Store Customer Service Specialist

2 weeks ago

Fayetteville, United States Sherwin-Williams Full time
This PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
The individual selected for this role will be expected to work at Store #727029, located at: 3098 W. Martin Luther King Blvd, Fayetteville, AR 72704   Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
  Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show  What is the Process to get Started?  Step 1 - Online Application  Find the role(s) that interest you on our Careers page:    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners   Step 2 - Digital Interview   Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions   You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation   Step 3 - In-Store Interview  Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.  At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at . Click on Candidates to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.  Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.  Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.  As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales 
Minimum Requirements:
  • Must be at least eighteen (18) years of age 
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

 

Preferred Qualifications:
 

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Store Customer Service Specialist

    5 months ago

    Fayetteville, United States Sherwin-Williams Full time

    This PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend th Customer Service Specialist, Customer Service, Specialist, Store

  • Store Customer Service Specialist

    2 weeks ago

    Fayetteville, United States The Sherwin-Williams Company Full time

    This PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns...

  • Store Customer Service Specialist

    2 months ago

    Fayetteville, United States Sherwin-Williams Full time

    This PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns...

  • Store Security Specialist

    1 week ago

    Fayetteville, North Carolina, United States Ross Stores Full time

    Store Protection SpecialistAs a Store Protection Specialist at Ross Stores, you will play a vital role in maintaining a safe and secure environment for our customers and employees.Identify and mitigate potential risks and hazards to prevent theft and fraudProvide a visible presence at store entrances and exits to deter opportunity for theft and maintain a...

  • Member Specialist

    12 hours ago

    Fayetteville, Arkansas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities:Member Service: Provide prompt and...

  • Customer Service Specialist

    5 days ago

    Fayetteville, North Carolina, United States Once Upon A Child Full time

    Job Overview**Job Summary:**We are seeking a highly motivated and customer-focused Sales Associate to join our team at Once Upon A Child. As a Sales Associate, you will play a key role in promoting all aspects of our business, including buying, selling, pricing, and merchandising. You will be responsible for providing exceptional customer service, ensuring...

  • Customer Service Representative, Store 314

    13 hours ago

    Fayetteville, United States Conn's Full time

    Job DescriptionOverview: The primary role of a Customer Service Representatives is providing exceptional customer service and processing transactions for customers purchasing furniture and home appliances. Your primary responsibilities will include handling cash and credit transactions accurately, explaining financing options, and ensuring a seamless...

  • Retail Store Customer Service Representative

    3 days ago

    Fayetteville, Arkansas, United States Sherwin-Williams Full time

    Job Summary:This part-time position is crucial to the success of our retail stores. As a Retail Store Customer Service Representative, you will work closely with customers to determine their needs, answer their questions about products, and recommend the right solutions. You will also be responsible for promptly resolving any customer concerns, ensuring...

  • Customer Service Representative

    3 days ago

    Fayetteville, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service...

  • Customer Service Specialist

    5 days ago

    Fayetteville, North Carolina, United States Batteries Plus - Batteries Inc. of Fayetteville Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Batteries Plus - Batteries Inc. of Fayetteville. As a Sales Associate, you will play a critical role in providing exceptional customer service and driving sales growth in our retail store.Key ResponsibilitiesProvide outstanding customer...

  • Customer Experience Specialist

    2 months ago

    Fayetteville, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Service Specialist

    3 months ago

    Fayetteville, United States Rollins Full time

    ** Customer Service Specialist** **Job Category****:** Administrative **Requisition Number****:** CUSTO16193 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our **Customer Service Specialists** are...

  • Store Manager

    3 days ago

    Fayetteville, Arkansas, United States The Good Feet Store of Fayetteville Full time

    Job DescriptionWe are seeking a highly motivated and results-driven individual to join our team as a Store Manager at The Good Feet Store of Fayetteville. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.Key Responsibilities:Store Operations:...

  • Store Manager

    3 months ago

    Fayetteville, United States The Good Feet Store of Fayetteville Full time

    Job DescriptionJob DescriptionAmericas leading Orthotic Company is growing and we are seeking a energetic, results-oriented person that desires a long term career in sales, focusing on customer satisfaction and retention. We are seeking a Store Manager to support the day to day operations of our organization. Candidate must be a quick learner, team player,...

  • Electronics Store Customer Service Associate

    2 weeks ago

    Fayetteville, Arkansas, United States Finding NWA Full time

    Company Overview: Finding NWA is dedicated to enhancing the community through innovative technology solutions and exceptional customer service. We pride ourselves on creating a welcoming environment for both our customers and employees. Position Summary: The Technology Retail Sales Representative will engage with customers at our Tech Store, utilizing their...

  • Customer Specialist, Fayette Pavillion

    1 month ago

    Fayetteville, United States Ascena Retail Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Customer Service Specialist

    3 months ago

    Fayetteville, United States Dahlauto Full time

    In this fast-paced position at Dahl Express Service in Winona, you will put your customer service skills to good work by taking care of our express service guests. Greet them with a smile as they enter the facility, ensure we take care of their vehicle service needs and communicate with them throughout the process. We will train you on your system and...

  • Customer Service Representative

    3 days ago

    Fayetteville, Arkansas, United States SPAR International Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at SPAR Newhouse Road. As a key member of our store team, you will be responsible for delivering exceptional customer service and contributing to the overall success of our store.**Key Responsibilities:**Provide excellent customer...

  • Customer Specialist, Cross Creek Mall

    1 month ago

    Fayetteville, United States Ascena Retail Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Part-time Customer Service Specialist

    3 months ago

    Fayetteville, United States Rollins Full time

    ** Part-time Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO022072 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. At Orkin, we provide the most...