Current jobs related to Guest Service Agent - San Diego - Embassy Suites by Hilton San Diego La Jolla

  • Guest Service Agent

    3 months ago

    San Diego, United States Park Hyatt Aviara Full time

    **Guest Service Agent** Hyatt House Hyatt House San Diego/Sorrento Mesa CA - San Diego Guest Services Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis Req ID: SAN026897 Share Guest Service Agent via Email **Summary** HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a...

  • Guest Services Agent

    3 months ago

    San Diego, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new Guest Service, Agent, Guest, Operations, Hotel

  • Guest Service Agent

    6 days ago

    San Diego, California, United States Embassy Suites by Hilton Full time

    Job SummaryThe Embassy Suites San Diego La Jolla is seeking a skilled Guest Service Agent to provide exceptional guest experiences. As a key member of our team, you will be responsible for greeting and registering guests, checking guests out, and ensuring a seamless stay. If you possess a warm and welcoming demeanor, excellent communication skills, and a...

  • Guest Services Agent

    1 week ago

    San Diego, California, United States Westin San Diego Full time

    Job Summary:As a Guest Services Agent at the Westin San Diego, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests. This includes greeting and registering guests, handling room reservations, and providing information on hotel services and amenities.Responsibilities:Guest Service: Greet and...

  • Guest Services Agent

    3 months ago

    San Diego, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: San Diego, CA, US, 92101 Property Name: Wyndham San Diego on the Bay Req Id: 17543 Wyndham is now seeking a Guest Services Agent to join our team at the Wyndham San Diego on the Bay location in San Diego , California . **Job Summary** The Guest Service Agent is responsible for providing attentive, courteous and efficient...

  • Guest Services Agent, NF1/Flex

    2 days ago

    San Diego, California, United States U.S. Marine Corps Full time

    Job SummaryMarine Corps Community Services (MCCS) is seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities• Accepts guest reservations via telephone and in...

  • Guest Services Agent

    2 days ago

    San Diego, California, United States Sheraton San Diego Full time

    Why Work for Sheraton San Diego Hotel?We are seeking a highly skilled Guest Services Agent to join our team at Sheraton San Diego Hotel. As a key member of our Front Office, you will be responsible for delivering exceptional guest experiences and ensuring seamless stays for our valued customers.Key Responsibilities:Answer all incoming calls and route them...

  • Guest Service Agent

    4 weeks ago

    San Diego, California, United States Stanford Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at the San Diego Marriott Gaslamp Quarter. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. If you are a team player with excellent communication skills and a...

  • Airport Guest Service Agent

    4 months ago

    San Diego, United States Hawaiian Airlines Full time

    Title Airport Guest Service Agent Description At Hawaiian Airlines, we are about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ohana and be a part of an exciting team of professionals dedicated to serving our kama?ina and introducing our islands to the world....

  • Guest Service Agent

    2 months ago

    San Ramon, United States HYATT Hotels Full time

    We are looking for an enthusiastic and friendly hotel front desk agent to join us at Hyatt House San Ramon! Responsibilities: Checking in and checking out of all hotel guests in a timely, welcoming fashion Manage room bookings through the phone or in Guest Service, Agent, Service, Guest, Retail, Hotel

  • Guest Services Manager

    7 days ago

    San Diego, California, United States Evolution Parking & Guest Services Full time

    Job Title: Guest Services ManagerEvolution Parking & Guest Services is seeking a highly skilled Guest Services Manager to oversee all aspects of our parking operations. As a key member of our team, you will be responsible for ensuring the highest level of service to our clients and their guests.Key Responsibilities:Manage valet parking operations to ensure...

  • Guest Service Agent

    4 weeks ago

    San Francisco, California, United States Viceroy Hotel Group Full time

    Job Title: Guest Service AgentJob Summary:Viceroy Hotel Group is seeking a skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling guest check-ins and check-outs, and resolving any issues or concerns that may arise.Key Responsibilities:Provide...

  • Guest Service Agent

    1 week ago

    San Diego, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0B26A [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    4 weeks ago

    San Antonio, Texas, United States Drury Hotels Company, LLC Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Drury Hotels Company, LLC. As a Guest Service Agent, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is nothing short of amazing.Key Responsibilities:Provide warm and friendly...

  • Reservation Agent

    6 days ago

    San Diego, California, United States Pacific Terrace Hotel Full time

    Job DescriptionAbout Pacific Terrace Hotel: Pacific Terrace Hotel is a premier luxury boutique hotel in San Diego, known for its exceptional hospitality and commitment to exceeding guest expectations. Our hotel combines classic and modern design, farm-to-table restaurants, and energized bars, making it the perfect destination for travelers seeking a unique...

  • Guest Services Agent

    1 month ago

    San Antonio, United States Quorum Hotels Full time

    DescriptionThe Aloft San Antonio Airport is looking for Guest Services Agentsto join the team! The Guest Services Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests,...

  • Airport Guest Service Agent

    4 weeks ago

    San Diego, California, United States Hawaiian Airlines Full time

    About Hawaiian AirlinesHawaiian Airlines is a leading carrier in the Pacific, offering non-stop service to Hawaii from 13 U.S. gateway cities, as well as service from Japan, South Korea, Australia, New Zealand, American Samoa, and Tahiti.Job OverviewAs a Guest Services Agent with Hawaiian Airlines, you will provide exceptional customer service to our guests,...

  • Guest Service Agent

    3 weeks ago

    San Antonio, Texas, United States Drury Hotels Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Drury Hotels. As a Guest Service Agent, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and friendly service to...

  • Guest Service Agent

    1 week ago

    San Francisco, California, United States Holiday Inn Express - San Fran Union Square Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Holiday Inn Express - San Fran Union Square. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm...

  • Guest Service Agent

    5 months ago

    San Antonio, United States Drury Hotels Full time

    Guest Service Agent page is loaded **Guest Service Agent** **Guest Service Agent** locationsSan Antonio, TX time typeFull time posted onPosted Today job requisition idR11820 Property Location: 95 NE Loop 410 - San Antonio, Texas 78216**YOU BELONG AT DRURY HOTELS.** Getting a job is just the beginning. Finding a place where you belong is what truly matters....

Guest Service Agent

2 months ago

San Diego, United States Embassy Suites by Hilton San Diego La Jolla Full time
Description

Located across Westfield UTC Mall and one mile from the UTC Trolley Station is where you will find the Embassy Suites by Hilton San Diego La Jolla where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Pay Rate $19.00 - $20.00 DOE

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests Requirements

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

      In addition, we look for the demonstration of the following key attributes:

      • Quality
      • Productivity
      • Dependability
      • Customer Focus
      • Adaptability

        What will it be like to work for Hilton?

        Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all

        Source: Hospitality Online