Service Technician

4 weeks ago

Maysville, United States Burford Corp Full time
Description:

Burford Corp., a Middleby company, is a leading manufacturer of industrial baking equipment. Burford is a long-standing, respected brand known worldwide for manufacturing quality custom products through innovative baking solutions. Products include the famous twist tie machine, seeders, pan oilers, and pan shakers.


At Burford Corp. we have a company culture focused on hard work, family, and innovation. We believe in internal and external customer service, a work/life balance, and having fun together.


We offer an opportunity to work in a position that directly contributes to the success of the company


Come be part of a team that develops the next generation of food processing technology. Your contribution to work that matters can be seen on shelves locally and around the world


Check us out on Facebook LinkedIn YouTube


The Position:

The Service Technician is responsible for the commissioning, installation, diagnosis, calibration, adjustment, maintenance, and repair of electro-mechanical Burford equipment at customer sites.


Responsibilities Include:

  • Provide installation and setup of new equipment at customer site by applying mechanical and electrical knowledge
  • Read and understand blueprints, schematics, manuals, electrical diagrams and drawings, and other specifications to determine installation procedures
  • Examine work orders and talk to equipment operators of existing equipment to determine whether technical or human error contributed to the problem
  • Inspect and operate faulty equipment to analyze and diagnose malfunctions
  • Inspect and understand direct digital control system components
  • Program, configure, and modify existing PLC programs utilizing knowledge of electronics and Allen Bradley software to diagnose problems
  • Ensure that equipment functions properly as required by service or maintenance contract
  • Perform scheduled preventive maintenance tasks such as inspecting, cleaning, and replacing worn parts to detect and prevent problems
  • Provide operation and maintenance training for customer
  • Provide customers and other Service Technicians with related technical support over the phone or on-site
  • Produce trip reports for each service trip
  • Advise management regarding customer satisfaction, product performance, and suggestions for product improvements

The Perks:

  • Full benefits including medical, dental, and vision effective your first day
  • Company paid life insurance, short-term disability, long-term disability
  • 401k and company match
  • Paid Time Off (including your birthday) and paid holidays
  • Product discounts across Middleby companies


This position is defined as a safety sensitive position.


Employment conditional on passing a pre-employment drug screen, position based physical, and criminal background check.


Burford Corporation is an Equal Employment Opportunity employer and welcomes all qualified applicants.


Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future for this job opening.


Job Type: Full-time



Requirements:

  • High School Diploma or General Education Degree (GED)
  • Post-secondary education in in electrical, mechanical, or industrial maintenance with 2 years minimum related experience, or 4 years minimum related experience without post-secondary education
  • 1 year minimum PLC programming experience
  • Valid Driver's License
  • Must have a mechanical aptitude, strong problem-solving skills, familiarity with tools and measuring tools
  • Must be able to perform basic math skills
  • Ability and willingness to travel up to 90% annually by driving and by airplane
  • Own a valid passport or have the ability to get one
  • Ability to communicate effectively with others with a strong focus on customer service
  • Knowledge and ability to utilize computers and related technology effectively
  • Basic understanding of Microsoft Office products such as Outlook, Word, and Excel



Desired Skills:

  • Familiarity with international travel experience
  • Demonstrates a positive attitude and willingness to learn
  • Bilingual in Spanish


The ideal candidate:

  • Has a willingness to learn
  • Demonstrates a positive attitude

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to work standing up, walk, sit, stoop, kneel, crouch, squat, reach, push, pull, grasp
  • Ability to reach with hands and arms, and use hands and fingers to operate tools and equipment
  • Ability to lift over 60 pounds occasionally/25 to 60 pounds frequently/5 to 25 pounds continuously
  • Ability to speak and listen, both over the phone and in person to customers and fellow employees
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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