Program Manager
1 month ago
Job Description
The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Program Manager - Strategy & Planning - Commerce Payments within the Payments organization, you will have the opportunity to transform customer experiences and simplify the ways we do business. You will manage and have a deep understanding of the product roadmap, help keep the team organized, and articulate and evangelize the strategic vision of the product. We value controls, simplicity, and consistency in the capabilities and features we deliver. Join us in promoting toward product excellence.
Job responsibilities
- Maintains deep knowledge of area product vision, strategy, roadmap, technical implementation, operations, and reporting
- Manages operating model - responsible for documentation, implementation, and ongoing strategy and planning for agile ceremonies (core and sprint), product cabinets, cross-organizational stakeholder engagement and Quad (design, technology, analytics and product) collaboration.
- Manages key executive and stakeholder updates - responsible for leading material planning and creation in partnership with Product team and extended Quad, e.g., product cabinet, business unit reviews (BURs), and other executive updates
- Proactively identifies opportunities to help amplify our work across the organization and drive partnership with Line of business (LOB) and Product teams
- Collaborates with Product Owners, Agility Leads, Engineering Leads, and Design in ceremonies to confirm impacts and scope across teams, and sprint sequencing. Manage cross product sprint dependencies and sprint goals.
- Monitors JIRA linkage and ensures traceability and health of cross dependencies and linked stories. Partners with the Agility Leads in driving continuous improvement across Enterprise/ Line of business (LOB) to reduce waste, drive efficiencies, and improve the overall effectiveness of agile.
- Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
Required qualifications, capabilities, and skills
- 7+ years of experience in digital, program management, product management, and Agile practices and principles
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution. Structured thinker, effective communicator with excellent written communication skills
- Ability to influence stakeholders with diverse points of view and build coalition
- Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design
- Strong understanding of product development using Agile / Scrum.
- Bachelors or Masters in Computer Science, Business Management or comparable field of study
- Thorough understanding of digital and mobile payments including online payments including wallets, Buy Now Pay Later, merchant acquiring & processing highly desired
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We have other current jobs related to this field that you can find below
-
Program Manager
4 weeks ago
Brooklyn Park, United States Cypress HCM Full timeJob DescriptionJob DescriptionA contract manufacturing client is searching for a Principal Program Manager to backfill a retiree at their Brooklyn Park, MN location. The Principal Program Manager is key to initiating, planning, executing, controlling, and closing processes, which are demonstrated by developing, managing and implementing program plans. The...
-
Lead Technical Program Manager
2 days ago
Brooklyn, New York, United States JPMorganChase Full timeJob Description Leverage your deep project management expertise and leadership to guide cutting-edge projects, across multiple lines of business within Consumer & Community Banking fostering growth and innovation in a dynamic environment. As a Lead Program Manager in Infrastructure Production Management (IPM), you will drive the successful delivery of...
-
Lead Technical Program Manager
23 hours ago
Brooklyn, United States JPMorganChase Full timeJob Description Leverage your deep project management expertise and leadership to guide cutting-edge projects, across multiple lines of business within Consumer & Community Banking fostering growth and innovation in a dynamic environment. As a Lead Program Manager in Infrastructure Production Management (IPM), you will drive the successful delivery of...
-
Program Management Leader in Digital Payments
2 weeks ago
Brooklyn, United States JPMorganChase Full timeJob Description Do you love... improving the lives of tens of millions of customers? Shipping product 0 to 1 on the latest tech stack? Simplifying the digital payment experience? And solving complex problems? We are hiring!The Commerce Payments organization is a team of highly talented product leaders focused on delivering innovative payment experiences and...
-
Program Management Leader in Digital Payments
2 weeks ago
Brooklyn, New York, United States JPMorganChase Full timeJob Description Do you love... improving the lives of tens of millions of customers? Shipping product 0 to 1 on the latest tech stack? Simplifying the digital payment experience? And solving complex problems? We are hiringThe Commerce Payments organization is a team of highly talented product leaders focused on delivering innovative payment experiences and...
