Customer Experience Specialist II

Found in: beBee S US - 2 weeks ago


Los Angeles, United States MoeGo Full time
  • By doing so, we aim to redefine the standard of technology and elevate the pet industry to an entirely new level.
  • Guide customers through step-by-step solutions, ensuring they understand the resolution process and providing clear instructions for any necessary actions.
  • Collaborate closely with other teams, including product development, customer success, and sales, to escalate and resolve complex customer issues and provide valuable feedback for product improvement.
  • Proven experience in a customer support or customer success role of 3 years, preferably in a technology or SaaS company.
  • Opportunity to contribute to millions of pet businesses and hundreds of millions of pet parents - Join the rocket ship at early stage
  • Surrounded by former key employees from top-tier tech companies
  • MoeGo offers a competitive compensation package (base salary, performance bonus, equity and benefits).
  • We offer UHC Select Plus PPO Platinum Medical, UHC Dental and UHC Vision plans to employees and their family members at no cost to employees.


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