Overview

The Associate Manager, Sales Operations will closely manage the execution of the sales strategy and operational plan and perpetual training program to support the rapid growth plan. In this role, this person collaborates with Sales Leaders, Training, Marketing, Finance, Human Resources and Operations to streamline processes and enhance productivity.

The primary focus is to monitor the execution of the company’s sales strategy and operational plan and perpetual training programs to ensure that the designed sales practices, trained clinical and product similarities and differences, and the dissemination of available data and metrics are being concisely executed and communicated.

The ideal candidate should have a strong background in sales operations, training or related fields, excellent people management skills, and a data-driven approach to decision-making. The candidate must be able to function efficiently and effectively in a fast-paced entrepreneurial environment. The candidate will have a proven ability to independently manage multiple tasks and projects with competing priorities and deadlines, screen and prioritize communications and opportunities from external and internal sources and organize and maintain administrative processes and procedures.

Essential Duties and Responsibilities:

  • Implement and monitor the execution of sales and training strategies and processes designed for sales teams’ members.
  • Research and analyze data to create sales forecasts.
  • Collaborate with other departments and senior management to identify business goals.
  • Coordinate with HR to track potential candidates and assist interview scheduling.
  • Identify customers and sales opportunities by analyzing sales data and consumer trends.
  • Create and manage automation tools to increase sales process efficiency.
  • Oversight of sales team members credentialing.
  • Implement and manage CRM tools to maximize opportunities and customer relationships.
  • Provide day-to-day administrative and project-based support to the CCO, ASD’s, MD&TD’s, RM’s and SCRD’s.
  • Coordinate sales management team and regional sales meetings.
  • Manage CCO and AD’s calendars.
  • Coordinate Zoom and Team meetings for Sales Leadership.
  • Prepare sales reports, dashboards and other performance-based metrics as requested.
  • Prepare Board and leadership team level presentations as requested; compile sales data and applicable information as needed.
  • Handle confidential information in a professional and discreet manner.
  • Maintain territory database; cross checking for new DSRs/ISRs as well as manage territory adjustments. Prepare territory amendments as necessary.
  • Work with Sales management team in preparing semi-monthly and annual sales forecast.
  • Provide Sales management team with daily, quarterly, and other sales reports and stack rankings.
  • Maintain management team field activity schedule.
  • Maintain sales organization chart.

Education and Experience:

  • Bachelor’s Degree or equivalent experience

Required Knowledge, Skills and Abilities:

  • 5+ years of executive level support, preferably in a smaller entrepreneurial environment.
  • Extensive knowledge of Microsoft Office as well as other software systems.
  • Capability to quickly learn and master software.
  • Extensive experience in coordinating conferences and meetings.
  • Demonstrated ability to multi-task and to function in a fast-paced entrepreneurial environment with ever changing priorities and demands for time.
  • Ability to prioritize workload, to meet deadlines and to maintain a high level of quality and accuracy.
  • Extremely effective verbal, written, organizational and interpersonal communication skills.
  • Initiative, resourcefulness, and great attention to detail.
  • Demonstrated ability to develop, implement and maintain processes and procedures.
  • Flexible, cooperative, and team-oriented; ability to build strong relationships and work well with other departments.
  • Ability to work independently with minimal supervision.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to:

  • Ability to carry and lift up to 10 lbs.
  • Must have demonstrated ability to multi-task in high pressure, changing conditions.

Working Conditions

This position works in an office or home office. The noise level in the work environment is quiet to moderate.

Primary Location and Travel

We anticipate that this role will be in a corporate office or a remote home office position. The incumbent will need to travel to participate in face to face Corporate and Commercial meetings, as needed.

Disclaimers

This is a representative description of the job and is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization. Duties, responsibilities, and activities may change at any time with or without notice.

TELA Bio, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, protected veteran status, disability status, or any other status protected by federal, state, or local law. For more information, please check out our website: www.telabio.com

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