-
2025 Asset Management Clients Program
3 weeks ago
Brooklyn, New York, United States JPMorganChase Full timeJob Description You'll work in partnership with our senior business leaders to develop strategies that support our clients' needs. You'll work with teams that manage and distribute investment solutions across asset classes for institutions and financial intermediaries. Working here means joining a collaborative, supportive team. We want your diverse...
-
Overnight Manager, Short Term Housing Program
2 weeks ago
Brooklyn, United States CAMBA Full timeWho We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development,...
-
J.P. Morgan Advisors
2 weeks ago
Brooklyn, United States JPMorganChase Full timeJob Description J.P. Morgan Advisors, the ultra-high net worth division of J. P. Morgan Wealth Management, offers U.S. based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world. Our small size and broad scope allow us to...
-
J.P. Morgan Advisors
1 month ago
Brooklyn, United States JPMorganChase Full timeJob Description J.P. Morgan Advisors, the ultra-high net worth division of J. P. Morgan Wealth Management, offers U.S. based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world. Our small size and broad scope allow us to...
-
Brooklyn, New York, United States JPMorganChase Full timeJob Description Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Asset Management Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the...
-
Brooklyn, United States JPMorganChase Full timeJob Description Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Asset Management Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the...
-
Applied Research
1 month ago
Brooklyn, United States JPMorganChase Full timeJob Description The Chief Technology Office (CTO) oversees enabling technology capabilities inclusive of engineering and architecture tools and practices, public cloud technology services, application program interfaces, as well as the firm's technology workforce strategy. Global Technology Applied Research (GTAR) is an essential component of CTO and...
-
Case Manager
4 weeks ago
Brooklyn, United States Comunilife Full timeComunilife is looking for a Human Services professionals who are committed to provide case management services to our clients in a dignified manner. Our Office of Mental Health (OMH) and Human Resource Administration (HRA) scatter site supported housing programs provide housing and case management services for seriously mentally ill adults. Participants are...
-
2025 Asset Management Client Summer Analyst Program
2 months ago
Brooklyn, New York, United States JPMorganChase Full timeJob Description Are you highly-motivated and enjoy working in teams to develop and execute solutions? Join our 2025 Summer Analyst Program - Asset Management Clients. Working here means joining a collaborative, supportive team. We want your diverse perspective to help us innovate the next wave of products and solutions for our clients. We'll give you what...
-
Brooklyn, United States JPMorganChase Full timeJob Description J.P.Morgan Chase Asset Management team is looking for energetic, creative talent to join our Product- Summer Analyst Program. The nine-week program kicks off with a week of induction, where you'll have training and orientation to our businesses and gain the technical and practical knowledge you'll need to start contributing to our...
-
Program Assistant
1 month ago
Brooklyn, New York, United States Internal Revenue Service Full timeWHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Tax Exempt & Government Entities Tax Exempt & Government Entities Employee Plans Examinations-Northeast AreaThe following are the duties of this position at the full working level:Conducts...
-
Program Director
4 weeks ago
Brooklyn, New York, United States Social Science Research Council Full timeProgram Director, Brooklyn, NY The Social Science Research Council seeks candidates for a Program Director position to lead research develop't & planning & ops for prgms with focus on outreach, agenda-setting, & prgm expansion; recruit potential research fellows; conduct outreach to higher edu institutions, arts orgs, nonprofits, & advocacy grps to...
-
Program Assistant
2 weeks ago
Brooklyn, United States Opportunities for a Better Tomorrow Full timeOpportunities for a Better Tomorrow (OBT) exists to break the cycle of poverty and inequity through education, job training, and employment. Our vision to strengthen the workforce by serving as a bridge to economic opportunity for individuals in underserved communities is critical for economic recovery. Through our skills-based training, education, and...
-
Program Coordinator
2 weeks ago
Brooklyn, United States Experis Full timeProgram Coordinator Pay $28-34hr Duration 3-6Months (Contract to hire) Location Brooklyn NY 11201 ***onsite We are seeking a Program Coordinator for a 3-6-month (potential contract to hire ) job opportunity The Program coordinator will assist in processing transactions and onboarding. We are looking for someone that has worked at NYU or in a similar...
-
Program Officer
4 weeks ago
Brooklyn, United States Ms. Foundation for Women Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. MSF is committed to the full inclusion of all qualified individuals. In...
