Guest Services Supervisor

2 months ago

North Myrtle Beach, United States Beach Cove Resort Full time

At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is why we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests.  We are a leader in the Myrtle Beach area’s hospitality industry with an industry-leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4,000 units in various Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: Beach Cove Resort, 4800 S Ocean Blvd. North Myrtle Beach, SC 29582

How Will You Shine?

As a valued and successful Guest Services Supervisor, you will be required to:

Monitor reservations made and house count  Monitor the status of guest accounts Update information in the computer systems as needed (i.e., post charges) Act as Manager-On-Duty when assigned  Answer all complaints and concerns that occur during shifts  Complete other duties as assigned by the supervisor including cross-training.  Verify all shift work and deposits  Assist in the training and development of new Front Desk Clerks Check guests in and out Call other resorts in the area for room status  Run reports and complete them, i.e., high balance, cash basis, etc.  Authorize credit cards and checks Report all unsafe conditions immediately  

How Will You Be Rewarded?

Base pay Paid Time Off  Work today, get paid today with DailyPay Floating Holiday Pay  Medical, Dental, and Vision Insurance within 60 days Discounted hotel & resort Stays 401K Retirement Savings with company match up to 6% Monthly, quarterly, and yearly recognition programs Career advancement opportunities Training and continuing development in hospitality roles

Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a family that’s comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Types: Full-time, Part-time, Seasonal

Pay: Depends on Experience

Supplemental pay types:

Various Incentives 

Ability to commute/relocate:

Myrtle Beach, SC 29582: Reliably commute or planning to relocate before starting work (Required)

Source: Hospitality Online

  • Guest Services Supervisor

    1 week ago

    Myrtle Beach, United States Brittain Resorts & Hotels Full time

    WE ARE MORE THAN JUST A WORKPLACE… We love what we do ~ join our team in one of the various hotel and resort jobs we have available! As leaders in the area’s hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Brittain Resorts & Hotels offers many employment opportunities in the...

  • Guest Services Supervisor

    3 months ago

    Myrtle Beach, United States Landmark Resort Full time

    At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area’s hospitality industry with an...

  • Guest Services Supervisor

    2 months ago

    Myrtle Beach, South Carolina, United States Beach Cove Resort Full time

    At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is why we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area's hospitality industry with an...

  • Guest Service Rep

    5 days ago

    Myrtle Beach, United States Strand Hospitality Services Full time

    Description Join the Hampton Inn Myrtle Beach Broadway at the Beach, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the...

  • Guest Service Clerk PT

    2 months ago

    Myrtle Beach, United States Lowes Foods Full time

    Overview: To provide the fastest and most pleasant guest service by performing the duties related to the front porch. Responsibilities: 1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline. 2. Properly bags guests orders to insure purchases are not damaged. 3. Works...

  • Guest Service Agent

    4 weeks ago

    Myrtle Beach, United States Ocean Reef Resort Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Service Supervisor

    3 months ago

    Manhattan Beach, United States Pacifica Hotels Full time

    We are looking for a Guest Service Supervisor to join our team at The Belamar, a Tapestry Collection by Hilton ! This job position will be responsible for the smooth and efficient day-to-day front desk operations of the hotel. Our Guest Service Supervisors are positive, professional, hands-on team members that excel at providing outstanding guest...

  • Guest Service Agent

    2 months ago

    Myrtle Beach, United States Brittain Resorts & Hotels Full time

    Overview: **NOW HIRING FOR MULTIPLE LOCATIONS!** Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order...

  • Guest Service Agent

    4 weeks ago

    Myrtle Beach, United States Paradise Resort Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Service Agent

    4 weeks ago

    Myrtle Beach, United States Paradise Resort Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Service Agent

    4 weeks ago

    Myrtle Beach, United States Bayview Resort Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Service Agent

    3 weeks ago

    Myrtle Beach, United States Compass Cove LLC Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Service Agent

    4 weeks ago

    North Myrtle Beach, United States North Beach Resort & Villas Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Service Agent

    4 weeks ago

    North Myrtle Beach, United States Brittain Resorts & Hotels Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Service Agent

    4 weeks ago

    Myrtle Beach, United States The Breakers Resort Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Service Agent

    1 month ago

    Myrtle Beach, United States Dual Courtyard & SpringHill Suites by Marriott - Myrtle Beach Oceanfront Full time

    Overview: Guest Service Agents act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and processing guest registrations, processing accurate payment transactions, submitting housekeeping and maintenance work order request forms, and creating a memorable...

  • Guest Services Manager

    4 weeks ago

    Myrtle Beach, United States The Caravelle Resort Full time

    At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests.  We are a leader in the Myrtle Beach area’s hospitality industry with...

  • Guest Services Manager

    4 weeks ago

    Myrtle Beach, United States Vacation Myrtle Beach Full time

    At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests.  We are a leader in the Myrtle Beach area’s hospitality industry with...

  • Guest Service Supervisor

    4 weeks ago

    Santa Rosa Beach, United States Southern Holiday Homes Full time

    Job DescriptionJob DescriptionBenefits/Perks Flexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are looking for a customer-focused Guest Service/Reservation Supervisor to join our team! We are seeking a dynamic and experienced Guest Services/Reservation Supervisor to join our team. The ideal candidate will be...

  • Guest Service Supervisor

    1 month ago

    Santa Rosa Beach, United States Southern Holiday Homes Full time

    Job DescriptionJob DescriptionBenefits/Perks Flexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are looking for a customer-focused Guest Service/Reservation Supervisor to join our team! We are seeking a dynamic and experienced Guest Services/Reservation Supervisor to join our team. The ideal candidate will be...